SUMMARY

• 8+ years of experience as a Business Systems Analyst, working closely with business users, developers and subject matter experts through all phases of the SDLC.
• Strong Technical, Documentation and UML modelling skills.
• Worked in the capacity of a Scrum Master facilitating all scrum ceremonies - Daily Scrum, Sprint Planning, Review and Retrospective Meetings.
• Coordinated teams in different time zones while actively maintaining a healthy velocity.
• Domain knowledge in the field of Banking and Finance.
• Extensive experience in full SDLC Governance and Collaboration right from Inception to Deployment. Worked in Waterfall, Agile - Scrum as well as Scrum-Waterfall hybrid methodologies.
• Assisted maintaining product backlog, writing PBIs, sizing user stories. Managed open issues, removed impediments, & worked with cross-functional teams to improve software quality & test coverage - JIRA.
• Experienced in requirement elicitation, analysis & detailing, AS-IS and To-Be designing, GAP Analysis, Process Analysis, Risk Analysis, Document Analysis, Stakeholder Interviews, JRP, requirement walkthroughs.
• Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional and non-functional specifications.
• Clear and thorough documentation for business & technical complexity - RFP, SLAs, Project Initiation Document, BRD, FRD, NFRD, SRS, Meeting Minutes, Requirement Tractability Matrices.
• Proficient in creating page mock-ups, wireframes, and dynamic UI prototypes - HTML, MS VSIO, Balsamiq.
• UML - Use Case, Sequence, State Chart, Collaboration, Activity, ER and Class Diagrams using MS Visio.
• Facilitated Joint Application Development (JAD) sessions, interviews, Brainstorming, project status reports, oral presentation and email, to keep executive staff & team members apprised of goals & project status.
• Analyzed and managed change requests, determined Scope, performed impact and cost benefit analysis, Feasibility studiesand Risk analysis and maintained Risk Register.
• Aided development of test plans, test scenarios, test cases, test data and test objective.
• Collaborated in various types of testing like Functional (Black Box) testing,Compliance testing andUAT.
• Extensive implementation knowledge of Data warehousing, Data Structures, Schemas, Data Marts and OLAP Operations such as Roll-Up, Drill-Down, Slice, Dice and Pivot. Strong knowledge of Data-Migration, Data Lineage, Data Migration to Cloud, Systems Mapping and Data-Governance Processes.
• Developed conceptual data model, data normalization, logical design considerations; Created Logical Data Models. Identified key elements, table structures and aid database design. Data mining, cleansing & mapping and helped with data modeling, indexing, updating plan.
• Thorough understanding of Business Intelligence (BI) and experience in creating interactive, analytical dashboardsCanned & Ad Hoc reports using Tableau and IBM Cognos for decision making.
• Worked with SMEs’ to understand Key Performance Indicators(KPIs’), and Service Level Agreements(SLA)to enhance application performance through data exchange between external Web services.
• Understanding of Test Driven Development (TDD), Behavior Driven Development (BDD), and Acceptance Test Driven Development (ATDD) which are used in test-centric development.
• Certified Scrum Master (CSM)and Facilitated Scrum Ceremonies - Daily Scrum, Sprint Planning, Review and Retrospective Meetings. Maintaining scrum reports - Burn Up/Burn down Charts, Velocity Chart, Impediment list, Sprint Report, Focus Factor.
• Experienced in writing User stories and handling the Requirement Churn. Well versed with backlog prioritization techniques (MoSCoW, Business Value, Kano) and estimation techniques (Planning Poker, T-Shirt Sizing) to help product owner in picking PBIs to commit to in the iterations (Sprints).
• Helped Product Owner in breaking down epics by performing horizontal and vertical slicing techniques.
• Successfully facilitated Retrospective Meetingand used various interactive techniques like Silent writing, Starfish and Sailboat among others and prepared action items to eliminate impediments.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile- SCRUM, Scrum-Waterfall Hybrid, SAFe.

