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Business Analyst Resume

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Dallas, TX

PROFESSIONAL SUMMARY:

  • Over seven years of all - encompassing experience as a Business Analyst Extensive Experience in Banking & Health Care Domain
  • Very good Knowledge & experience of International Financial Reporting Standards.
  • Strong knowledge of Investments especially in Stock Market and Trading such as Options, Derivatives, Mutual Funds and Bonds.
  • Experience with HIPPA 4010 EDI transaction codes such as 270/271(inquire/response health care benefits), 276/277(Claim status), 834(Benefit enrolment), 835(Payment Advice) and 837(Health care claim).
  • Hands on experience in using MS Office Suite, MS Project, Rational Requisite Pro and MS Visio.
  • Conducted functional walkthrough, User Acceptance Testing (UAT) sessions and assisted the development of User Manuals for customers.
  • Proficient in creating Business Requirement Documents (BRD), Functional Requirement Specification (FRS) document, User Requirement Specifications (URS) document, UML Modeling - Use Case Diagrams, object diagrams, Activity Diagrams,and Sequence Diagrams.
  • Efficient in gathering, documenting and validating the requirements in a format that is useful to the business area experts and the technical team.
  • Experience in coordinating Joint Application Development (JAD) sessions and interviews to converge towards a design acceptable to the customer and feasible for the developers.
  • Interacted regularly with development team, database designer, system administrator and the senior management to meet the deadlines of project milestones.
  • Proficient in writing detailed use cases, developing test cases and working with QA teams during testing.
  • Skilled in coordinating and communicating between Developers, Management, QA team, project lead and stakeholders to keep them informed at all the times about the development and the open issues.
  • Excellent analytical skills to understand the business process, functionality and requirements; and translate them to system requirement specifications.

TECHNICAL SKILLS:

Operating Systems: Windows NT/98, XP, 2000, UNIX, LINUX

Application Software: MS Office: MS Word, MS Excel, MS PowerPoint, Rational Suite

Databases: SQL Server, Oracle, MS Access & DB2

Web Technologies: HTML, XML, Dream Weaver

Methodologies: RUP, Waterfall, SCRUM, AGILE, Data Modeling, ER modeling

Requirements Management Tools: Rational Requisite Pro, MS Visio and MS Office

Testing Tools: Test Director, Win Runner, Quick Test Pro, DOORS

Process Modeling: MS Visio and Rational Rose

Documents & Processes: SRS, BRD, Use Cases, UML diagrams, FRS, UAT, Test plans & cases, Business Process Modeling, Project Planning & tracking

WORK EXPERIENCE:

Confidential, Dallas, TX

Business Analyst

Responsibilities:

  • Implemented Agile Scrum process with a cross functional team.
  • Conducted analysis of business processes and requirements and identified technology enabled improvements.
  • Created a Product backlog with prioritized list of user stories.
  • Created user stories from day to day Scrum standup meetings for 15 minutes.
  • Designed Use cases using UML, for the user stories developed in the Sprint iteration process.
  • Provided cost estimates to define the business value of the desired features.
  • Translated business requirements into functional specifications for technical team.
  • Sprint logs are carried out in timely fashion and updated monthly by the Scrum team.
  • The Scrum review meeting was conducting after the end of each Sprint.
  • Understanding of Web Development documentation.
  • Coordinated work plan between project manager and client; implemented and managed migration process; scheduled and tracked progress for team members of project through completion.
  • Reviewed the work done by scrum team at the end of each Sprint.
  • Assisted in development of training materials for new technology and process improvements.
  • Provided analytical support and problem resolution for existing customers.

Environment: Windows, Power Point, MS-office, SQL Server, Agile - Scrum, User Story cards, Burndown charts.

Confidential, Arlington, Texas

Business Analyst

Responsibilities:

  • Conducted JAD sessions and gave executive presentations in MS Powerpoint for communicating with Stakeholders and Project directors.
  • Developed scope documents, feasibility studies and requests for proposal.
  • Interviewed the business, stakeholders and SMEs in gathering the needs, features and requirements of the system.
  • Attained in depth knowledge of HMO plans offered by Confidential of Texas, Inc.
  • Developed business requirement specification documents as well as high-level project plan.
  • Elicited functional and non functional requirements specifications.
  • Wrote use cases and used UML to visually model the system.
  • Created data flow and sequence diagrams to describe how EDI Healthcare Transaction set (837) is used to submit health care billing information.
  • Well versed with ICD9, HCPC, CPT, HIPAA 4010, claim adjustments, claim processing from point of entry to finalizing, claim review, identifying claims processing problems, their source and providing alternative solutions.
  • Documented and delivered Functional Specification Document to the project team.
  • Took responsibility of financial analysis, reporting, and forecasting of operations and the evaluation of potential business opportunities using Cognos.
  • Participated in formal requirements review sessions to review the system requirements.
  • Managed requirements traceability using traceability matrix.
  • Was involved in project management activities like scheduling project kick off meetings, creating project timeline diagrams using MS Visio.
  • Worked with the testing team in functional, regression and user acceptance testing.
  • Collaborated with development, database and testing teams to accomplish timely product releases.
  • Played a key role in the planning, Implementation of system enhancements and conversions.
  • Developed strategic relationship with the business units to develop a solid knowledge base of the business line.

