SUMMARY

• 6+ years of professional experience in withBusinessAnalysis, Validation, Requirements Engineering, team leading and Project Management background in various industries such as Insurance, Finance and Banking.
• Analysis skills include Gap analysis, Risk analysis, Cost/Benefit analysis, creating UML based Modeling views like Activity/ Use Case/Data Flow/Business Flow /Navigational Flow/Wire Frame diagrams, preparing Business requirements document (BRD), System requirements specifications (SRS), System design specification (SDS), Functional specifications, Project plans, Reporting and Testing plans.
• Proficient in developing Gap Analysis and Remediation Plans, Validation Summary Reports (VSR) and Requirements Traceability Matrix (RTM).Comprehensive experience in various testing strategies like System/Integration/Load/ Stress/Volume/End - to-End/User Acceptance Testing (UAT) and Manual testing (GUI Testing, Functionality Testing) of UI and Web Applications.
• Extensively worked in creating and reviewing Test Procedures, Test plans, Test cases for quality assurance, analyzing bugs, interacting with team members in fixing errors.
• Experience facilitating Joint Application Development (JAD) sessions and Joint Requirement Planning (JRP) sessions, Interviews, Workshops, Requirement Elicitation sessions, Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT groups, experience in performing Feasibility Analysis, Gap Analysis, Project Scheduling and drafting remedy procedures.
• Extensive experience in working with Commercial Off the Shelf (COTS) products, Rational Unified Process (RUP), Object Oriented Analysis and Design (OOAD) and all phases of Systems Development Life Cycle (SDLC) throughout the project life cycle in various methodologies/process like spiral, Waterfall, RAD and Agile methodologies.
• Comprehensive experience in As Is and To be analysis, Root-cause analysis, SWOT analysis, Feasibility studies, Impact analysis, Risk analysis, Net Present Value (NPV), Earned Value Analysis (EVA) and Return on Investment (ROI).
• Facilitated change management across entire process from project conceptualization to testing through project delivery, Software Development & Implementation Management in diverse business & technical environments, with demonstrated leadership abilities.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Iterative, Spiral, Agile

Content Management Systems/Customer Relations Management: SharePoint, WordPress, Interwoven, Hummingbird Salesforce.com

Software/Tools: Adobe Dreamweaver, Microsoft Office, Microsoft Visio, Microsoft Project, UML Rational Rose, VSS, TFS, TOAD

Business Analysis/Project Management: Project Scheduling, Requirements Analysis, Budget Forecasts, Wireframes, Use Cases, Risk Assessment

Programming Languages: HTML, XML, PHP, Java, SQL, ASP.NET, C#.NET, Java, Shell scripting, JavaScript, VBScript

Operating Systems/Databases: Windows XP/7/Server, Unix, Linux,, Oracle, SQL Server, MySQL

Others: WC3 Standards, Google Analytics, Search Engine Optimization, Social Media, E-commerce, Silk Test, Winrunner, Quality Centre, Test Director, PVCS Tracker, Clearquest, Bugzilla, Selenium, Net tools

PROFESSIONAL EXPERIENCE

Confidential, Charlotte NC

Sr. Business Analyst

Responsibilities:

• Worked in an agile environment several sprints managed releases and helped increase velocity through managing expectations.
• Analyzed data from legacy systems with 3rd party vendors which were often named similarly/differently depending on the domain or the primary stakeholder sector SALES, Care, TechOps, Business class.
• Worked with tight deadlines to produce a series of releases to maintain project feasibility.
• Decomposed business requirements into Epics and User Stories.
• Wrote, Reviewed, Edited, user stories and epics.
• Served on top 50 list project for company.
• Assisted in the migration of vendor solutions over host environments.
• Integrated several 3rd party vendors into native solution through JMS databases.
• Worked with development team to analyze, design, and test functionality.
• Participated in POBAFATA meetings.
• Sprint retrospectives started and maintained a persona log for project team.
• Worked with the QA team to create test scripts prior to releases.
• Analyzed and reviewed training manuals for UAT.

Environment: MS Office Suite, MS Visio, Agile, MS access, SQL, Quality Center, Requisite Pro, Java Script, Project Management, QTP, Rational clear quest.

Confidential, Boston, MA

Sr. Business Analyst

Responsibilities:

• Participated in the Discovery Sessions to define the scope of the project.
• Presented new business solutions to stakeholders before initiating the project.
• Created Business Functional Requirement documents through JAD sessions, Business needs Questionnaires, and timely one to one interviews with business stakeholders.
• Produced BRD, FRD, SRS, BRS, RFP, RTM documents.
• Worked directly with the business, Vendors, and other stakeholders in the development of/and software quality assurance team to enforce Business requirements are gathered and documented ahead of schedule.
• Guided the facilitation of detailed requirements with the off-shore development and testing.
• Ran daily scrum meetings and resolved issues quickly and efficiently.
• Facilitated the definition of and details of business requirements by partner-up with the team
• Removed obstacles from Anchor to F14 platform for faster migration.
• Wrote functional Requirements along with the System Analyst and Project Manager
• Update the business rules and create the business rules with the help of legal and business team for EDI/HIPAA transition through HL7.
• Worked with the client for piece-meal delivery of acceptable software.
• Daily Matrix report creation based on application usage across the Organization, Create the project support related documents, Update and Maintain Project Cycle Management (PCM)
• Observe the standards and procedures established by the project office and Track business needs during development phases in Business Life cycle.
• Involved in the documentation of test cases and design of test plans and test scripts.
• Developed testing strategies and verification scenarios along with project Scope and Requirements documents.
• Provided quality training materials for user acceptance and system usage manuals.