Business Modelling Tools: MS VISIO, Balsamiq, BizAg, Lucid Chart.

Project Management: Rally, JIRA, SharePoint, TFS, HP ALM, Confluence

Operating Systems: Windows, Mac OS, Ubuntu

Data Warehousing: Data Modeling, Data Marts, OLTP, OLAP, Data Mining, Slicing/Dicing, Roll Up/Drill Down, Pivot

Big Data Analytics (Hadoop): Apache Sqoop, Flume, Kafka, Storm, Hbase, HDFS, Hive, Pig, Atlas, Ambari, Zeppelin, Mahout

Database/ ETL: MS Access, Oracle DB, SQL Server, Informatica- Power Center and Data Quality, SSIS, Erwin.

Reporting/ BI: Tableau, Oracle’s Business Intelligence Enterprise Edition (OBIEE), SSRS, IBM Cognos, Microsoft Power BI

Language: Java, C++, HTML, XML, SQL version 2014, Verilog, SystemVerilog, Perl

Defect Tracking/ Testing Tools: HP QC, Load Runner, Cucumber, Bugzilla, JIRA, Test Director, Soap UI, Cucumber, Gherkin.

Miscellaneous: Microsoft Office, NetMeeting, Adobe Photoshop, SSH, Google Sketchup, RedHat JBoss BMP suit, draw.io, Zoom, HipChat

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, NY

Sr. Business Systems Analyst

Responsibilities:

• Ensured compliance with various compliance regulations such asOFAC, FinCEN and Bank Secrecy Act.
• Integrated third party services for enhanced due diligence (EDD) on our onboarding customers, companies and ID documentations using REST API.
• Integrated Red Hat open source Business Process Management (BPM) Suit that combines Business Process Management as well as Business Rule Management.
• Deployed Hortonworks data platform (HDP) to migrate to Hadoop ecosystem.Integrated Kafka with Storm and HBase for real time analytics on streaming data.
• Identified various data sources that has to bestored in the Hadoop Distributed File System (HDFS). Used Sqoop to transfer data between HDFS and structured data sources and Flume to load streaming data.
• Worked with the Data Scientists and Data Analysts to integrate the Math library containing algorithms forbetter fraud analytics and to reduce the number of false positives using Machine Learning.
• Emphasis on understanding the project’s requirements from the business perspective and translate them into functional deliverables.
• Identified and categorized all relevant stakeholders involved in the project usingRACI Matrix.
• Conducted one-on-oneinterviews, JADsessions and studied new enhancement requirements.
• Developed a vision plan that defined Confidential &T bank’s AML policies and procedures are primary goals of the project.
• Interacted with SME’s, asking detailed questions and carefully recording the requirements in a format that can be understood and reviewed by both technical and business people.
• Emphasized on creating low level requirement document. Reverse engineered systems for documentation.
• Worked with production staff to map detailed current As-Is processes and detailed the To-Be processes.
• Created page mockups using Balsamiq to better illustrate requirements in functional specification document.
• Interacted with stakeholders to analyze and manage change requests.Studied the triple constraints - scope, time & resources of the change; Performed impact and cost benefit analysisto validate the change requests.
• Identified third party services, feature analysis, developed RFP document. Cost Benefit Analysis helped choose the right services for implementation.
• Createdbusiness requirement, functional and system specifications, project schedules using MS Project.
• Documented the UML diagrams - Activity, Sequence, Use Case using MS-Visio.
• Highly proficient in writing and prioritizing user stories in Product Backlog with Product Owner.
• Enforced good acceptance criteria for user stories and proper decomposition of user stories into tasks.
• As a Scrum Master, facilitatedBacklog refinement,Sprint planning, Sprint review meetings, Sprint Retrospectives, and dailyscrummeetings.
• Removed team impediments on a daily basis to allow the team to deliver Potentially shippable product increment to meet the sprint goal.
• Used JIRA for user story management, issue tracking and requirement traceability.Analyzed the Sprint Burn up/Down Chart, tracked team’s velocity, sprint release progress and preparedthe status reports.
• Lead high-level sessions for scrum planning and scheduling the development of the product.
• Designed and implemented SQL queries to perform data validation.
• Assisted with user testing of features. Performed interface and integration and component testing, Sanity testing. Developed and maintained qualityprocedures and ensured that appropriate documentation was in place.
• Used Confluencefor repository management and collaboration.
• Developed timelines for project delivery, and managed projects andresources to successful completion.

