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Business Analyst Resume

Branchville, NJ


  • 6+ years of experience as a Business Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modelling, Data Analysis, Data Mapping and Business Analysis
  • Functional and Technical experience inWorkday Confidentialin Analysis, Design, Implementation, Production Support, Administration and Security Services.
  • Insurance experience includes Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance for Commercial Property Casualty, Group and Life Insurance Systems
  • Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Data Mapping Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk management
  • Expert in commercial Property and Casualty and Personal Lines Insurance experience with national carriers.
  • Proficiency with Rational Enterprise Suite (RequisitePro, Rational Rose, ClearCase, ClearQuest) in support of the RUP methodology.
  • Workday integrations with EIB, inbound/outbound integrations using Core Connector, Workday studio.
  • Proficient in building HRMS modules like Talent, Time Tracking, Benefits, Compensation and Payroll in Workday.
  • WorkdayConfidential Reporting - Report Writer, creating Workday Calculated fields, Custom and Advanced reports.
  • Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.


Languages and Tools: UML, Rational Rose, RequisitePro, Rational SoDA, Rational Clear Case, Rational Clear Quest, Mercury Test Director, MS Project, MS Visio, MS Office Suite, Bloomberg,VBA for Excel, SQL, PL/SQL, Java, J2EE, C#, VB.NET, C++/CLI, Adobe Acrobat, PhotoShop, AutoCAD, 3D MAX

Databases: Oracle 8i/9i, MS SQL Server, MS Access

Environment: Windows 9x/NT/2000/XP, UNIX (Sun Solaris, AIX, HP-UX), Linux, Mainframe


Confidential, Branchville, NJ

Business Analyst


  • Analysed the business rules for Auto claim assignments throughout the US, so as to have balanced workload for all the claims reps.
  • Take a lead role in analyzing, configuring, testing and implementing the technical aspects of Workday JPA (Job Profile Alignment) project.
  • Implementation of Core Confidential, on boarding, Recruiting, Talent, Advanced Compensation, Benefits and Career Development modules of Workday.
  • Provided design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.
  • Created Supervisory Organizations, Cost Canters, Cost Centre Hierarchies, and location hierarchies' maintenance, and modification of Workday Business Processes and definitions.
  • Worked as a Personal line of Property and Casualty Expert for interface to Insurer Business Partner on all facets of system design.
  • Facilitating priority meetings with stakeholders to help business understand the impact of the JIRA in prioritizing them
  • Continuous communication with the team to track requirements on rally and discuss to fix defects with JIRA tools, and corrected lesson learnt from each sprint.
  • Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
  • Designed and configured Workday compensation packages including salary, bonus, allowance, commission, and merit plans to accommodate JPA.
  • Lead the development and implementation team in designing a CRM solution spanning across multiple divisions of the organization including Sales, Underwriting, Product Management, Enrolment, Compliance and Fulfilment.
  • Participate in local and regional Workday module review session, requirement gathering session, facilitate requirements meetings, development walk through, and user acceptance testing sessions with the client
  • Responsible for laying out customer facing processes by benchmarking with other Banks and laying out through CRM (Customer Relationship Management Module)
  • Experience in understanding Stored Procedures, Stored Functions, Database Triggers, and Packages using PL/SQL.

