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Senior Business Analyst Resume

Addison, TX


  • Over 10 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Translating Requirements into Specifications.
  • Proficient in Technical and Business Writing, Business Process Flow, Business Process Modelling, Business Analysis.
  • Strong experience in all phases of Software Development Lifecycle (SDLC) using Waterfall and RUP (Rational Unified Process).
  • Experience in conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
  • Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
  • Proficient in using Agile and Scrum methodologies and proficient in writing epics and user stories.
  • Experienced in Analyzing Data to help drive functional and design requirements.
  • Full working knowledge of the RUP, UML models and associated methodologies including Six Sigma.
  • Experience in preparing and documenting the User Acceptance test (UAT) plan and obtaining the necessary signoffs from the concerned business units.
  • Extensive experience in developing Use Cases, creating Screen Mock - ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
  • Great ability to interact with diverse group of people and get group tasks accomplished efficiently.
  • Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artefacts produced by the teams across the deliverables for a project
  • Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
  • Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.


ERP Applications: Microsoft CRM Dynamics, PeopleSoft

Utility Tools: MS Office Suite, MS Project, Adobe Photoshop, MS Visio

Software Development Lifecycle: Waterfall, Agile methodologies and Rational Unified Process (RUP)Databases MS Access, SQL, Microsoft SQL server

Technologies: Visual Studio 2008, Microsoft .Net 3.0, ASP.Net 3.0, VB.NET, C#, C++, JavaScript, HTML

Defect Management and bug tracking Tool: JIRA, Nexus, RSAM, ITSM

Monitoring tools: Splunk, Sitescope, SNMP

Security Tools: Thales and nCipher HSM, Microsoft ADCS, Microsoft CA, Venafi


Confidential | Addison, TX

Senior Business Analyst


  • Worked with SME’s in cyber security technology to collect the Business requirements, documented them in Business Requirement Document (BRD)
  • Lead requirements gathering session to create a request for proposal (RFP) to send to vendors.
  • Evaluated and scored the Request for information (RFI) sent by vendors against functional and technical requirements gathered from SME’s.
  • Act as liaison between business, engineering and procurement teams for vendor selection.
  • Created Epics and user stories to capture business and technical requirements using Jira.
  • Create Entity Relationship, Data Flow and network diagrams for infrastructure related projects.
  • Liaison between the engineering and vendor teams to support engineering team’s security analytics and reporting needs.
  • Performed Gap Analysis with the engineering and vendor teams from both a functional and technical perspective.
  • Research current security trends and ensure compliance with bank security standards.
  • Document risks and security flaws and conduct JAD session with Crypto Architects, Engineering and Vendor.
  • Create on-boarding procedure documents, including training documents and videos.
  • Document product enhancement requirements identified by security risk officer and work with vendor to ensure compliance.
  • Developed Test Cases to validate the requirements and documented the Traceability Matrix for Test Cases and Requirements.
  • Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures.
  • Performed Post Milestone Reviews and quality reviews to ensure that developed software products met the business needs and are in compliance with bank baselines.

Confidential | Addison, TX

Business/Technical Analyst


  • Coordinated and conducted requirements gathering session with senior stakeholders and project managers, reviewed quantitative and qualitative results, and provided recommendations for better use of systems across the agency.
  • Identified various business processes and developed process flow diagrams for the business processes and validated the same with SMEs.
  • Created and updated Software Development Life Cycle (SDLC) documentation, such as a Business Process Description (BPD), business requirements Documents (BRD) and Functional Requirements Document (FRD).
  • Captured meeting minutes from requirement gathering sessions and additional client meetings and documented the high-level discussion points, decisions and action items
  • Created design documents, including prototyping and wireframing.
  • Worked with Development team to create Software Requirements Specifications (SRS).
  • Used data analytics to drive design and functional requirements.
  • Reviewed and got sign off on requirements and design documents before handing over to developers.
  • Developed test cases from functional requirements documents from the software development team.
  • Conducted individual and group (JAD) sessions with business stakeholders and technical units
  • Conducted working sessions to discuss and prioritize requirements and resolve project related issues. Actively involved in meetings with development team to discuss process flow and other development issues.
  • Worked with stake holders on requirement change requests during various phases of project life cycle.
  • Worked on projects using waterfall, agile as well hybrid of both for gathering requirements and facilitated user stories workshop.
  • Documented User Stories and facilitated Story Point discussions to analyse the level of effort on project specifications.
  • Adding required information into user stories such as business value, scope of change, non-functional requirements and acceptance criteria.
  • Participated in the peer review process of FRD documents and other work products prior to client submission.
  • Conducted walkthrough with the Testing, Development team and stake holders.
  • Participated in meetings with team members and product owner to prioritize the highest priority backlogs
  • Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
  • Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
  • Documented and communicated defects, fix success, failures and status updates in QC.
  • Provided post production support/analysis.

Confidential | Irving, TX

Business Analyst


  • Conducted training sessions for end users on the DMS at the plant locations
  • Created User Manuals for pricing, order entry and other modules of the system
  • Handled multiple implementation cycles of DMS software across the country
  • Actively involved in meetings with development team to discuss process flow and other development and system load issues.
  • Developed user stories with project teams. Extracted, discussed, and refined business requirement from business users.
  • Participate in Daily Agile Scrum "Stand-up" and Biweekly Sprint Planning and update the team on status of upcoming User Stories.
  • Created and Used data loader to load data in the system after validation by the users
  • Conducted working sessions to discuss and prioritize requirements and resolve project related issues
  • Handled the pricing module of DMS from end to end, from gathering requirements from the business to successfully implementing the software at various plants across America
  • Conducted user acceptance testing for pricing module of the DMS software.

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