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Business Analyst Resume

Norwalk, CT


  • Highly motivated Business Analyst with over 7 years of experience and strong knowledge in data analysis, business intelligence, business analysis, quality analysis and project management
  • Expertise in managing end to end projects from initiation to closure by documenting project objectives, devising and aligning with the project schedules, creating the level of effort and effectively communicating the project status to the stakeholders
  • Retrieved and analyzed data using Data Mining and Data Modeling techniques and prepared commendable presentations
  • Expertise in various BA/BI and project management technologies with business process tools like MS Visio, MS Project, Balsamiq, BizAgi Modeler, Smart Draw, Rational Rose and Advanced Excel - Macros, Pivot tables, Functions
  • Project Management Professional with practical experience on successfully managing end to end projects
  • Scrum experience and thorough knowledge of both Agile and SDLC Waterfall Methodologies. Lead projects that involved transition from traditional Waterfall to Agile methodology
  • Hands on Experience with implementing integration projects of Web, Portal, Enterprise and Web Services in all phases of Software Development Life Cycle (SDLC) - Requirements gathering, Analysis-Design, Development, Testing, Deployment, Operations and Maintenance
  • Proficient in gathering requirements, creating Business Requirements Document (BRD), Functional Requirements Specifications (FRS), Test Plans, Test cases, project status reports, Client presentations and Preliminary Design Reviews (PDR)
  • Proficient with Microsoft Office tools (includes MS Project, MS Visio, MS Access, MS Excel, MS Word, MS PowerPoint and MS SharePoint)
  • Specialized experience of Business Intelligence processes across multiple domains
  • Experience with working in fast paced environments and cross functional teams under minimal supervision by demonstrating superior Leadership, Communication and Problem Solving skills.


Project Management: MS Office Suite, MS Project, CA Clarity, JIRA, Rally, HP ALM, LNDB

Business Modeling Tools: MS Visio, Balsamiq, Rational Rose, Bizagi Modeler SmartDraw

Data Analysis Tools: Advanced Excel - Pivot Tables, Functions, Macros, QlikView

Programming languages: SQL, Java,C, C++, HTML

Methodologies: Agile SCRUM, SDLC Waterfall, UML, Six Sigma, CMM


Confidential, Norwalk, CT

Business Analyst


  • Lead the planning and execution of application integration projects for transforming Organized Labor related Information Systems.
  • Responsible for gaining a good understanding of business needs and accurately representing them in well-documented dashboards, standard reports, scorecards, charts and ad-hoc reports.
  • Developed workbooks to perform year over year, quarter over quarter, type of analysis with interactive views, trends and drill downs.
  • Applied advanced data modeling and data analysis techniques to retrieve and transform detailed source data in data base into reports for executive presentations and demos to the clients
  • Acted as a SME for Change Requests by reviewing, analyzing and creating requirements for existing integrated applications.
  • Created the requirements document by documenting business, system and configuration requirements, assumptions, constraints, risks, acceptance criteria and use case specifications.
  • Developed application integration schedule including development, testing and deployment schedules for production and lower environments.
  • Liaised with development, testing and infrastructure teams by conducting workflow and gap analysis to derive requirements for existing systems enhancements.
  • Created Work Breakdown Structure (WBS), Critical path, Gantt chart, major milestones and deliverables using Microsoft Project.
  • Displayed exceptional communication, business writing and documentation skills. Facilitated and conducted JAD sessions with the technology areas, interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and emails.

Confidential, Baltimore, MD

Business Intelligence Analyst


  • Acted as a liaison between the Business Clients and the SMEs by creating project charter, business, functional and technical requirements and workflow analysis.
  • Transformed complex business requirements in to rich data visualizations using Tableau.
  • Used Tableau to connect and source from multiple data sources such as SQL Server, MS Access, DB2 and files like Excel, flat files, and CSV.
  • Created dashboards using Tableau visualizations likeDual Axis,Bar Graphs, Scatter Plots,Pie-Charts,Heat Maps,Bubble Charts,Tree Maps,Funnel Charts,Box Plots,Waterfall Charts,Pareto Charts, Gantt Charts and Geographic Visualizations.
  • Designed and created Wireframes and workflow diagrams such as the activity, use case and component diagrams using Balsamiq and MS Visio.
  • Hands on Experience in Software Development Lifecycle (SDLC), involved in various phases like Requirements, Analysis-Design, Development and Testing
  • Conducted the AS-IS and TO-BE analysis of the business process using GAP analysis.
  • Worked with the application developers to create test strategy to implement various phases of testing like Performance, Integration, Unit and User acceptance testing.
  • Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place
  • Developed timelines for project delivery, and managed projects and resources to successful completion
  • Used project templates, use case project templates, requirement types and Requirement traceability Matrix to capture the requirements.
  • Implemented Traceability Matrix and Business Requirement Specification Document verified the functionality coverage.

Confidential, Boston, MA

Business Analyst


  • Assisted the project Manager in developing project plan, identify resources and develop process maps, business and technology requirements,
  • Authored the procedures, job aids and training as necessary to develop an automated process in compliance with Federal Bankruptcy Rules and National Mortgage Settlement
  • Develop an automated process for creating, filing and storing post-petition fee notifications as a supplement to the proof of claim.
  • Conducted analysis studies that serve as input to the strategic planning, goal setting, and approach to achieving the goals.
  • Helped the PM in initiating the project, preparing the Business case and planning it.
  • Defined existing business process (BPM-Business Process Modeling) and identified the gap (Gap Analysis) between the existing & improved business process to redefine to process (BPI) and SOPs.
  • Collected requirements (using) Brain storming, Document analysis, Focus Groups, Interface analysis, Interviews, JAD, prototyping, survey, reverse engineering and user task analysis for various reports
  • Explained the solution model, analyze the functional requirements, prepared the Use cases, defined user profiles, defined the supplementary requirements, defined assumptions and prepare the traceability matrix and validate the requirements.
  • Wrote business requirements specification (BRS) and functional requirements specification (FRS) documents as per the business requirements and process flow.
  • Assisted System Architects and Quality Assurance Analysts in creation of various tests by using Quality center.
  • Utilized MS SharePoint as the central repository for requirements management and communication extensively.
  • Assured that all artifacts follow corporate SDLC policies and guidelines.
  • Assisted in deletion of defects and bugs, to meet specific requirements and deadlines for successful execution of the project.

Confidential, Wilmington, DE

Business Analyst


  • Worked in close coordination with Portfolio Architects, Project Managers, Data Architects and BI Report Developers to understand the business process workflows and data relationships in all phases of a Business Intelligence development life cycle
  • Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
  • Worked with stakeholders to obtain deliverable sign-offs. Provided functional direction to other systems analysts and used the meta-data definition and workflow needs and how these functions map to business processes.
  • Was responsible for verifying whether any project requires a review in order to comply with the SDLC standards.
  • Update the required information in clarity (PM management tool) and Lotus Notes data base and constantly reviewed it for the project team purposes.
  • Created business reports by joining multiple tables from multiples database using complex SQL queries Extensively used MS Project 2007 and applied concepts of work breakdown structure, resource allocation, risk management, network flows, and cost and schedule variance acts.
  • Gathered requirements for implementation of enterprise tool; assist in prototype development, form modeling and consolidation of licensing requirements
  • Prepared MS Visio process flow diagrams to document existing processes and support proposals for future process improvements.
  • Implemented Traceability Matrix and Business Requirement Specification Document and verified the functionality coverage.
  • Facilitated project meetings including scheduling, recording and distributing minutes, and following up on action items

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