EXPERIENCE SUMMARY:

• 8 years of hands - on experience in Quality Assurance with manual and automation testing with client-server and web based applications.
• Good experience in Software Testing includes Effort estimation, Test Planning, Test Design & Execution.
• Excellent experience in software testing and experienced with all faces of software testing life cycle.
• Well-acquainted with QA Processes, Software Development Life Cycle (SDLC), Software Testing Life Cycle and Defect Life Cycle, UI automation testing, Web service testing(SOAP,REST).
• Hands on experience on Selenium web driver with java and Good experience in writing scripts in selenium web driver.
• Hands on experience on QTP and Good experience in writing code in QTP.
• Hands on experience on Web service testing like SOAP UI, Rest and Jmeter.
• Good Knowledge on Database testing using SQL commands.
• Hands on experience on Web service testing and API service testing.
• Good in Analyzing system requirements, providing estimates, writing Test Plans, designing test cases and documenting the testing procedures.
• Very good experience in preparing test cases based on requirements/use case documents, Test Reports and Bug Reports.
• Excellent knowledge in Software Testing Levels, Bug Life Cycle and Testing Types.
• Hands on experience on various Testing Methodologies such as Incremental/ Iterative, Agile Methodologies.
• Good work experience in System Testing, Integration Testing, Ad hoc testing, Compatibility testing and Regression Testing.
• Good Experience in testing of web applications including Database testing.
• Have got experience in testing web based applications built on Java technologies across different Browser combinations and windows based applications built on Java.
• Conversant in Test data preparation, Test Execution and Reporting.
• Very good experience in Test Management Tool - Quality Centre and Jira.
• Interacting with the clients for status updates and understanding requirements.
• Capable of working independently or as part of a team with a good understanding of team dynamics.
• Enthusiastic about learning new concepts in emerging technology.
• Preparing & Circulating MOM (Minutes Of Meeting).
• Generating Weekly & Monthly METRICS.
• Generating weekly & Monthly Status Reports.
• Highly motivated, quick learner, team player with good technical and analytical skills.

SOFTWARE SKILLS:

Testing Tools: Qualilty Center, Web Service testing(SOAP UI, REST), JMeter, Selenium WebDriver, QTP, Jira.

Programming languages: C, C++, OOPs concepts, Java, Unix.

Platforms: Windows 98/2000/2003/ XP.

Database: MS-Access, SQL Server 2012

Web Technologies: HTML and Java Script.

Content Management System: Clickability.

Other web analytics: Adobe Site Catalyst, Test & Target tools

MS Office Tools: MS (Word, Outlook, Excel, Access, PowerPoint).

Methodologies: Waterfall Model, Agile model, SCRUM.

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Business Analyst/ Quality Analyst

Defect Tracking Tools: Jira

PROJECT SPECIFIC SKILLS: Jira, Selenium WebDriver, QTP, SOAP UI, REST

Responsibilities:

• Responsible for creating test plans.
• Collating business requirements documents, and then translating these into functional specifications and detailed test plans.
• Participated in BRD walkthroughs along with development team.
• Hands on experience on Web service testing like SOAP UI, Rest.
• Hands on experience on Selenium web driver with java and Good experience in writing scripts in selenium web driver.
• Hands on experience on QTP and Good experience in writing code in QTP.
• Interviewing area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by bothbusinesspeople and technical people.
• Involved in high-paced agile development environment and worked closely with internal groups such as Product Management, Client services and Software development to deliver high quality sprint releases.
• Responsible for creating the test plans and Test cases for all the different Modules available in the portal.
• Involved in developing test cases that are needed to meet all the business requirements.
• Involved in Test plan and Test cases walkthrough and interacting with business for further clarifications. worked closely with thebusinesspartners, Infrastructure, development team and Database teams for requirements gathering, writingbusiness/ functional requirement documents, system testing and user acceptance testing (UAT)
• Responsible for preparing the agenda for weekly status meeting and communicating the same with team members and business.
• Assisted in estimating the resources and participants needed to achieve project goals
• Creating the requirements traceability matrix for tracing business requirements. Functional requirements in test plans.
• Created Test Data based on Requirement specifications
• Prepared usability test plans and reports based on usability tests performed.
• Involved in regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team
• Extensively used Quality Center for executing, maintain test cases and defects.
• Analyze Functional Requirements and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.
• Maintaining the Defect Log. Training the team and providing them KT on the application and tool if any CR’s are raised.
• Involved in Monitoring and tracking the resolution of defects
• Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to fellow team members.
• Executing the test cases and authoring the test scripts for the Adhoc bugs that are encountered
• Retesting the application for new build, performed Compatibility testing and user acceptance testing.
• Involved in monitoring and analyzing the Quality assurance metrics.
• Performed browser compatibility testing.
• Responsible for regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team
• Involved in Conducting research into project-related issues and products
• Prepared a detailed project understanding document for future reference.

Environment: Quality Center, Selenium web Driver, QTP, MS Excel, MS Word, Web service testing(SOAP,REST), IE 6.0/7.0, Firefox, Adobe Site Catalyst, Java, Test & Target tools, Windows NT, Windows 2000, Jira.

