SUMMARY

• Over 8+ years of industry experience as a Business Analyst in the domain of Finance, Banking and Management.
• Scrum master accredited certification (SCAM) with proven ability to work with self - organizing and cross-functional teams in a wide spectrum of finance, accounting and ecommerce sectors.
• Hands on experience working in various SDLC methodologies including Waterfall, Agile, Scrum and Hybrid of Waterfall and Scaled Agile methodologies.
• Extensive experience in Business process re-engineering, Business process flows, Data Reports Analysis with a good understanding of gathering Business Requirements and extensive knowledge in Business Process Modeling.
• Experience hosting discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with customers.
• Possess excellent interpersonal skills with ability to interact with end-users, Subject Matter Experts (SMEs) and Project Stakeholders.
• Organized and facilitated Joint Application Design (JAD) sessions and interviews, brainstorming sessions, written correspondence, questionnaires, focus groups, implementation requirements, project status reports and resolving issues/conflicts.
• Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, Timely) requirements and transforming them into functional specifications.
• Extensive experience with authoring Business Requirements Document (BRD), Functional Specification Documents (FSD), Software Requirement Specifications (SRSs), Use Case documentation, High level and Low level documents (HLD/LLD), Business Rules Spreadsheet and Data mapping document.
• High experience in tracing requirements throughout the development process and verifying to Requirement Traceability Matrix (RTM).
• Experience in conducting GAP, Impact, SWOT, Root cause, Cost Benefit analysis, Feasibility studies, Risk Analysis, and As-Is and To-Be business analysis.
• Strong skills in building process models, data flow diagrams and entity relationship diagrams.
• Well acquainted with workflows and Unified Modeling Language (UML) diagrams including Use Cases, Activity charts, Sequence diagrams and Data flow diagrams using MS-Visio thus assisting development team in preparing Business Process Model.
• Experience in storyboarding and Wireframing
• Facilitated Sprint Ceremonies (Backlog grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) for Agile Scrum Methodology as Scrum Master.
• Experienced in writing User stories and handling the Requirement Churn. Efficient in performing, prioritizing and efficiently analyzing techniques such s Panning Poker, MoSCoW and T-Shirt Sizing.
• Working understanding of concepts like Data warehousing, data structures, Schemas, Data Marts, Data-Entity Relationships and User Administration. Worked with data warehouses for migrating data from OLTP’s to OLAP cube using ETL tools such as Informatica power center and SSIS.
• Experienced with extensive client interactions and converting business functionalities to Service Oriented Architecture (SOA) models across IT environment. Also worked in Three-tier architecture, Ajax, Web Services (SOAP, WSDL), Client Side Validation and Server Side Validations.
• Experience in developing and reporting of project estimates, project plans and impact analysis
• Collaborated in various types of testing like Functional (Black Box) testing, Regression testing and User Acceptance Testing (UAT). Accompanied with expertise in developing Test Plans & Test Case Scenarios, Test Logs and Test Objectives in manual and automated test environments.
• Excellent Communication, problem solving, public speaking, critical thinking, conflict resolution, facilitation and documentation skills.
• Good Understanding of Project Management activities, proficient with Project Management Tools, testing tools and defect reporting tools.
• A proactive and dedicated team player, with proven tack record in producing high quality work under tight deadlines and multi tasking to meet business goals. Experience in scheduling meetings, negotiating and co-ordination with Developers, Application Architects, Subject Matter Experts, business users and senior executives.
• Experience in SQL queries/scripts for data analysis.
• Thorough understanding of IT industry systems organization and architecture with a focus on securities trading on exchanges, OTC and SEFs
• Experienced in Trade Processing and Real Time Trading Systems.
• Familiarity with Algorithmic Trading.
• Working knowledge of Order/Execution Management Systems (OMS/EMS),
• Knowledge of various Banking Industry Protocols like FIX, FIXatdl, SWIFT etc.
• A thorough understanding of the investment instruments (Equities, Fixed Income and Derivatives) and associated transactions.
• Knowledge of Title 17 of the Code of Federal regulations, Dodd Frank Regulation, Volcker’s rule and Integration.
• Knowledge of Basel III and Fundamental review of the trading book (FRTB)
• Familiar with Regulatory bodies including SEC, CTFC, FINRA and Basel Committee on Banking Supervision
• Strong MS Excel skills including vlookup, Solver, Pivot tables and Macros.