Environment: JIRA v6.4,Confluence v5.9, RedHat JBoss BPM Suit, MS Visio, Balsamiq, MS Project, Hadoop, Hortonworks Data Platform(HDP) v2.5,Apache Sqoop v1.4.6, Flume v1.5.2, Kafka v0.10, Storm v1.0.1, HBase v1.1.2, Atlas v0.7, HDFS, Hive v1.2.1, Pig v0.16, Ambari v2.4, Zeppelin v0.6, YARN, Tableau v9.0,XMLSpy, REST API, Cucumber, Jenkins v2.4, Gherkin, Bootstrap v3.3.4, HTML5, CSS3, JavaScript, AJAX, Java EE 7, EJB v3.2, JSP, JSTL,Eclipse IDE Neon v4.6

Confidential, Hopewell, NJ

Business Systems Analyst

Responsibilities:

• Developed a comprehensive understanding of Amazon Web Services (AWS).
• As a BSA developed good understanding of Financial Instruments, Asser Allocation, Commodities, Bonds, Corporate Bonds, Money market instrument, Fixed Income, Credit and Market Risk.
• Ensured compliance with various compliance regulations such as Sarbanes-Oxley, Dodd-Frank Act and SEC.
• Analyzed prior documents and gathered Business Requirements, analyzed data/workflows
• Lead business initiatives including brainstorming new functionality for current system. Gathered & documented the requirements that were critical to the business mission.
• Supported project governance and provided regular project communications to the project manager and business areas. Performed feasibility, adaptability study and risk analysis to identify the business-critical areas from user perspective.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created User stories, Use Cases, Use case diagrams, Workflow Diagrams, Flow Charts and Sequence Diagrams
• Lead high-level sessions for release planning and scheduling the development of the product.
• Worked with the Product Owners, Scrum Masters, customers, and developers to write user stories using Blueprint adhering to scrum principles - independent, negotiable, valuable, estimable, small and testable (INVEST).
• Assisted in analyzing the existing system (as-is) and problems with them and designed a plan to overcome the existing problems with the new systems by performing Gap Analysis.
• Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality.
• Drafted the Definition of DONE and the Acceptance Criteria for the well-defined low-level functional and non-functional requirement specifications.
• Managed both onshore and offshore teams working on different time zones. Coordinated with the project management tool - Rally.
• Facilitated all scrum ceremonies - Scrummeetings, Sprint Grooming, Planning, Review and Retrospective.
• Unblocked any impediments for developers by actively keeping track and contacting other stakeholders. Helped teams track dependencies and risks within and outside scrum teams. Generated project performance reports.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Supported the assigned project manager with creating project plans, assisting in developing, scheduling and tracking project timelines,project financials& financial reporting.
• Prepared positive and negative test cases. Used traceability matrix to track test cases.

Environment: Rally 2015.1, MS Visio, MS Project, MS Office 2013, Selenium v2.4, Jenkins, MS SharePoint,Amazon AWS EC2, AWS Lambda, AWS EBS, AWS Cloud Watch.

