SUMMARY

• Over 10 years of experience in core Business Analysis positions and associated roles including Senior Business Analyst, Business Systems Analyst, IT Testing, End User Testing Coordinator and Trainer.
• Proficiency in Waterfall project methodology as well as Agile Framework.
• Experienced in Oracle ERP - OM, Salesforce.com, Oracle-On-Demand, Business Objects, Web Intelligence, Facets, Care Radius and Microsoft Office Suite.
• Exceptional communication, interpersonal and presentation skills through the use of various communication methods that are determined by the level complexity and the audience.
• Strong organizational capabilities facilitating operational effectiveness.
• Motivated, diligent and enthusiastic professional focused on delivering results.Bilingual, bicultural, dual national French/American with extensive International experience while living in the United States, France and Germany.

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, New York

Senior Business Analyst

Responsibilities:

• Short term contract; brought on board to complete requirements gathering on a project that had fallen behind schedule.

Confidential, Rochester, New York

Senior Business Analyst/Quality Assurance Analyst

Responsibilities:

• Developer responsibilities as part of the Scrum Team dedicated to the Medical Affairs - RX - Network Management line of business.
• Facilitation of Scrum Team Sprint Planning sessions included but not limited to the creation of relevant workflow diagrams, designing test strategies, executing test plans, arranging for and collaborating on client demonstrations.
• Participation and engagement in other Scrum activities including Backlog Grooming, Sprint Planning, Sprint Review and Retrospective sessions in support of the team and overall objectives of the business.
• Other roles within MVP include:
• Facilitation of business requirements gathering session in collaboration with the business sponsors, subject matter experts, process engineers for various regulatory projects such as the Health Benefits Exchange, as well as Integration projects.
• Business Systems Analyst where the main deliverables were related to data mapping and documentation of technical requirements.

Confidential, Rochester, New York

Senior Business Analyst

Responsibilities:

• Critical member of the project team responsible for documenting all workflow and business processes. Includes updating existing documentation and creating process cards that did not previously exist.
• Instrumental in working with the team to redefine the roles and responsibilities associated with various project team members to ensure consistency within the division and alignment with objectives for Confidential staffing plans.

Confidential, Rochester, New York

Senior Business Information Analyst

Responsibilities:

• Analysis, development and testing of functional business requirements for Oracle ERP-Order Management, Business Objects/Web Intelligence and Salesforce.com.
• Core member of the implementation team for business optimization projects and reporting tools that improved efficiency, reduced expenses, labor costs, and maximized profits by automating outdated manual processes.
• Instrumental in supporting the organization with various reporting requirements with a specific focus on Sales & Marketing and Operational Reporting.
• Single point of contact for EMEA Partners including but not limited to product specifications, responses to RFPs, sales demonstrations.
• Responsible for sale of Burroughs consumables products.
• Requirement to perform above duties in French for our Partners located in France.

Confidential, Rochester, New York

Application & Architecture Analyst

Responsibilities:

• Participated in the analysis, development and testing of functional system and report requirements for legacy order entry application, Oracle ERP, and Business Objects.
• Lead Report Analyst responsible for migrating all reports from legacy system to Business Objects.
• Provide operations support, user support and training on a variety of applications.
• Senior Public Sector Sales Consultant 6
• Provided pre-sales support to Confidential Account Executives.
• Responded to RFPs for Lifeline, a Computer Aided Dispatch system developed by Confidential .
• Ensured client satisfaction to maintain Confidential Quality Standard.

Confidential

International Marketing Coordinator

Responsibilities:

• Coordination all aspects of trade shows for CASE (Computer Aided Software Engineering).
• Responsible for management of data stemming from trade shows including data loads, data cleansing and data integrity within Siebel.
• Close collaboration with Sales Management to coordinate lead generation initiatives.

Confidential

Application Consultant

Responsibilities:

• Conducted pre-sales presentations of PC based ERP packages to CFO’s, CIO’s.
• Responded to RFPs.
• Conducted pre-sales presentations to CFO’s, CIO’s and Subject Matter Experts.

Confidential

Application Consultant

Responsibilities:

• Application Consultant - Order Management (OM) module of SAP package.
• Conducted pre-sales demonstrations of OM module to Fortune 500 companies.
• Trainer of the SAP OM module to prospects and customer base.
• Liaison between French office and development staff based in Walldorf, Germany to communicate French market requirements.

Confidential, New York

Director of Finance

Responsibilities:

• Responsible for AR/AP and GL entries based on French Accounting Rules.
• Liaison with importers and French hotel (Novotel) in New York City.
• Liaison with Finance at Paris headquarters with regard to NA (North America) activity.
• Lead for North America on world-wide implementation of a multi-currency financial application.