Confidential, Texas

Senior QA Analyst

Responsibilities:

• Performed System Testing to make sure that all new requirements added are working according to user specifications outlined in SR document
• Participated in writing Test cases.
• Hands on experience on Web service testing like SOAP UI, Rest.
• Hands on experience on Selenium web driver with java and Good experience in writing scripts in selenium web driver.
• Hands on experience on QTP and Good experience in writing the code in QTP.
• Responsible for defect management includes, defect logging, defect tracking, defect triaging and defect closure.
• Regression testing was performed after each new build of the application using QTP and tracking the defects.
• Identification of test scenarios and preparation of test cases for manual testing.
• Functional Execution of manual test cases.
• Defect logging and tracking them in Defect tracking tool.
• Reporting of the test execution results.
• Defect Verification.
• Involved in the Client calls regarding clarifications and defects.
• Involved in Build deployment process.
• Coordinated with Project Managers, Business Analysts and Developers to set up the pre-validation and validation environment to execute the test cases.
• Coordinated the team by having daily QA status meetings and by addressing the outstanding issues immediately.
• Participated in meetings with Developers on change requests, Critical Issues, and modifications.
• Involved in Identified UAT User Acceptance testing test scenarios, test cases and interacted with developers, end users and production support.
• Work closely with developers and other staff members to form a unified team.

Environment: Quality Center, Selenium web Driver, MS Excel, MS Word, Web service testing(SOAP,REST), IE 6.0/7.0, Firefox, Adobe Site Catalyst, Java, Test & Target tools, Windows NT, Windows 2000, Jira.

Confidential, California

QA Tester

Responsibilities:

• Understanding the requirements of the client and act as a sole functional resource
• Conducted Sanity Testing, Documentation Testing, Browser Compatibility Testing, Installation Testing, System Testing
• Executed test cases and documented bugs found during the process of testing.
• Managed the overall testing effort, including coordination of testing personnel and test lab resources.
• Prepared Test data for the inputs of the test cases.
• Tested the functionality of the application with multiple data including positive and negative data for multiple times.
• Defects entered, tracked and maintained with Bug Tracking System.
• Defect logging and tracking them in Defect tracking tool.
• Reporting of the test execution results.
• Defect Verification.
• Involved in the Client calls regarding clarifications and defects.
• Involved in Build deployment process.

Environment: Quality Center, MS Excel, MS Word, IE 6.0/7.0, Firefox, Adobe Site Catalyst, Test & Target tools, Windows NT, Windows 2000, Jira.

Confidential

Senior Quality Assurance Analyst

Defect Tracking Tools: Jira

Responsibilities:

• Responsible for gathering the updated requirements.
• Performedbusinessprocess mapping for change requests and new requirements.
• Created the Test plan, Test Scenarios, Test cases.
• Created Test Data based on Requirement specifications
• Prepared usability test plans and reports based on usability tests performed.
• Involved in regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team
• Extensively used Quality Center for executing, maintain test cases and defects.
• Analyze Functional Requirements and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.
• Maintaining the Defect Log. Training the team and providing them KT on the application and tool if any CR’s are raised.
• Involved in Monitoring and tracking the resolution of defects
• Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to fellow team members.
• Executing the test cases and authoring the test scripts for the Adhoc bugs that are encountered
• Retesting the application for new build, performed Compatibility testing and user acceptance testing.
• Involved in monitoring and analyzing the Quality assurance metrics.
• Performed browser compatibility testing.
• Responsible for regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team
• Involved in Conducting research into project-related issues and products
• Prepared a detailed project understanding document for future reference.
• Responsible for regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team.

Environment: Quality Center, MS Excel, MS Word, IE 6.0/7.0, Firefox, Adobe Site Catalyst, Test & Target tools, Windows NT, Windows 2000, Jira.

Confidential

SME

Responsibilities:

• Prepared Test Plan, Test Scenarios and Test Scripts as per functional, Business requirements using Quality center, developed the Test Procedures and Test Cases using Software specifications document.
• Participated in BRD walkthroughs along with Business System Analysts, development team.
• Developed Use Cases and work flow diagrams.
• Involved in high-paced agile development environment and worked closely with internal groups such as Product Management, Client services and Software development to deliver high quality sprint releases.
• Performed test preparation and test execution tasks.
• Escalated the issues about the User Stories and Acceptance Criteria.
• Involved in testing web services.
• Prepared usability test plans and reports based on usability tests performed.
• Involved in regular project review meetings & Testing Status Meetings and sending Test Report to Project Manager and Project Team
• Analyze the user requirements by interacting with system architect, developers, Business Analyst and Client.
• Estimation of new Test requirements and efforts.
• Preparation of Test Management Reports and expertise in preparation of Regression Plan and Regression Summary Report
• Analyze Functional Requirement and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives.
• Executing the test cases and authoring the test scripts for the Ad-hoc bugs that are encountered.
• As a Subject Matter Expert (SME) give presentations to the team members on new functionalities in the application.
• Retesting the application for new build, performed Compatibility testing and user acceptance testing.
• Team Management - Worked in Scrum methodology, providing quick estimates and scheduling tasks, delivering reports, providing KT to team.
• Involved in End to end testing and test management for the e-commerce transformation.

Environment: Quality Center, MS Excel, MS Word, IE 6.0/7.0, Firefox, Adobe Site Catalyst, Test & Target tools, Windows NT, Windows 2000, Jira.