Confidential, Salt Lake City, UT

Business system Analyst

Responsibilities:

• Involved in defining the scope and business rules of the project, gathered business requirements,which involved interaction with cross functional teams to facilitate gathering of businessrequirements.
• Prepared Business Requirement Documents (BRD) and System Requirement Specification (SRS). Decomposed it into User Stories by conducting a story writing session with product owner and user Acceptance Criteria for PSPI.
• Involved in continuously grooming the roadmaps and backlogs, integrating new information aboutarchitecture, resources and business strategy as well as existing and new constraints, assumptions anddependencies.
• Created a mapping document that maps all the fields in the HTML pages to XML tags which are in turnmapped with the tables and column names in the database and involved in performing client sidevalidation on the new system.
• Extensively used INVEST model to break down epics in to user stories. Facilitated Vertical slicing of theepics into smaller user stories during Backlog Grooming Meeting.
• Created mock-ups for the UI and assisted UX team in developing the UI with good aesthetics.
• Information system lifecycle management. Managed complex catalogs with parent to child compatibility & conflicts.
• Assisted modeling approach to represent requirement informationgraphically that augment textual representation.
• Conducted Joint Application Development (JAD) sessions, 1-on-1and Groupinterviews and Document analysis.
• Analyzed requirements in terms of the dimensional data elements and measurable facts.Identified source systems, their connectivity, related tables and fields and ensureddata suitably for mapping.
• Collected information about different entities and attributes identified primarykeys and foreign keys for the entities. Mapped surrogate key tables to the requireddimensions.
• Liaised between business users and the development team in translations ofrequirements and business process explanations, resolving communication issuesand differences.
• Installed and configured SSRS - SQL server Reporting services and SSAS - SQL Server Analytical Services
• Assisted User Acceptance Testing (UAT) in communicating testing principles and guidelines with the team.
• Created product documentation including online help, user manual, and training materials.
• Provided user test cases and collated and track defects. Communicate defects todevelopment team.

Environment: Waterfall-Agile hybrid,TFS, Visual Studio IDE 2013, .Net v4.5.2, C#, IIS,WCF,ASP.Net v5.2, LINQ,FCL,HP Quality Center v9,LoadRunner, Xamarin, SQL Server 2012, SSIS, SSAS, SSRS, MS Office Suite 2011 (Excel, Word, PowerPoint, Outlook, Visio)

Confidential, Bakersfield, CA

Business Analyst

Responsibilities:

• Analyzed the business case for the project to understand the organizational needs. Captured and defined thevision and scope of the project in the project planning.
• Responsible for conducting JAD sessions and interviews for eliciting, analyzing requirements for various ad-hoc reports and creating documents for analyzing and visualization of data collected from disparate sourcesystems.
• Prepared documents like Business Requirement Document (BRD) and System Requirement Specification(SRS).
• Created sample of data prototypes for approval from sponsors and business owners on how the data can bemigrated.
• Created Data Flow Diagrams, Sequence Diagrams using UML methodologies for easy understanding.
• Worked with Data Analyst in Data Profiling, Data Cleansing and Data Analysis before loading thedata into the new database using tools like Informatica Data Quality.
• Participated in deciding the methods forextracting, transforming and loading(ETL) the data into target database using Informatica PowerCenter.
• Involved in creating data flow diagrams, Data Mappingfrom Source to stage and Stage to Targetmapping documents indicating the source tables, columns, data types, transformations required andbusiness rules to be applied.
• Helped create dimension model star schemas involving Kimball methodology using Erwin.
• Created the conceptual, the logical entity relationship diagrams, and the data dictionary. Reviewed the datamapping and the transformation business logic applied to the data to check if the requirements are met.
• Used Dimension Modeling in designing the data warehouse like Star Schema to define the relation betweenthe fact tables and dimension tables.
• Used Tableau for data reporting, studying the trends, data patterns and for data forecasting.
• Involved in and supported team with analytical skills in all phases of Software Development Life Cycle (SDLC).
• Led the User Acceptance Testing (UAT) efforts, and opened/closed defects on HP QC.
• Drafted test strategy, test cases and exit strategy by working closely with the quality analyst team. Used SQLqueries to perform data analysis, data validation and data manipulation.

Environment: JIRA v5.2, MS Visio, Prototypes, MS Office, Data Migration, MS SQL database, Oracle Database,Informatica Power Center, Informatica Data Quality, Oracle’s Business Intelligence Enterprise Edition (OBIEE), Erwin.