Confidential, Nashville, TN

Business Analyst


  • Played key role in System Development Life Cycle Process consisting of Design and Gap Analysis, Business Requirements, Systems Requirements, Test Criteria, and Implementation to have the outputs of project dealt with the automation of correspondence directed to Insurance policy owners.
  • Correspondence included solicitation letters, financial transaction confirmations, and quarterly and annual policy statements.
  • Project was mostly worked onAgile Methodologyand a lot ofUses-Caseshad to be defined to meet the needs of the client.
  • Utilize the guidelines and artefacts of the Agile Methodology to develop a detailed implementation process Guidewire PolicyCenter Integration during different iterations and phases in Software Development Life Cycle (SDLC).
  • Provide data workflow, including legacy system profiling, mapping of data, documentation of business rule validations, and reconciliation of historical Policy data for an enterprise integration of Guidewire PolicyCenter.
  • Worked as Test Automation Architect on the GuideWire Core BillingCenter & ClaimCenter for Both Commercial Lines and Personal Lines.
  • Worked with Guidewire developers and prod support team to understand various functionalities in Guidewire Policy and Billing Centre.
  • Assist team in implementation of Workday. Work with consulting partners on the conversion tasks, Integration tasks, security tasks, and reporting tasks.
  • Reported errors and defects viaJIRA tooland kept an eye on its status to retest to determine final status of defects and errors.
  • Involve in analyzing defects that have been reported in the JIRA and sending them over to the developers for a fix.
  • Configured Workday system to meet client requirements. Also developed test scripts for other outside systems that interface with Workday.
  • Participate in Workday Report build activity for estimated 100 reports and related divisions including staffing, events, compensation, and payroll reports.
  • Involved in implementation of Workday core HR, base benefits, payroll and absence management and configured in Workday tenant.
  • Involved in full cycle of Workday Implementation at Confidential - from the discovery phase to Project planning, Designing, Developing and Implementing interfaces (Workday Confidential, Recruitment, Payroll, Compensation, Time Tracking, Benefits) with other internal and external systems.

Confidential, Woodland Hills, CA

Business Analyst


  • Guidewire Claim Centre is the project which was undertaken to upgrade the current Claim System to track its claim for both their owned Policy holders and third party applications.
  • Involved in creating data models for the data warehouse and specify data mapping documents from specific data sources.
  • Proposed and prepared a template for storing e-mails exchanged by the Product Analysts, Underwriters, and Business Analysts for easy reference and retrieval of information in preparing requirements document.
  • Monitored claims operations metrics to ensure the operational effectiveness of the captive insured's business units and stakeholder medical malpractice claims operations.
  • Assigned tasks among development team, monitored and tracked progress of project following Agile methodology
  • Maintained Gitlab repositories, JIRA bug tracking system. Created custom JIRA workflows.
  • Developed tactical and strategic metric reports to measure and track trends to make timely appropriate recommendations to support corporate initiatives and enhance results.
  • Managed/coordinated key claims operations projects including creating and maintaining project plans and schedules from concept to final implementation.
  • Responsible for the development of a Data Warehouse for personal lines property and casualty insurance.
  • Developed Data Flow Diagrams and Data mapping agreement, illustrating the flow of data from the front end Guidewire Claim Center into the Application database Tables.
  • Preparing and updating functional requirement specification document for Guidewire Claim Center configuration on the out of box functionality.
  • Worked on Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
  • Developed comprehensive system test scenarios and test scripts. Responsible for performing back-end analysis and testing using SQL queries

Confidential, Washington, DC

Business Analyst


  • Utilized the guidelines and artefacts of the Rational Unified Process (RUP) to develop a detailed Implementation of Rational Unified Process effort for Guidewire Claim Centre Integration in different iterations and phases of the Software Development Life Cycle (SDLC).
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Visio and Project Management Software), and Atlassian (JIRA, and Confluence)
  • Implemented integration with Claim Centre to retrieve Policy Period payload and account invoice payloads from Billing Centre to send Withdraw notices and Cancellation notices.
  • Experience in testing applications for Commercial Lines Insurance Other Liability, Commercial Automobile, General Liability and Commercial Property.
  • Effectively interacted with key stakeholders and business users to understand and analyse the business needs and data to model the target business processes.
  • Utilized the guidelines and artefacts of the Agile Methodology to develop a detailed implementation process Guidewire claim Centre Integration during different iterations and phases in Software Development Life Cycle (SDLC)
  • Involved in preparing Test Plans based on User Requirements Document (URD) and prepared the Test Cases using Test Director/Quality Centre.
  • Performed GAP Analysis to analyse the current system and worked with internal users to help define system requirements.
  • Interacted with Guidewire Development team on synchronizing the screens based on customizations.
  • IT professionals working within, or about to enter, an Agile service design environment and requiring a detailed understanding of the concepts involved in interfacing Agile and DevOps.
  • Using Workbench to test upcoming and existing Components created in workbench to provide additional content and data requested based of needs for the website.

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