SUMMARY

• 10+ years of exp, Sr. Business Analyst proficient in all phases of requirement management, including gathering, analyzing, detailing and tracking requirements.
• Excellent background with 2yrs experience in Corporate and Investment banking industry, 2yrs experience in Service Industry and 7yrs in GIS project management in Aviation Industry
• Experience in Unified Modeling Language and Rational Unified Process
• Strong understanding of various SDLC methodologies such as RUP, Waterfall and Agile with hands on experience in all of the methodologies.
• Performed requirement walkthroughs with the development and QA teams to develop testing strategies and test plans such that test cases reflect user needs
• Involved in all aspects of testing such as developing Test plan, Test scenarios, Test cases & scripts, Test Execution, Analyzing Test results and preparing result report
• Strong project management and leadership skills with proven accomplishment in leading projects in support of business goals and objectives
• Strong background in entire project management lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out
• Experienced in leading cross functional teams and delivering projects on - time, within budget, and with customer satisfaction
• Excellent interpersonal and communication skills, both written and oral with the ability to communicate effectively with users, management and technical staff

TECHNICAL SKILLS

Operating Systems: Windows 2008/98/95/NT, Unix

Languages: .Net, Java, C, C++, UML

Databases: SQL SERVER 2000/2005/2008 , T-SQL, PL/SQL, Oracle 9i

GUI: VB Script, Java Script, HTML, XML

Application Servers: Web logic, IBM WebSphere

Web Related: ASP.Net, IIS, SharePoint

IDE: Eclipse for Java, Microsoft Visual Studio for .Net

Development Tools: MS-Project 2007/2010, Rational Rose, Rational Clear Case

EAI tools: Data Junction, MQSI

Version Control Tools: Visual Source Safe, SubVersion

Methodology: Water Fall, RUP, Agile

PROFESSIONAL EXPERIENCE

Confidential, New York NY

Sr. Business Analyst

Environment: MS VISIO, MS Project 2010, JIRA, Quality Center, SQL SERVER 2005/2008, PL/SQL, UML, RUP, and Crystal Reports 2008

Responsibilities:

• Managed application development projects which included SDLC methodologies, requirements gathering, data analysis, and QA processes
• Handled projects scope, schedule, cost, risk and quality to meet user satisfaction
• Performed various interrelated project processes using Microsoft Project and Visio 2003
• Organized kick-off and other weekly meetings and resolved risks and issues
• Communicated issues to stakeholders and committees and ensured timely fixes for all issues
• Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new application
• Participated in Change control meetings recommending appropriate action after analysis of changing requirements.
• Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.
• Provided project manager with regular status updates assisting the overall project management initiative.
• Involved in creating targeted questionnaires and interviews for SME’s, clients and business users to gather requirements
• Worked with business users to define product feature requests, business requirement specifications, and change requests; documented requirements and transformed them into functional and technical requirement specifications; modeled business process flows using UML, activity and sequence diagrams.
• Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues.
• Managing schedules while working with multiple teams.
• Documenting artifacts including, but not limited to, Functional Specifications, and the Use Case Specifications.
• Articulated business requirements from user interviews, and workshops and then converted requirements into technical specifications for developers.
• Working with other team members in reviewing requirements via the use of Use Case Diagrams and Activity Diagrams.
• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements
• Conducted Daily Defect status and Progress meeting reports with QA team; carried out defect tracking using Clear Quest for identifying and documenting all issues, functionality gaps and new functionality needs.
• Involved in monitoring process flows and created Business Process Verification Plans, conducted and wrote user test check list manual for UAT Phase.

Confidential

System Analyst

Environment: SQL SERVER 2000/2005, UML, VB Script, Hansen software, BCOS (Beyond Compliance Operating System) GIS Geomedia/GIMS, SnagIt, Visio, and MS Project 2007

Responsibilities:

• Worked with internal and external clients to gather and analyze the business requirements for client implementations, migration, maintenance and enhancements.
• Created detailed functional and technical design specification documents to be used by clients and development teams for project approval and development purposes respectively
• Designed and developed databases for BCOS system and Wastewater management system in coordination with Information services section
• Involved in developing web pages, and uploading in IIS server for an intranet web site
• Analyzed, identified and implemented user roles and assigned relative web pages access privileges
• Developed and executed test plans for the intranet website
• Created user documents and trained managers in using the system, and generating the reports

Confidential

Performance Reporting Analyst

Environment: SQL SERVER 2000, Seagate Crystal Reports, SSRS Reports, SSIS Packages, MS Project 2007

Responsibilities:

• Handled complex Project implementation requiring quick judgment and independent inputs to solve business problems.
• Developed high performance queries against legacy systems to analyze data
• Prepared timely reports using SQL Views and data analysis tools for key performance metrics to support Canada Homes Services operational teams
• Technical writing, documentation and Metadata creation of client information databases
• Performed business process improvement projects as required in the team
• Involved in the implementation of SSIS packages and SSRS reports
• Participated in improving the existing reporting process
• Collaborated with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

Confidential

GIS Project Manager

Environment: ESRI ArcGIS 9.1 products, SQL SERVER 2000, Oracle 8i, PL/SQL, Geodatabases, UML, RUP, CAFM software and systems, and ERP system.

Responsibilities:

• Managed program delivery including management of external consultants, vendors, project managers to ensure successful delivery of assigned projects and programs that meet client objectives, budget and schedule parameters
• Provided strategic leadership, proactively managed project priorities and issues, and resolved team conflicts
• Effectively communicated project information to client, stakeholders, steering committees and project team members including: status reporting, meeting minutes/actions, changes requests, risk reports, issue logs, schedule and executive presentations
• Extensively used MS project to manage projects within the constraints of scope, quality, time, and cost to deliver specified business requirements
• Participated in requirements gathering, documentation, testing, and product implementation of new and existing database programming
• Implemented client needs into practical, state-of-the-art, GIS technology-driven solutions using Esri’s enterprise GIS technology
• Worked with clients to prepare multi-year GIS implementation and migration strategies
• Clearly communicated business efforts among project teams during all phases of solution development
• Created and managed the scope, cost, schedule, and contractual deliverables through the application of planning, tracking, quality assurance, change control, and risk management
• Managed project development from beginning to end, defining scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Developed project success criteria and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Identified and managed project dependencies, critical path, and risks
• Tracked project milestones and deliverables and ensure the quality of those deliverables
• Developed and delivered progress reports, proposals, requirements documentation, and presentations