TECHNICAL SKILLS

Finance and Banking: Portfolio Management, Asset Allocation, Mortgage operations, Financial Instruments, Equities (Stocks, ETF, Equity Linked Notes), Fixed Income (Bonds, Convertibles, T-Notes, T-Bonds), Derivatives (Options, Futures, Forwards, Swaps, Mortgage Backed Securities), FX (FX Options, FX Futures, Currency Swaps, Currency Forwards), Money Market Instruments (T-Bills, Commercial Paper, Repos), and Mutual Funds

Project Management Tools/Methodology: Object Oriented Analysis and Design (OOAD) using Unified Modeling Language (UML), MS-Project, MS Share Point, Balsamiq, BPMN, Rally, JIRA, Agile-Scrum, Waterfall-Scrum, Waterfall.

Requirement Management: MS Office, JIRA, RALLY, HP ALM

Reporting Tools: IBM Cognos, Informatica, MS Office Suite, Spotfire

Analytics Tools: MS Excel, MS Access, Tableau, Oracle Business Analytics, Hyperion

Office Tools: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Project, MS Visio

Financial Tools: MS Excel functions, Pivot tables, Financial Statement Analysis, Bloomberg, Morningstar, Reuters

Testing Tools: HP QC, Load runner

ETL Tools: Informatica, Oracle Warehouse Builder

Languages: FIX, HTML, XML, SQL version 2014 and C++

Databases: MySQL version 2014, MS Access, Oracle.

Other: Team Foundation Server (TFS)

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

Sr. Business Analyst/Scrum Master

Responsibilities:

• Conducted GAP Analysis by understanding the AS-IS and the TO-BE business processes.
• Facilitated JAD sessions and one-on-one interviews with the stakeholders for the requirements elicitation.
• Prepared Business Requirement Document (BRD) and converted it to Functional Requirement Document (FRD).
• Decomposed the scope from the BRD into user stories by conducting a story writing session with the product owner and derived the acceptance criteria for each PSPI (Potentially Shippable Product Increment).
• Assisted in estimation and prioritization of the user stories using MOSCOW and Planning Poker Techniques.
• As a Scrum Master, facilitated the Scrum ceremonies and effectively time-boxed daily scrum.
• Tracked team velocity and sprint progress using Sprint burn down and Product burn down charts.
• Ensured maximal productivity of scrum development team by resolving impediments.
• Submitted weekly reports about the progress of the project to Program Manager.
• Created Activity Diagrams, Sequence diagrams, the use cases and use case diagrams using MS Visio.
• Did Impact Analysis, Feasibility Study and Cost-Benefit Analysis in order to be prepared for potential business and technical risks to the system.
• Worked on Service-Oriented Architecture (SOA), SOAP, XML.
• Conducted User Acceptance Testing (UAT) in conjugation with the QA team (including Algo deployment and TCA).
• Created test cases and test plans and tracked them to user stories with the help of a Requirement Traceability Matrix.
• Was responsible for handling requirement churn.
• Created deployment flowchart in conjunction with the development, infrastructure, and network teams containing instructions for maintaining the OMS.
• Developed and help oversee governance model for Trade Reporting with Front office, Operations, Compliance and Technology.
• Knowledge of Compliance requirements like the Dodd-Frank Act, Volcker’s rule, OATS (FINRA), Federal Requirements Code title 17 (SEC and CFTC).
• Experience working with Trade execution protocols (FIX, FIXatdl).
• Transversal understanding of Total Trade Life Cycle Management (E2C) across information system and related processes.
• Developed knowledge on algorithmic trading strategies (VWAP and TWAP).

Environment: Hybrid Waterfall-Scrum Methodology, SQL Server version 2014, MS Visio, MS Project, UML, JIRA, HP ALM, MS Office Suite, MS SharePoint 2013, TFS, Mock-up screens.

Confidential, Smithfield, RI

Sr. Business Analyst

Responsibilities:

