SUMMARY

• A well - qualified Business Analyst with 6 years of diverse experience in Banking, Insurance, Mortgage and e-commerce Industries.Worked on different technologies including Client/Server and Web application.
• Good understanding of business process and requirements and excellent analytical skills coupled with good communication and interpersonal skills describing a committed Team Player.
• Well versed in variety of testing methodologies and tools in software analysis & design. Possess excellent verbal and written skills.
• Entrepreneurial business solution and instructional design consultant who takes a leadership role in designing, developing, and implementing innovative business process and system solutions using state-of-the-art approaches, technology, and training. Strong analytical, collaboration, communication, decision-making, and organization skills
• Knowledge and Experience spawning across various phases of Software Development Life Cycle (SDLC), and Quality Assurance Life Cycle
• Thorough understanding in identifying, developing, refining, standards, processes and procedures for all the phases of SDLC and Quality Assurance Life Cycle
• Understanding the Business Process, Defining scope of the project, understanding User Requirements and articulate them in to User and Functional Requirement Specification
• Experience in transferring knowledge about Software development and Quality Assurance metrics to Project teams
• Requirement Analysis, Use Case development, UML Modeling using Rational Rose
• Extensive exposure to Business Workflow of Banking institutions as well as Mortgage industries
• Experience in the creation of Test Cases and Test Scripts development team and the management team to resolve any conflicts in terms of requirements
• Extensive work experience using Defect Tracking System Tools like Rational Clear Quest

TECHNICAL SKILLS

Operating Systems: Windows 9x/NT/2000/Me/Xp

Programming Languages: C, Visual Basic

Database: Oracle, Sql-Server, My-Sql, MS-Access

Web Programming: HTML.

Web/Application Servers: IIS, Apache.

Testing Tools: WinRunner, QC

Processes/Methodologies: Rational Unified Process, Agile

Modeling Tools: Rational Rose

Defect Tracking Tools: Test Director, Rational Clear Quest

Scripting Languages: TSL, SQABasic

Others: MS-Office/Project/Visio, Excel

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Senior Business Analyst

Responsibilities:

• User Requirements gathering by interacting with stakeholders and other management personnel to get a better understanding of the Business Process
• Interviewed Subject Matter Experts by asking detailed questions in the form of questioners and carefully record the requirements in a format that can be reviewed and understood by both business and technical people
• Conducted walkthroughs and inspection meetings with the stakeholders and other management teams in the finalization of the User Requirement Documentation
• Prepared Business Requirement Documentation based on URS, and converted the Business Requirement Documentation to Functional Requirement Specification and Technical Specification Document
• Wrote Use Case Specifications after identifying the Business requirement
• Conducted Joint Application Development sessions to gain consensus on various issues related to the project. Acted as a facilitator and also as a scribe on different occasions
• Involved with the management, Development and the QA Team members in the Project Planning Phase
• Used Unified Modeling Language to represent the system under development in a graphical form by defining Class Diagrams, Object Diagram, Use Case diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Component Diagram
• Worked closely with Quality Assurance and Development teams to clarify and understand the functionality, to resolve issues and provide feedback in terms of the test matrices and to nail down the bugs
• Managed all the requirements in Rational’s RequisitePro, making requirements available to all teams
• Involved in the formulation of Test Plan that contained test scenarios for the all phases of Quality Testing including functional, navigation, security, recovery and performance testing
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Monitor client expectations through client involvement and communication throughout the lifecycle of the project, educate clients and stakeholders on the benefits and risks associated with the project
• Lead and provide strong direction to development team in understanding and implementing requirements
• Involved during the User-Acceptance Testing of the application and interacted with end-users, management and development team in order analyze the risk involved in the updation of the existing system
• Used Rational ClearCase as a change Management Tool, to maintain and track the stakeholders requested enhancements and changes

Confidential, Montana, MT

Business Analyst

Responsibilities:

• Gathering User Requirements by interacting with stakeholders, management, development personnel to get a better understanding of the Business Process
• Conducted walkthrough and formal meetings with the stakeholders on regular basis in the development of the Business Requirements and Functional Specification documentation
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes
• Used Rational Rose in designing User-Case diagrams, business flow diagrams, Activity/State as well as Sequence diagrams so that the developers and other stake holders can understand the business process using graphical representation
• Integrated RequisitePro with ClearQuest and Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests
• Used Rational’s RequisitePro to manage the requirements so that it is available to all team members
• Followed the UML based methods using Rational Rose for Business Modeling.
• Conducted JAD sessions to gain consensus on various issues related to the project. Acted as a facilitator and also as a scribe on different occasions.
• Introduced the Unified Change Management from Rational to track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process
• Developed Status Metrics on weekly basis in order to evaluate the Project Status and analyze the impact of the open issues and Change Request on the Project Plan
• Prioritize outstanding defects and enhancement requests based on business requirements, allowing sufficient time frame to ensure accuracy
• Communicated with the end-users throughout the project lifecycle and was involved in the analysis of risks associated with the project
• Created documents like the Business Glossary, Actors Catalog and Data Dictionary to facilitate the other teams in understanding client business
• Helped in the review of Test Requirement Documents & the evaluation of the Master Test Plan.
• Lead and provide strong direction to development team in understanding and implementing requirements

