SUMMARY

• Highly motivated and Assertive Professional with 7 years of experience in Business Analysis / Business System analysis.
• Experience in Retail, telecom, banking, insurance, Foreign exchange and finance industries.
• Involved in System Analysis and GAP Analysis.
• Expertise in Business Process Modeling, Process Improvement, User Interface Designing (GUI), Feasibility Analysis, Gathering - Elicitation & Management of requirements, GAP Analysis, Design & Development of Business Applications & Project Management Skills.
• Well versed with all phases of SDLC, and has full understanding of Waterfall, Spiral, Rational Unified Process, and Agile/Scrum Methodologies.
• Coordination with PM for any Project Management activities like creation, updates to project plans, resource planning etc.
• Experience in interacting with stakeholders, understanding user requirements and articulating them into User Requirements Specifications (Use Cases).
• Expert in understanding AS-IS business Process of any Industry, and visualizing TO-BE state of solution space.
• Excellent Business analysis skills and creating business requirements document, Use Case Specifications, Business Requirement Document (BRD), Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS) and Workflows.
• Extensive experience in gathering user requirements and designing process for Data warehouse, Business Analytics, and integration with various modules of PeopleSoft ERP application Experience in creating Use Case Diagrams, Data Flow Diagrams, ER Diagrams, object diagrams, sequence diagrams, activity diagrams, swim lane, and collaboration diagrams using tools like MS Visio.
• Excellent skills in facilitating business requirement sessions with cross functional Business units to determine and ascertain project goals, in scope/out of scope functionality and organizational value addition.
• Interacted regularly with the cross functional project teams and the higher management to meet the deadlines of Project milestones.
• Proficient in reviewing and executing Test Procedures, Test plans, test result validation, performing functional, usability, stress testing and ensuring that the software meets the project requirements.
• Well versed in Business proposal Risk Assessment. Highly effective management and organizational skills with ability to prioritize.
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment.
• Effectively coordinated with the Onsite, Offsite and Onshore teams during my projects

TECHNICAL SKILLS

Modeling Languages: UML

Databases: Oracle, MS SQL server

Operating Systems: Windows 2000/XP/Vista, Windows 2000/2003 Servers, Linux.

Microsoft Tools: MS-Word, Excel, PowerPoint, Outlook, MS project 2007, MS Visio.

Other Softwares & Tools: Rational Requisite Pro, Quality Centre, QTP, SharePoint, Test Director

Processes & Technologies: SDLC (Waterfall, Agile, RUP), Business Process Improvement, Six Sigma, Object oriented Analysis & Design.

Project Management Skills: Scope identification, WBS, Project Estimates, Value Analysis, Risk Analysis, and Project Management Plan.

PROFESSIONAL EXPERIENCE

Confidential, Bentonville, AK

Sr. Business Analyst

Responsibilities:

• Involved in study of Historic data, understanding and collecting the requirements desired by the client. Brainstorming with the team to extrapolate the requirements that are not stated. One of the main responsibilities was to understand and analyze the requirements and write down the documentation accordingly. Also had a responsibility to break down the requirements and take it to the developers so that it could be implemented in the product.
• Partnered with the Subject Matter Experts (SMEs), Project Manager Office (PMO), Developers, and the end-users in JAD sessions to identify, evaluate and develop systems and procedures that are cost effective and meet user requirements.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created. Created use cases, activity diagrams and process diagrams using Microsoft Visio.
• Came up with requirements prioritization: Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based on an intensive analysis of both, product, and process requirements. Involved in writing specifications, use cases and scenarios.
• Performed manual testing by evaluating detail design, requirement documents
• Worked extensively with users in formulating reporting requirements, specifications, designing and creating reports.
• Utilized existing internal processes and improved those same processes for software problem identification, escalation, resolution and facilitated project team meetings. Continually reviewed and revised project processes to ensure accurate and timely results. Led JAD sessions with end user community ensuring that the software addressed all business needs.
• Thorough knowledge in Requirement analysis, Planning, Scheduling & Tracking projects, Identifying & Managing risks, Resource analysis, Cost analysis, Post project analysis & coordination among cross-functional teams & follow-up with clients for settlement of project based issues.
• Ensure that business rules are clearly defined through workflow diagrams, business needs are documented and limitations or risks are understood under the Rational Unified Process (RUP) methodology.
• Analyze the available data and make sure that it conforms to the business rules.

Environment: Ms Project, Ms Access, Ms Visio, Ms Word, Ms Excel, XML, UML, Windows XP, Ms PowerPoint, Visual Basic, Oracle, Rational Requisite Pro

Confidential, NYC

Sr. Business Analyst

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Assisted the project managers with the development of project management plans including scope identification, WBS, change control, risk analysis & project estimates.
• Worked extensively with SMEs & other stakeholders in understanding and documenting their requirements pertaining to the Financial Advisory processes through brainstorming & interview sessions.
• Conducted JAD (Joint application development) sessions with business users and development teams to gather Business, Application & Quality requirements.
• Involved in documentation during various phases of development life cycle including Project charter, BRD, user training & Actor catalogue.
• Created requirement documentations, wireframes, UML diagrams, Use cases based on system requirements in easy to understand format for Development, QA and business teams.
• Conducted GAP analysis around the identification of business rules, Risks involved, business and system process flows, user administration, requirements, product customization and assumptions.
• Created, modified, maintained using SQL server database.
• Assisted the testing team in developing the test plan, test conditions, and test cases based on business requirements and technical specifications.
• Performed UAT on business requirements, technical specifications and product knowledge.

