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Business Analyst Resume

Atlanta, GA

SUMMARY

  • Over 7+ years of experience in business analysis, requirements gathering in Property and Casualty Insurance and Financial industries and developing Business process modeling.
  • Expertise in all phases of Software Development Life Cycle (SDLC) including requirements gathering and documenting to create BRD and FRD, GUI, interfacing diagrams, design, use case development, deployment and maintenance.
  • Practical understanding of rational unified process (RUP), software development life cycle (SDLC), waterfall, iterative, joint application development (JAD), rapid application development (RAD) and agile methodologies.
  • Experience in using Rational Rose, Requisite Pro, Rational ClearCase, Rational Clear Quest and SoDA.
  • Worked on Object Oriented Analysis and Design (OOAD) in UML with emphasis on use case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams for a variety of application functionality designs using Rational Rose and MS Visio.
  • Involved in generating business requirements, functional specifications, detailed design specifications, use cases and UML diagrams to communicate the intended system functionality and execution to developers.
  • Experience in networking with individuals at various levels and posses outstanding skills in structuring and facilitating JAD sessions.
  • Involved in documenting test cases, scripts and resolving User Acceptance Testing (UAT) concerns by coordinating with QA team.
  • Expertise in writing, maintaining, and executing test plans, test cases and test scripts, GUI Screen Design, analyzing bugs and interacting with team members in fixing the errors.
  • Involved in determining project scope and requirements, estimating schedules, Maintaining project documentation and managing workloads using MS Project.
  • Accomplished several projects successfully working in a team as well as individually.
  • Enterprising and self - motivated personality with excellent communication, presentation and interpersonal skills.
  • Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

  • Assisted in writing Vision document from customer perspective, focusing on the essential features of the system, defining the primary goals and ultimate objectives of the project.
  • Gathered detailed Requirements from Business Users and conducted Brainstorming sessions with SMEs.
  • Used Rational Requisite Pro for capturing, organizing and maintaining the Business requirements document (BRD) and their attribute values.
  • Conducted JAD sessions on a bi-weekly base to discuss milestones, challenges and deadlines.
  • Wrote detailed use cases including Business Rules, Supplementary Specification comprising both functional and nonfunctional requirement complementing with artifacts like Glossary. And assigned priorities to critical Use Cases.
  • Defined strategies to automate the whole manual testing process using Mercury tools.
  • Used Document extensively for content management across the corporation.
  • Developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams, and State Diagrams to view the system from different perspectives using Enterprise Architecture 6.1.
  • Conducted several JAD sessions with the technical team, the business team to determine the business and the system impacts.
  • Performed risk analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
  • Acted as the only control point in the team to get the Sign-Offs from the Stakeholders.
  • Conducted Peer and Peek Reviews for getting the approvals and resolving issues.
  • Reviewed Test Plan, Test Cases, Test Scripts and Test Results Summary.
  • Created and Managed Requirement Traceability Matrix (RTM).
  • Assisted the Business Users in the User Acceptance Testing (UAT).
  • Coordinated communications with the offshore team.

Confidential, Seattle, WA

Business System Analyst

Responsibilities:

  • Met with client groups to determine user requirements and goals to create a Business requirement Document.
  • Analyze business requirements and segregated them into high level and low level Use Cases, Activity and Sequence according to UML methodology.
  • Derived Functional Requirement Specifications based on User Requirement Specification. Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
  • Created data dictionary for often used retail and technical terminology for benefit of developers and customers respectively.
  • Wrote clear, concise detailed System Requirements Specification documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance.
  • Created Entity Relation diagrams to represent the relationships existing between design the internal schema of a database
  • Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for in corporation in a phased, iterative manner.
  • Helped QA team to develop an optimized Test Plan and Test Cases to prioritize the test effort towards the most critical aspects of the application.
  • Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
  • Used SQL queries extensively to validate and manipulate the data.
  • Experience in backend testing for integrity of the data using PL/SQL queries.
  • Work with QA team to prepare Test Cases, Plans in MS Excel to conduct Functional and GUI testing on various screens to ensure user acceptance criteria is met.
  • Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.
  • Frequently updated the requirement and defect status as per the current status of the testing project in the Test Director.
  • Project management update and controlling to ensure on time delivery using MS Project.

Confidential, Roanoke, VA

Business Analyst

Responsibilities:

  • Studied and assessed the clients systems and business processes. Addressed all aspects of the claim processing lifecycle, starting from identifying a claim right up to closure.
  • Established a business Analysis methodology around the Rational Unified Process.
  • Researched the various steps in the lifecycle and then constructed the system in such a way that the riskier claims could be easily identified and monitored. Streamlined clerical work processes and mapped to the automated system.
  • Provided management with quick and easy access to all current economics (i.e. construction status, leasing status, etc.) of the collateral pertaining to all the loans in the portfolio.
  • Assisted in building a business analysis process model using Rational Rose and Visio.
  • Performed requirement analysis, went through all the use cases and workflows. Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using UML.
  • Played a key role in the planning, User Acceptance Testing, and implementation of system enhancements and conversions.
  • Worked on Mercury tool Quick Test Professional for functional test and regression test.
  • Prepared Test Scripts based on Functional Requirement and Use Cases.
  • Tracked Defect using Beguile (Bug Tracking Utility tool).
  • Adopt in creating Narrative Use Cases, Use Case diagrams, Sequence Diagrams, Activity Diagrams, Flow Diagrams and other related UML diagrams. Extensive working experience in various Project Management, Modeling, Document handling tools, such as MS Office Suite and Rational Suite.
  • Involved in both Manual test scripts representing various transactions, documenting the load testing process and methodology at various phases of the PLC.
  • Conducted and participated in walkthroughs to discuss certain issues with the development, design team and QA team. Authored User Manuals for End user Support.

Confidential, Providence, RI

Business Analyst

Responsibilities:

  • Gathered Business Requirements through interviews and sessions with end users.
  • Collaborating with project stakeholders throughout all SDLC phases to ensure timely delivery of specified business solutions.
  • Documented and delivered Functional Specification Document to the project team.
  • Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured the critical requirements were not missed
  • Defined the project scope, financial projections and cost/benefit analysis.
  • Used RUP-iterative process to Conduct Data Analysis on the Group Disability Data to find missing data fields in the application and customize them.
  • Conducted JAD sessions to get SME’s input on how to implement the application for Group Disability Claims.
  • Worked as an Interface between the users and the different teams involved in the application development for better understanding of the business and IT processes.
  • Established Incident Reporting and Change Control procedures using Clear Quest.
  • Followed the UML based methods by using MS Visio to create Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams.
  • Analyzed Business Requirements from Black Box testing perspective; reviewed Test Strategy, Traceability Matrices and Test Plans to ensure that test cases reflect user needs for the, functional, performance, usability and security requirement.
  • Coordinated work plan between project manager and client with Microsoft Project, implemented and managed migration process & developer fixes; retested fixes; scheduled and tracked progress for team members of project through completion.

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