Environment: RUP, Java, JSP, Oracle, XML, EDI, MS SharePoint, MS Visio, MS Office.

Confidential, Lincoln, NE

Business Analyst

Responsibilities:

  • Project responsibilities included documenting identified activities to research, prioritizing the assigned activities to ensure deadlines are met, evaluating issues and concerns, coordinating with the project team on the activity status and documenting activity resolution.
  • Designing functional specifications for the target physical database.
  • Facilitated JAD sessions for requirements verification with DHHS to gather requirements for the new MMIS.
  • Designed processes, sub-processes & confirming it against the functional requirements.
  • Facilitated meetings with the technical team and client team to analyze the current process and gather requirements for the proposed process.
  • Break down of the services from the Nebraska MMIS Logical Design into multiple layers of normalized functionality that correspond to utility services, general business services and Medicaid specific services.
  • Analyze EDI data elements captured by the existing system to validate it against the data elements required for new system.
  • Communicate the Gap Process Analysis with the state and fed that into the requirements traceability matrix.
  • Used Microsoft SharePoint as the version tracking tool for managing the requirements documentation.
  • Create monthly/weekly status reports to update the project schedules & deliverable plan.
  • Participated in developing test scenarios and designed user documentation.
  • Worked with legacy team in developing BRD for multiple system change requests and participated in system testing.
  • Propose strategies to implement HIPAA 4010 in the new MMIS system.

Environment: RUP, MS Office, Windows, .NET, MS SharePoint, MS Project, SQL, Oracle, SOA, HTML.

Confidential, Boston, MA

Business Analyst

Responsibilities:

  • Performed requirements analysis and design, analyzed and documented the system specifications, business requirements using Requisite Pro that were critical to the business mission and used them to design application software using an Object-Oriented approach.
  • Developed a vision plan that defined the primary goals and objectives of the project.
  • Authored the Business Requirement Document (BRD) to document the functional requirements after extensive meetings with the Project Heads, Business User Groups and the IT Group.
  • Used Geneva advent investment management and accounting solution to enhance the data access and reporting for appraisals, hedge fund detailed appraisal and swap profit and loss of clients.
  • Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of different iterations and phases of the Software Development Life Cycle.
  • Conducted JAD sessions and executed presentations in MS Powerpoint with Subject Matter Experts to obtain domain level information.
  • Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the specifications.
  • Performed Gap Analysis of processes within the organization.
  • Prepared Use Cases for the gathered requirements and stakeholders’ requests using Microsoft Visio.
  • Prepared Activity, Component and Sequence diagrams to assist development and engineered requirements.
  • Primary responsibilities were testing production support issues, manual testing of bugs with Quality Assurance team.
  • Extensive use of Rational Requisite Pro for reviewing and analyzing the user requirements.

Environment: RUP, MS Office, Rational Requisite Pro, .NET, MS Visio, JAVA, SQL, MS project, Win Runner.

Confidential, San Jose, CA

Business Analyst

Responsibilities:

  • Communicated and collaborated with business partners and project teams to gather and analyze high and low level functional requirements.
  • Identified and documented issues, risks, gaps and impacts; and provided recommendation and alternatives to develop the application to meet the user requirements.
  • Created Use Cases, Work Flows and Screen Shots for the application.
  • Identified Module Specifications for change management, continuous process improvement, business transformation modeling, and vendor, trading and Customer Relationship Management (CRM).
  • Documented and reported the project progress to the management on an on-going basis.
  • Experience performing User Acceptance Testing (UAT) and defining Test Plans and Test Cases.

Environment: Waterfall, UML, MS Visio Professional, MS-Office, ASP.NET.

Confidential

Business Analyst

Responsibilities:

  • Worked collaboratively with upper management and senior team members in discussing Project Scope, strategies and deliverability.
  • Interacted with users and stakeholders to gather business requirements, analyzed data/workflows, defined the Project Scope and performed the cost/benefit analysis.
  • Utilized Waterfall Methodology to configure and develop processes, standards and procedures.
  • Conducted interviews with the clients for gathering requirements and evaluation/analysis.
  • Converted the business requirements into functional requirements specification using MS Access.
  • Identified actors and use cases from the requirements and prepared Use Cases Diagrams for clear understanding of IT team.
  • Worked closely with QA team to formulate test plans in the pre-testing phases.
  • Frequently updated the requirement and defect status as per the current project status.
  • Worked closely with the team to ensure common goal and make collective decisions on critical issues.

Environment: Waterfall, MS-office, UML, MS Access, MS Visio Professional, JAVA.

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