Confidential

Business Analyst

Responsibilities:

• Analyzed and documented requirements gathered and authored Business Requirement Document (BRD), System Requirement Specification (SRS) for application development
• Mapped conversion data from legacy systems to new system database manager. Perform data analysis and data modeling
• Interviewing the Business and I.T. SMEs to gather critical data elements.
• Facilitated meetings with department managers to coordinate the manual collection of data required for Conversion.
• Coordinated the manual collection of data and formatted the data to flat files for feed to Conversion Processing tool
• Facilitated meeting to gather requirements, business & data conversion rules from department managers and end users.
• Created Test plan and test cases to do integration and regression testing. Designed, developed and managed Automated test scripts and suites
• Verified and Validated Detailed Use Cases, Business Rules, Data Rules and Design documents.
• Perform unit, functional, integration, regression, data-driven, and GUI testing of daily/weekly build(s).
• Interact with developers and create test plans to resolve defects. Executed test procedures for Load testing, Stress testing and analyzed Performance/Load results from the Legacy system to the Current system.
• Created Request for Information for the clients and gathered Information by preparing Request for Proposal
• Created Query database-using SQL to verify browser interaction with the database.
• Designed and developed Use Cases, Activity Diagrams, ERD, Sequence Diagrams using UML
• Played a key role in the planning User Acceptance Testing and implementation of system enhancements.

Environment: Waterfall, IBM DB2, SSIS, MS Office, MS Visio, HP QC, HP ALM, MS Visio, MS Office, MS Excel, MS Power Point, SOAP, WSDL, REST, XML, HTML, Java Script, CSS.

Confidential

Java Developer

Responsibilities:

• Development and Analysis of the Client Data Bank module of the Life Insurance product.
• Done the complete requirement/system specifications and test specifications. developed module which stored all the data pertaining to a client and deals in entering the client detail over the Internet, maintenance/administration of client data and allows various queries.
• Involved in Development and Analysis of this Enquiry module.
• Involved in front frameworks that consisted of HTML, JSP, and Servlets.
• Performed client-side validations using JavaScript and used AJAX for responsive website which can work on mobile, desktop and tablet by making asynchronous calls overs
• Investigating and analyzing root causes of technical issues and performance bottle-necks so as to provide sufficient data to engineering to help pin point problem areas in the system
• Developed the Use case, Class diagrams using MS Visio and used CVS for version Repository maintenance.

Environment: Windows Server 2000, Oracle 9i, core Java EE 6, JDK 1.6, JDBC, Servlets, JSP, HTML, CSS, PHP, AJAX, XML, CVS, MS Visio 2010

Confidential

Jr. Java Developer

Responsibilities:

• Involved in developing prototypes of the product.
• Involved in Analysis and Design of the project, which is based on MVC (Model-View-Controller) Architecture and used other Design Patterns like Singleton.
• Created UML Use Cases, Sequence diagrams, class diagrams and page flow diagrams using.
• Designed and developed UI using HTML, CSS, JSP, and Struts where users have all the items listed for auctions.
• Developed Authentication and Authorization modules where authorized persons can only access the inventory related operations.
• Developed Controller Servlets, Action and Form objects for theprocess of interacting with Oracle ADF database and retrieving dynamic data.
• Responsible for coding SQL Statements and Stored procedures for backend communication using JDBC
• Used Net Beans IDE to develop the application.Wrote JavaScript validations on the client side.
• Involved in writing Detail Design Documents with UML Specifications.
• Implemented Socket Programming to communicate with all the customers.
• Involved in unit testing and system testing and responsible for preparing test scripts for the system testing in UNIX Environment.Responsible for packaging and deploying components into the JBoss Application Server.

Environment: Waterfall, Java EE 5, JavaBeans, JSP, JavaScript, Servlets, JDBC, Net Beans IDE v6.7, JBoss, XML, HTML, WSDL