• Analyzed prior documents and Gathered Business Requirements, analyze data/workflows. Defined the scope, financial projections and Cost/benefit analysis. Progressed from Problem Statement to well-documented designs.
• Conducted various requirements gathering through research, formal and informal interviews and JAD sessions with SMEs, Teams and Stakeholders.
• Tracked all regulatory changes as they impact Trade Reporting.
• Assisted Project Manger in creating proposals and project budget allocations and worked on Project Charter and Work Break down Structure using MS Project.
• Prepared Business Requirement Documents (BRD) and Functional Requirement Document (FRD).
• Decomposed BRD into User Stories and User Acceptance Criteria by conducting a story writing session with product owner.
• Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
• As Scrum master, facilitated and time-boxed Scrum ceremonies.
• Tracked team velocity and Sprint progress using Sprint Burn down Chart and Product Burn down Chart.
• Engaged Scrum teams and SMEs to understand communicate status, priorities, risks and issues.
• Highly proficient in writing User stories, creating Use Cases, Use case diagrams, Workflow Diagrams, Sequence Diagrams, and Class Diagrams etc. Extensively used MS Visio for UML.
• Assisted Project Teams by preparing Software Requirement Specifications (SRS), Mockup screens and Database Modeling.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM).
• Involved in Test Planning, Test Preparation, Test Execution and Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Supported scrum team by resolving impediments.
• Analyze Business Requirements from Black Box testing perspective. Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
• Created wireframes to test UX with SMEs
• Establish Incident Reporting and Change Control procedures.
• Designed data models and conducted normalization and de-normalization of data to fit OLTP and OLAP frameworks, slicing and dicing of Data Marts for analytical decision making support.
• Experience in Extraction, Transformation and Loading (ETL).
• Logged and tracked the defects using HP Quality Center. Created an error repository and managed the testing process with the QA team.
• Collaborated with Front Office, Compliance, Operations personnel to clarify and document business requirements for changes related to Trade Reporting.
• Proven record of Team Management and Leadership skills.
• Working knowledge of structured products, interest rate swaps, Credit Default swaps, covering Forward Rate agreements (FRA), Mortgage Backed Securities (MBS), U.S. Treasury & Agency securities, Futures, Options and Foreign exchange.
• Knowledge of Compliance requirements like the Dodd-Frank Act, Volcker’s rule.
• Documented System Requirements and supplementary requirements like complying with Industry regulations of International Swaps and Derivatives Association (ISDA), Commodity Futures Trading Commission (CFTC) and National Futures Association.

Environment: Hybrid Waterfall-Scrum Methodology, MS project, MS office Tools (Word, Excel, PowerPoint), MS SharePoint 2013 and MS Visio, SQL Server version 2012, Balsamiq, UML and JIRA.

Confidential, Boise, ID

Business Analyst

Responsibilities:

• Involved in Business process re-engineering design including requirement refinement through Business process re-engineering sessions and conference room pilots to produce functional and design documents.
• Involved throughout the System Development Life Cycle (SDLC) of Waterfall methodology.
• Identified and analyzed business needs using techniques such as JAD, Document Analysis, Interface Analysis, Requirements Workshops and Interviews with SMEs and stakeholders.
• Performed data analysis using MS Excel Pivot Tables to understand current complaint metrics and provided the information to the business users during the JAD sessions as inputs.
• Assisted in Data modelling, Data Mapping, Data Staging and Data Integration process. Helped in performing ETL from current OLTP to the target data warehouse.
• Constructed Requirements Traceability Matrix to determine the source of the requirement, ensure all requirements were met and locate affected system components when there is a requirements change.
• Maintained the traceability matrix until business requirements were signed off.
• Coordinated with development team to define the batch flow for data validation process.
• Involved in Functional Testing, Integration Testing and User Acceptance Testing (UAT) with the QA team.

Environment: Waterfall model, MS Project, HP Quality Centre, XML, MS Office Tools (Word, Excel, PowerPoint) MS SharePoint 2010, MS Visio, Oracle 10g, Oracle Hyperion, Oracle’s Business Intelligence, Oracle Governance Risk and Compliance.

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Interacted with users and stakeholders to identify business needs, worked with SMEs of different groups to gain detailed knowledge of trade execution venues.
• Conducted JAD sessions authored functional Requirements Document (FRD).
• Waterfall was used in acute functionalities to design, document and manage requirements throughout the life cycle of the project, including definition, design and testing phases.
• Identified all necessary Business Use Cases from requirements, created UML Diagrams.
• Worked as a team with other business analysts to make an object oriented model and created use cases.
• Analyzed Business Requirements Document (BRD) and used Microsoft Project to manage schedules, deadlines, and resources and collaborate on the project.
• Created wireframes testing user interaction with the software
• Strong operational knowledge of various trade reporting regimes across broker-dealer and bank entities.
• Documented trade reporting flows for equities.
• Executed strong written and verbal communication, presentation, client service and technical writing skills.
• Displayed a strong interest in further developing and integrating operations with technology skills.
• Researched client inquiries and emerging issues, including regulations, industry practices, and new technologies.
• Analyzed complex workflow methodologies and made process re-engineering automation recommendations.
• Knowledge of trading and brokerage operations front to back.

Environment: Waterfall, MS office Tools (Word, Excel, PowerPoint), MS Visio, MS Project, SQL Server version 2008, HP ALM, TFS, Balsamiq, SharePoint Version 2010.