Environment: Rational Enterprise Suite (Rational Rose, Rational ReqPro, Rational ClearCase/ClearQuest, Rational Test Manager) Oracle8i, Windows 2000, HTML

Confidential, MO

Business Analyst

Responsibilities:

• Created use cases to depict the interaction between the various actors and the system.
• Facilitated collection of Functional Requirements from system users, and prepared Business Requirement documents using Rational Requisite Pro.
• Involved in detailing project mission, Data Process Flow Diagrams and timelines.
• Defined business Use Cases and activity diagrams to represent different workflows and associations.
• Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams and Robustness Diagram using Rational Rose according to UML methodology thus defining the Data Process Models.
• Prepared Logical/Business Process and Data Models that contained set of diagrams and supporting documents containing the essential business elements from conceptual to procedural level.
• Grouped the Use Cases and other diagrams into sequence and collaboration diagrams based on UML methods thereby defining the business process model.
• Conducting Joint Application Development sessions for communicating with management, project leads and stakeholders the proposed process workflows, functional specifications and project initiation parameters
• Analyzing the business critical parameters like availing third party services for title verification and related legal procedures
• Identifying the parameters for interaction among multiple applications that include Loan Origination, application processing tracker, broker services and other third-party service related modules like title verification, escrow and legal documentation.
• Logging the bugs found every week during the testing using Rational Clear Quest.
• Modifying and maintaining the already existing test plans, test cases and scripts to leverage the automation team effort during the regression testing.

Confidential, Plano, TX

Business Analyst

Responsibilities:

• Established a RUP (Rational Unified Process) centric system analysis methodology.
• Collaborated in building a system analysis process model using Rational Rose, RequisitePro, and Visio.
• Analysed and studied Debit Card process and regulations to be complied for card services in detail. Gathered requirements for Search Rates modules.
• Interacted with department heads to finalize system requirements, functional requirements and technical requirements and also created Business process model.
• Data mapping, logical data modelling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Identified/documented data sources and transformation rules required to populate and maintain data warehouse content.
• Performed process design, requirements gathering, defined the demand forecasting unit, tuned demand planning statistical models, application flow definition and application setup
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Managed changes to baseline requirements through effective application of change control processes and managed the overall test process, according to the Agile/ RUP methodology
• Built and managed the overall test process, according to the Agile Scrum methodology
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process’ and revenue streams aimed towards problem solving.
• Responsible for producing process flow diagrams for TO-BE process flows and AS-IS process Flows using Microsoft Visio
• Used MS Visio for Process modelling, Process mapping and Business Process flow diagrams.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions
• Developed manual Functional Testing, Regression Testing, Data Driven Testing, Usability Testing, and Verifying Specific content through using Checkpoints
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the system requirements.
• Assisted in presenting reports and analysis to help guide the management.

Confidential

Business Analyist

Responsibilities:

• Created project plans, taking into consideration projects’ mission, process flow, timelines, requirements and documented the using Requisite Pr
• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Created Use Cases, Work Flows, and Screen Shots for the Application.
• Developed Domains, and Analyzed object models, including business and solution views.
• Developed the business and functional requirements specification, describing and prioritizing the requirements.
• Created UML diagrams like Use Cases, Activity Diagrams, State Chart Diagrams, and Sequence Diagrams using Rational Rose
• Identified and documented issues, risk and Gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle Database
• Involved in gathering requirements for Mapping Sources and Targets, Populating the Data Warehouse, extracts and loads, monitoring the Timing of loads, validating the loaded data.
• Data extraction and Data conversion using ETL tools from application front-end with Oracle databases and data warehouse.
• Created data flow models, data quality analysis and cost/benefit analysis.
• Created and managed the change request process and analyzed the impact of the change request on the application with regards to Project Plan, Project Scope and Project Schedule.

Environment: Java, JSP, HTML, Oracle, UNIX, Requisite Pro, Rational Rose and Windows NT, 2000