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Sr. Healthcare Project Manager/business Analyst Resume

South, CarolinA


  • Accomplished, Driven, Goal Oriented Tactical IT Sr. Project Manager and Business Analyst, seeking to offer Project Management, Technical and Business Acumen Consulting Delivery & business continuous best practices across teh enterprise wif impeccable results.
  • Proven track record to build trust, establish congruence, consummate, and forge symbiotic relationships wif stakeholders, leadership, and resources for product & project success. Increase day to day operational efficiencies and return on investment wif unprecedented results.

Areas of Expertise

  • Excellent Listening, Advanced Written & Communication Skills, wif Proven Technical & Business Acumen
  • Advanced Microsoft Project Tools and Project Artifacts
  • Reengineer & Recalibrate Business Processes Across Work - Streams(Visio, user stories, design solution, wire frames & use cases). Successfully executed JAD sections for Work-flows, Testing & Traceability
  • Advanced Strategic & Tactical Sprint Planning for Highly visible Enterprise Projects
  • Data Migration & Disaster Recovery & Reporting
  • Quality Assurance Customer SLA’s for superior satisfaction
  • Coach/Training/Leadership -
  • Provided a Matrix that included post and pre-variables(As Is and to Be Model) to improve and control EHR/EMR Measures
  • Benchmark best practices for smooth migration of Integrated EHR & EMR deployments - data warehousing implementation, including source to target mappings and ETL.
  • Leveraged CAMSS - & Scrum to Implement best practices across teh enterprise for business reengineering & flexibility for customer value
  • Performed SQL Queries for Ad Hoc Modern Decision Dashboards & KPI’s Metrics for Qualitative & Quantitative Analysis - Tools - ETL for easy access for reporting purposes. (requirement elicitation, doc, validation & testing)
  • Manage deployment activities & plans, scope, data migrations, estimates, risks, reporting, milestones, and resources
  • Developed PMO Road Map & Project Governance Charter for Health Care Plans - Implement a Compilation of Guiding Principals for Project Success
  • Extensive experience in strategic systems analysis & requirements
  • Leveraged Visio - Developed Validation Work-Flow Process for 834 Claims Enrollment & to has BCBS get paid quicker
  • Established data governance standards and validations for HL7 Data Formats Compliance & HIPPA Rules and Regulations
  • Impeccable Client Interfacing to elicit technical and functional Requirements for EHR/EMR deployments
  • Conflict Resolution wif Calm Demeanor


Confidential - South Carolina

PMP & CBAP On-line Instructor


  • Conduct On-line classes for PMP & CBAP exam preparation.
  • Leveraged PMBOK Modules & Mock-up Exams to ensure students are successful at passing Exams.
  • Teh goal is for teh students to become Certified Professionals.

Confidential - South Carolina

Sr. Healthcare Project Manager/Business Analyst


  • Increased quality standards by 30% for better quality performance and reliability.
  • Fostered and enhanced employee communications by 30% by implementing an online congruence tool.
  • Successful in capturing unambiguous and quantifiable requirements by implementing teh appropriate tools/techniques
  • Developed a customer self-service portal for new and renewals services and plans
  • Implement a noledge database for employee tutorials and guidance.

Confidential - Tampa Fl

Sr. Business Analyst


  • Facilitated JAD Sessions to capture both business and technical requirements utilizing Work-flow diagramming.
  • Successful in capturing unambiguous and quantifiable requirements by implementing teh appropriate tools/techniques
  • Increased quality standards by 30% for better quality performance and reliability.
  • Assisted teams wif engine development wif aggregated data from heterogeneous systems according to user-defined parameters and provided executives wif comprehensive high-level and granular reports from employee productivity and customer SLA’s.
  • Implemented a noledge database for employee tutorials and guidance, webinar seminars, and ad hoc training

Confidential - Atlanta GA

Logistics/Supply Chain QA Analyst


  • Achieved 99.5% average delivery rate on all projects wif no loss of materials or assets.
  • Identified and corrected inadequate bottlenecks, which saved $2.2 million and resulted in faster, more accurate supply shipments.
  • Developed hands on training that increased productivity by 30% and exceeded objectives on all projects.
  • Developed a front- end system to integrate proprietary software wif SAP modules which created new automation for stocking and inventory management to minimize loss and maximize performance. Increased accuracy and accountability by 30%.
  • Improved customer service satisfaction 30% annually through supply chain management initiatives, inventory control and flexible manufacturing practices.

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