Confidential

Business Analyst

Responsibilities:

• Coordinated JAD sessions to understand the user requirements.
• Was able to understand business goals and business context and translated them into technical specifications.
• Worked in a shared services environment with understanding of SOA.
• Employed experience in web services concepts and support utilities, related database utilities.
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creating Requirements Traceability matrix.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using MS Visio so that developers and other stakeholders could understand the business process.
• Identified and documented issues, risk and gaps, their descriptions, impact and provided recommendations and alternatives to develop the application to meet the user requirements.
• Synchronized and prioritized relevant defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Worked on analysis, design and testing of Star schema implementation for the Financial Data Mart.
• Wrote requirements for various reports to be generated and migrated.
• Regularly followed up with Development Team to discuss discrepancies identified during testing.
• Served as a liaison between the users, facilitators and the project team as a team lead.
• Involved in the development of Project Plan in conjunction with the Business and IT areas.
• Participated in User Acceptance Testing for the project.
• Assisted in the creation of test plans and the debugging of problems.
• Monitored and analyzed the performance and composition of the portfolio.
• Experience with proprietary CRM tool for onboarding and client management.
• Supported production of monthly credit surveillance reports and quarterly accounting valuations
• Supported other Team process and reporting responsibilities (e.g. pricing, compliance, audit, etc.)
• Developed monthly and quarterly reports for Senior Management relating to company’s investment portfolios and their performance.
• Maintained an assigned portfolio with respect to evaluating, analyzing, and reporting on each position’s periodic financial reporting, major news releases, investor meetings and calls, rating agency actions.

Environment: Waterfall Methodology, IBM Cognos, MS project, MS office Tools (Word, Excel, PowerPoint), MS Visio, MS SharePoint 2010, Informatica, SQL Server version 2008.

Confidential

Jnr. Business Analyst

Responsibilities:

• Lead the business requirements elicitation from the stakeholders using different methods like requirement workshops, interviewing, questionnaires, user stories, and screen mockups.
• Worked collaboratively with the business stakeholders towards understanding and prioritizing the business requirements, and translating the same into system / technical requirements.
• Facilitated the creation of “as-is” and “to-be” Process Flow, Workflow, and Data Flow Diagrams towards performing Gap Analysis.
• Involved in the overall requirements management and to build the Requirements Traceability Matrix (RTM).
• Created project artifacts like Business Requirements Document (BRD), Business Rules Spreadsheet (BRS), Use Case Document, Functional Requirements Specification.
• Facilitated creation of wireframes and screen mockups for the proposed UIs together with the UI experts, and subsequently the creation of the UI Specification.
• Employed UML methodology and thus facilitate the creation of Use Case, Activity Diagrams, using MS Visio.
• Used SQL to execute queries against the Oracle database towards data analysis and data extraction into, among others, MS Access, MS Excel, and Text files.
• Facilitated decisions on proposed requirements changes as part of the Change Management process, thus managing the Volatility and Integrity of the requirements.
• Facilitated Meetings and JAD sessions to allow users / stakeholders from multiple teams to communicate with each other, resolve issues, and reach a consensus.
• Liaised between the business users and the technical teams towards providing feedback on implications of requests and escalating / resolving issues and conflicts.
• Coordinated UAT efforts including UAT strategy and scenarios with the business stakeholders.
• Coordinated functional testing of the system developed with the QA Team.

Environment: Waterfall, MS Visio, MS Office Suite, MS SharePoint version 3.0, MS Access, SQL version 2008, Informatica.

Confidential

Jnr. Business Analyst

Responsibilities:

• Gathered user and business requirements through interviews, surveys, prototyping and observing from portfolio managers and UI (User Interface).
• Worked with Project manager, created Work flow diagrams, Activity Diagrams on MS Visio/MS Project using Program Evaluation and Review Technique (PERT) technique.
• Conducted Joint Application Development (JAD) sessions for requirements gathering with Business Stakeholders, SMEs, Users, refined it using Wireframes, Context Diagrams, Use Case Diagrams and made conceptual illustrations.
• Reconcile the tax information from generated reports, balance sheets, and general ledger accounts and post and prepare journal entries.
• Coordinated with business users to prepare, update Business Requirement Documents (BRD) and Functional Requirement Documents (FRD). Created Use Cases documents for requirements.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML diagrams.
• Involved in creating data models for the data warehouse and specify data mapping documents from specific data sources.
• Scheduled meetings with developers, System Analyst and testers to collaborate resource allocation and project completion using MS Project.
• Conducted process improvements, status meetings, presided over the Changed Control Board meetings to discuss Defect and Enhancement.
• Part of team ensuring the banks CRM tool was integrated to the account management and reporting of the PMS
• Conducted UAT and Coordinated with the QA Team for the sign-off process before deployment and assisted the Project Manager on creating the Lessons learned document.
• Created Ad-Hoc financial reports for the top management using MS Excel.

Environment: Waterfall, MS Office, MS Project, MS Visio, UML, SQL Server version 2008.