Environment: UML, Use Case Analysis, MS Word, MS Power Point, MS Excel, MS SQL server, Windows XP/2000/2003/Vista, MS Outlook, MS Visio, MS Project, Quality Centre.

Confidential, Berkeley Heights, NJ

Business Analyst

Responsibilities:

• Work with all stakeholders and contributors to identify, prioritize and coordinate continuous process improvement activities.
• Develop and maintain the Project Schedules, including Deliverables, Milestones and Resource Assignments
• Provides regular status updates, recommends strategic and tactical direction and investments, and escalates unresolved issues to senior Procurement personnel.
• Created business cases, strategies, communication plan, tracking & reporting variables
• Project life cycle management utilizing PMBOK Methodology and concepts
• Led in implementing/applying standard processes for scope/change management, risk management, issue management, quality assurance and project communications
• Coordinated action plan, meetings and analysis regarding topics, often including key business stakeholders and senior management
• Ensured project close effectively through production turnover, documentation of learning and provision of feedback on project resource performance
• Coordinate Risk Management (establish monthly risk management reviews, record risks and mitigation strategies, ensure risk management strategies are implemented )
• Involved in project budgeting, project resource planning, project scheduling, risk analysis and management.
• Actively participated in task planning, project status reporting, progress meeting coordination, project documentation
• Worked extensively on click stream analysis, on site search, development of repeat customer business, site performance-general stats (i.e. visitor info, sales, etc.), customer funnel analysis, category and merchandise performance (top/bottom categories, products, brands, etc.)
• Assessed the status of the organization to determine the scope of the application.
• Developed Process flows, Business rules, Page flow and User Guides.
• Created a vision document to explain user demographics, profiles, environments and requirements.
• Created a Business Glossary that defined the terms used during modeling.
• Designed business models that served to identify requirements and communicate information between teams.
• Defined business use cases and activity diagrams to represent different workflows and associations.
• Involved in creating Business Flow Diagrams, Data Flow diagrams, UML Activity diagrams, Sequence diagrams, and USE cases diagrams using MS VISIO.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Utilized RUP to configure and develop process, standards, and procedures.
• Created documentation for training and Help Desk teams.
• Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity.
• Created reports for business analysis purposes using Crystal Reports and Microsoft Excel

Confidential, Dallas TX

Business Analyst

Responsibilities:

• Work with all stakeholders and contributors to identify, prioritize & coordinate continuous process improvement activities.
• Develop and maintain the Project Schedules, including Deliverables, Milestones and Resource Assignments
• Provides regular status updates, recommends strategic and tactical direction and investments, and escalates unresolved issues to senior Procurement personnel.
• Created business cases, strategies, communication plan, tracking & reporting variables
• Project life cycle management utilizing PMBOK Methodology and concepts
• Led in implementing/applying standard processes for scope/change management, risk management, issue management, quality assurance and project communications
• Coordinated action plan, meetings and analysis regarding topics, often including key business stakeholders and senior management
• Ensured project close effectively through production turnover, documentation of learning and provision of feedback on project resource performance
• Coordinate Risk Management (establish monthly risk management reviews, record risks and mitigation strategies, ensure risk management strategies are implemented )
• Involved in project budgeting, project resource planning, project scheduling, risk analysis and management.
• Actively participated in task planning, project status reporting, progress meeting coordination, project documentation
• Worked extensively on click stream analysis, on site search, development of repeat customer business, site performance-general stats (i.e. visitor info, sales, etc), customer funnel analysis, category and merchandise performance (top/bottom categories, products, brands, etc.)
• Assessed the status of the organization to determine the scope of the application.
• Developed Process flows, Business rules, Page flow and User Guides.
• Created a vision document to explain user demographics, profiles, environments and requirements.
• Created a Business Glossary that defined the terms used during modeling.
• Designed business models that served to identify requirements and communicate information between teams.
• Defined business use cases and activity diagrams to represent different workflows and associations.
• Involved in creating Business Flow Diagrams, Dataflow diagrams, UML Activity diagrams, Sequence diagrams, and USE cases diagrams using MS VISIO.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Utilized RUP to configure and develop process, standards, and procedures.
• Created documentation for training and Help Desk teams.
• Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity.
• Created reports for business analysis purposes using Crystal Reports and Microsoft Excel.

Confidential, Richardson, Texas

Business Analyst

Responsibilities:

• Assisted Project manager in identifying and documenting Project feasibility, estimations, Agile WBS & Iteration modeling.
• Gathered all the business requirements and converted them into behavioral & non behavioral requirements with critical items verified by SME's & other stakeholders.
• Elicited Requirements from end users/stakeholders for new online requisitioning system via interviews, JAD sessions and by developing user stories.
• Identified the Business Rules, Change cases, GUI requirements for the new system during meetings and work sessions.
• Involved in designing the wireframes for the new system, created Use Case diagrams and using Microsoft Visio.
• Involved with SQL Server stored procedures, on web based applications.
• Participated in Sprint planning, daily scrum and backlog grooming meetings to ensure the project is on schedule, to estimate existing backlogs and to refine the acceptance criteria for user stories.
• Worked closely with development team, Scrum master, Product owner and other stakeholders continuously to maintain effective communication and coordination.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories.

Environment: Agile, MS SQL Server, Visio, MS Word, MS PowerPoint, MS Excel, MS Project, SharePoint, Microsoft office Suite, Quality Centre.