SUMMARY

• Over 8+ yrs of comprehensive experience as a Business Analyst in Requirements gathering and Business Processes management with a strong knowledge of System Development Life Cycle (SDLC) using Waterfall, Rational Unified Process (RUP) and Agile methodologies
• Highly experienced in retail and finance and telecom domains
• Strong qualifications in Business Process Improvement (BPI), Project Management, Object Oriented Analysis - design and modeling (OOAD)
• Sound understanding of Object Oriented Analysis (OOAD) and proficient in documenting As-Is and To-Be Business Processes
• Ability to convert a business concept into an automated system
• Excellent skills in performing GAP analysis, Risk Analysis and SWOT analysis
• Experienced Joint Application Design (JAD) facilitator, Walkthroughs and meetings coordinator/moderator with excellent interpersonal and conflict resolution skills
• Proficient in Tools like Rational Requisite Pro, MS Visio, Enterprise Architect and Testing tools like Win Runner and Test Director, also bug tracking tools like RMTrack
• Excellent in preparing Business Requirements Documents(BRDs), Use Cases and Test Cases
• Adept in Unified Modeling Language (UML) and creating Activity, Sequence, Use Case, Workflows and Data Flow diagrams
• Sound knowledge and experience in Data-Warehousing and Database Mapping. Structure, Store and transport data using XML
• Experienced in preparing and documenting the User Acceptance Test (UAT) plan. Expert in facilitating and defining entire Testing Life Cycle
• Articulate communicator equipped with strong work ethics, investigative and interpersonal skills with the ability to evaluate, analyze alternatives and influence and guide business decisions
• Ability to interact with customers, self motivated with good communications skills and capable of handling multiple tasks
• Quickly able to master new concepts and applications within a timeframe and capable of rising to the occasion

TECHNICAL SKILLS

Operating System: MS Windows

Office Suit: MS Office (Word, Excel, PowerPoint, Visio, Project, Access, Outlook, Visio)

Languages: C, C++, Python

Web Application Platform: MS SharePoint, Business Objects

Requirements Management Tool: Rational Requisite Pro

Operational Tool: Rational Rose, Rational Clear Case, Powerdesigner

Testing Tools: Quicktest Pro, Win Runner, Quality Center, Test Director, Load Runner

Issue Tracking Tools: JIRA

Database Management: MS SQL Server, MS Access

Methodologies: RUP, Agile, Waterfall

PROFESSIONAL EXPERIENCE

Confidential, NJ

Sr. Business Analyst

Responsibilities:

• Reviewed and gathered requirements from the Subject Matter Experts (SMEs) and Stakeholders using various elicitation techniques and produced Scope Management Documents, Business Requirements Document (BRD), Functional Requirement Document (FRD).
• Created various artifacts such as Use Cases, Prototypes, Business Flows and Work Flow diagrams for effective plans.
• Gathered user and Business requirements through interviews, brainstorming sessions and document analysis
• Experienced in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship
• Effectively created Data Dictionaries, XML mapping spreadsheets for interface requirements based on design solution
• Followed RUP and worked as a team lead to analyze and design the workflow for present and future settlements
• Used MS Office and RM Track for loading and managing the business, data and system requirements
• Performed in-depth GAP Analysis on the requirements, identified the gaps and documented the GAP Analysis report
• Managed changes in requirements using a Change Control process.
• Documented and analyzed defects using RM Track.
• Responsible for analyzing project goals, breaking down what needs to be created and attempting to engage users so that definite requirements can be defined.
• Wrote detailed requirements for System Enhancement and making high-level flow charts.
• Provided User-Centered Design support to project teams
• Experienced in creating and refining screen prototypes.
• Analyzed system requirements and developed Test Plan and Test Cases for testing the functionality and security.
• Participated in User Acceptance Testing (UATs) and Used Test Director for defect tracking and reporting the defects.
• Participated in walkthroughs and team meetings to discuss the issues arising out in testing.

Environment: MS Office, MS Visio, Lotus Notes, PL SQL

Confidential

Data Systems

Responsibilities:

• Gathered and documented business requirements for existing and future business systems.
• Collected requirements for TDS billing enhancements and performed source to target data mapping for TDS billing ODS
• Served as a liaison between business staff and technical staff to articulate needs, issues and concerns.
• Delivered business requirements, high level and detailed technical specifications. Also lead the development and business teams through design, testing and implementation phases.
• Performed testing on a data warehouse platform, including data integrity and data validation.
• Assisted with writing of Test Plan for the Financial Data Mart implementation effort.
• Performed report validation writing SQL queries using TOAD on an Oracle database.
• Ensured that project requirements are properly tracked and documented.
• Used MS-Visio for flow-charting, process model and architectural design of the application.
• Used MS-Project for status reporting and planning.
• Implemented RUP, designed visual models to draft business requirements by using Use Cases.
• Managed all the changes and change requests in the projects by using Rational Clearcase
• Worked with SQL queries using MS Access for data manipulations.
• Extensively used SQL to query the database and created ad hoc reports and validated data
• Developed Testplans and Testcases. Conducted UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Worked with QA team with the aid of ClearQuest for the bug tracking.
• Monitored test scripts developed by QA team to check the integrity of the test plans.

Environment: MS Office, MS Visio, MS Project, RUP, UML, SQL

Confidential, Richmond VA

Responsibilities:

• Requirement gathering and documentation of critical business processes. Wrote Use Cases, functional specifications and business rules.
• Led & conducted JAD sessions and interacted with data SMEs to maintain data integrity.
• Designed Use Case diagrams, activity diagrams and process flow diagrams to analyze the system.
• Identified all the business requirements of the management and ensured that all these requirements are traced to the Use Cases identified.
• Assisted the Project Manager in conducting GAP analysis and SWOT analysis.
• Followed Agile method and documented business workflows textually as well as in UML diagrams (Activity diagram, sequence diagram, State diagrams)
• Interacted with designers and software developers to understand application functionality, navigational flow
• Analyzed data and created class diagrams and ER diagrams following the SDLC methodology.
• Followed RUP methodology and guided the team in Use Cases, analysis, general design and design patterns
• Widely involved in data Modeling, Data Analysis, Requirement Analysis, Business Modeling and Data mapping
• Helped in installing and maintaining all database server operating systems, SQL Server, security patches and critical updates.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Involved in improving the quality and accessibility of corporate data by centralizing the information and relating the metadata from desperate sources.
• Designed Requirements Traceability Matrix & MS Excel.
• Prepared project reports for management and assisted project managers in the development of weekly and monthly status reports.
• Authorized detailed test reports to communicate results.
• Interacted with the end users to make sure that the usability standard is maintained.
• Actively involved in addressing issues and discussions related to testing in weekly review meeting.

Environment: Windows, Rational Rose, Rational Requisite Pro, Rational Clear Quest, UML 2.0, MS Visio 2007, HTML,MS Project 2007, Documentum 6.0, MS Office Suite 2007, Test Director 8, SQL Server 2008.

Confidential

Business Analyst

Responsibilities:

• Assisted in the development of an integrated repository of current and historical data, encompassing all operational and research areas.
• Based on the central repository built a user group specific data mart
• Assisted with user testing of systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Using knowledgeof application features and functions to assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Conducted interviews at both in-house and client locations, gathering and analyzing requirements. Participated in manual testing along with the QA team.

Environment:Windows, Crystal Reports, MS Visio, WinRunner, Test Director.