Environment: Agile Scrum Methodology, Mainframe, Cobol, DB2, CICS, JCL, Tumbleweed, SCAM, Data Cleansing, MS project, User acceptance testing (UAT), Rational clear case, Clear quest, Use cases, UML, MS Office, Requisite Pro, Excel, TOAD, Business Object (BOXI) with Crystal report,, Endevor, and Data warehousing.

Confidential, Charlotte, NC

Sr. Business Analyst

Responsibilities:

• Gather the requirements from the Business and analyze the requirements for any logical gaps.
• Conduct the feasibility study of the requirements with respect to Salesforce.com CRM.
• Perform the impact analysis of the requirement and suggest the gaps in the requirement.
• Participate in designing the solution for the requirements, taking into consideration the limitations of Salesforce.com CRM and suggest alternative solutions to overcome the limitations if any.
• Act as the bridge between Development Team and Business Team in implementing the optimal and desired solution.
• Coordinate with the offshore development team on the progression and development of the requirements within the defined timelines.
• Responsible for testing the implemented solutions in the IST environment, to make sure the implemented solution is in alignment with the requested requirement.
• Analyze the defects in UAT and Production and categorize them, prioritize them and then assign it to the right resource for fixing the defect.
• Fix the High and Urgent defects on priority andmigratethe changes to all the environments.
• Verify the Deployment Checklist and make sure of the smooth migration of the changes into Production environments.
• Created UML Models such as Use Case Diagrams, Activity Diagrams and Flow Diagrams using MS Visio.
• Also involved in the Estimation of new enhancements requested in the Access’ Sales CRM.
• Worked with QA team to create test Scripts prior to releases.

Environment: MS Office, SQL Server, Agile, SCRUM, Rational Clear Quest, Rational Clear Case, Rational Requisite Pro, Rational Rose, UML,RUP, MS Excel, MS Word, MS Power Point, MS Visio, MS Access.

Confidential, Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Presented new business solutions to stakeholders before initiating the project.
• Successfully implemented the Was responsible for implementing a trading application using Calypso for the Fixed Income derivative products: Interest Rate swaps, Currency swaps, Equity Total Return Swaps, Credit swaps, Futures, Forwards and Options.
• Conducted GAP Analysis and system analysis to determine if solutions to the business requirements are feasible and can be implemented using the product Calypso.
• Analyzed impact of proposed solution across the business. Developed proposed statement of work.
• Facilitated JAD sessions with the business group (traders and portfolio managers) to gather, analyze and document business requirements and business rules.
• Created UML Models such as Use Case Diagrams, Activity Diagrams and Flow Diagrams using MS Visio. Documented the Business Requirement Document and the Requirement traceability matrix.
• Detailed and documented the key features of the application being envisioned.
• Conducted JAD sessions with the end-users to design essential core features of the system.
• Prepared logical Process Models by analyzing the process flows of the various system components.
• DecomposedBusinessRequirements into Functional, Non-Functional and Reporting requirements.
• Coordinated research, analysis, development, and implementation of workflow-processes and technology solutions.
• Created traceability matrices between the various requirement types
• As cross-functional project coordinator was involved in project planning, project management methodology implementation,and issue/risk tracking, scope and resource management through Agile Software Development Lifecycle.
• Also involved in defining a PMO framework for identifying, prioritizing and achieving business objectives.
• Managed the Change Control process for the entire project as a whole by facilitating group meetings and one-on-one interview sessions with different work stream owners to discuss the impact of Change Request on the project.
• Worked with the offshore Testing team to ensure complete test coverage through test cases and scripts, managed test execution during Integration, System, Regression and Performance testing and UAT. Participated in defect review meetings.
• Analyzed and reviewed training manuals for UAT.

Environment: MS Office, MS Visio, UAT, Windows 7, IE, Oracle 9.1, Enterprise Architect, Requisite Pro, Clear Case, and Clear Quest, HP Quality Center.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Responsible for gathering business requirements for the Security trading business, both in terms of enhancements to an existing systems and in entirely new desktop applications.
• Interacted with Fixed Income Business Group to finalize the Business Requirement Documents.
• Responsible for working with the Management Division to determine business requirements, converting those business requirements into technical requirements and an overall web strategy/design, and then work with a team of developers to build, test and implement the solutions.
• Used Web FOCUS as the business intelligence platform.
• Extended Use Cases into descriptive sequence diagrams with linkage to constituent classes and objects.
• Operated in a Rational Unified Process (RUP) development environment.
• Defined functional and technical requirements, modeled business processes while applying structured and object-oriented analytic techniques.
• Worked with IT department to develop product functionality and web usability specifications.
• Utilize Joint Application Development (JAD) to ensure greater client satisfaction and speed development times.
• Performed all aspects of the SDLC including project planning and discovery, requirements analysis, systems design, implementation, integration and testing, quality assurance, deployment, and maintenance.
• Gathered requirements, interviewed end users, programmers and system analysts utilizing the JAD concept to define the system. Using Object Oriented Analysis (OOA) methodologies, prepared System Work Flow and Data Flow diagrams (Visio), performed gap analysis, briefed and updated team members (MS Project) and prepared briefings for management.

Environment: Data Warehousing, Data Cleansing, RUP, ETL, Windows, Oracle, SQL, Microsoft Office suite, Qlikview, Microsoft Visio, Clear Quest, Test director, UML.