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Sr. Business Analyst Resume

New York, NY

SUMMARY

  • Proficient 8+ years of Industry experience as a Business Analyst with proven expertise in Gathering Business Requirements, Business Process Mapping, Evaluation Data Sources, Translating Requirements into Specifications and Application Design.
  • High Practical exposure in supporting the design and testing IT applications related to Mortgage Loan Origination & Fulfillment, Mortgage Backed Securities (MBS) & Collateral Mortgage Obligations, Mortgage Servicing Rights(MSR), Foreclosure & Default Servicing, Treasury Management, Corporate Finance, Core Financial Banking,, Property & Casualty Insurance Services, Escrow Accounts, ACH & Wire Payments, Credit Risk Management, Asset Liability Management and Data Warehouse & Reporting Services.
  • Experience in gathering business requirements, functional specifications and writing and executing test scenarios and plans for fixed income products for trading in options.
  • Extensive Experience in Gap analysis to compare As Is with To Be business processes and offered solutions.
  • Highly experienced in Designing and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
  • Experience in interviewing SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements.
  • Highly experienced in organizing JAD sessions to gather requirements at various stages. Good understanding of project process and ability to analyze business problems and identify solutions. Worked extensively with the team to meet business requirement, create prototypes and analyze workflow.
  • Extensive work experience in Software Development Life Cycle (SDLC) and Software Quality Assurance & Testing Methodologies with heavy hands on experience with Spiral, Agile, Waterfall, Solution Delivery, Bottom Up and Reverse Engineering methodologies and Change Management & Implementation.
  • Excellent working knowledge and exposure to Software Specification Process and Software Development Process.
  • Expertise in working with Credit Card and Banking industry, financial institutions, Risk Analysis, Financing structures, Capital management, Portfolio Analysis and Fixed Income.
  • In depth knowledge in the Investment Banking Industry, Mortgage Loan Origination, Loan Servicing, Brokerage services, Commercial Banking, Retail Banking, Asset Wealth Management, Cash Management, Capital Market and Credit Risk Fundamentals.
  • Practical Exposure to Trade Life Cycle Management involving Trade Surveillance, Order Management, Market Abuse & Risk Identification, Market & Reference Data, Data Feeds, Data Trade Lock, Execution & Post trade settlement.
  • Exposed to Compliances like Truth - In-Lending, RESPA, HUD, Anti-Money Laundering (AML), Sarbanes-Oxley Act, BASEL II, & III Dodd-Frank Reform & Consumer Protection Act etc.
  • Exposed to Anti-Money Laundering, BASEL, Mortgage Reform & Lending, Dodd-Frank Awareness & Implementation training programs.
  • Experience working on AML tools such as Actimize, Mantas and related topics knowledge and understanding of fixed-income trading, asset management and portfolio management applications and how they are impacted by the Bank Secrecy Act, USA PATRIOT Act, Dodd Frank Act, Anti-Money Laundering, OFAC and Customer Identification Program, (KYC/CIP), Basel II compliance using industry standards and regulatory guidance, etc. Customer Onboarding.
  • Excellent exposure in reviewing, analyzing, and evaluating business systems/ user needs and developing requirements, requirements traceability matrix (RTM), test scenarios, test plans.
  • Extensive experience in developing Use Cases, Wireframes, Workflow diagrams, Web GUI prototypes, Screen mock-ups, conducting GAP Analysis, Impact Analysis, SWOT Analysis, Risk Analysis, Change Management and end-to-end UML diagrams.
  • Highly experienced in conducting requirement gathering sessions, feasibility studies and Impact Analysis and organizing the software requirements in a structured way using Rational RequisitePro to track development.
  • Experienced in SQL, Access, Excel and internally developed business data and marketing tools. Also experienced in UX design & testing.
  • Proficient in using version control tools, Team Foundation Server (TFS), GITHUB and agile management tools like JIRA, RALLY.
  • Experienced in SQL Server Reporting Service (SSRS), Executing Queries and Running Stored Procedures.
  • Experienced in extracting UI based information by querying the Oracle database using SQL queries.
  • Highly Experienced in Microsoft Office Suite including MS Visio, Excel, PowerPoint, Word and Outlook.
  • Worked with defect tracking tools like JIRA, and Quality Center.
  • Expertise in designing and developing Test Plans and Test Scripts.
  • Experience testing implemented systems and system changes including liaising with QA teams to develop test cases, test plans, test scenarios, and generating test data and conducting manual testing.
  • Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project follow the Business Requirements.
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.

PROFESSIONAL EXPERIENCE

Confidential - New York, NY

Sr. Business Analyst

Responsibilities:

  • Analyzedthe existing system andBusiness Process Flowby understanding preset business rules and conditions.
  • Assisted the project managers inFeasibility Analysis-schedule, Technical, Economical and Operational Feasibility.
  • Analyzed the system from Business perspectives and prepared Business Requirement Document (BRD).
  • Transformed business requirements into Functional Requirement Document(FRD).
  • Facilitated and managed the meeting, interviews and Joint Requirement PlanningJRP sessionswith SMEs from various areas.
  • Performed extensive testing on API for ensuring accuracy of backend services
  • Collaborated with UI/UX, API and System teams to support development initiatives Knowledge of JSON involved.
  • Created technical documentation for REST APIs using Swagger. Tested request and response, source and targets for web services using Swagger.
  • Good understanding of WSDL and service level agreements (SLAs)
  • Worked with risk management tools for mortgage loan servicing, commercial & residential mortgage, and risk analytics for MBS.
  • Described the requirements of BankingWeb Portal ApplicationforMortgageandRetail Banking to the development team manager.
  • Designed and developedUse Casesand many otherUML modelsusingMicrosoft Visio.
  • Assisted in Creating new Loan and Serve application based on Life Cycle of the Loan Origination based on committee and risk approvals and reports using Microsoft Access/Excel/VBA/Dashboards.
  • Conducted gap analysis and made As-is-to-be diagrams to understand new business requirements and challenges in implementing new modules.
  • Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
  • Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High Level Requirements.
  • Planned and documented procedures for data processing and prepared data flow diagrams for the application.
  • Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
  • Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
  • Performed the requirement analysis, impact analysis and documented the requirements using Rational Requisite Pro.
  • Responsible for the quality of all changes to empower the Union bank loan origination system for the branches.
  • Assisted in creating theProject Templates for Use case specification, Change request form, functional specification documents and Business Requirement documents and Defect status form.
  • ConductedSurveys and Brainstorming sessionswith SMEs for requirement gathering.
  • Developed project documents based onSDLC methodology-Rational Unified Process (RUP).
  • Conducted user interviews at both in-house and client locations, gathering and analyzing requirements usingRequisite Pro - RUP.
  • Involved with the technical teams during implementation such that right business requirements are being translated into the system.
  • Performed job of contact point for all stakeholders (business, legal, compliance, development).
  • Designed and developedUse Cases, Activity Diagrams, Sequence Diagrams, and OOD Using UML.
  • Identified research, realize, investigate, analyze, define and document business processes andUse Case scenarios.
  • ConductedWorkflow and Process Diagramto derive requirements for existing systems enhancements.
  • Worked with development and testing teams to accomplish Timely Release Objectives.
  • Used SQL queries for organizing and abstracting data from MS access data bases, created reports, forms on MS Access.
  • Involved in categorizing Mortgage Pre-payment risk, Risk Analytics for MBS, Loan Origination, Loan Servicing, MBS, CMBS, Secondary Mortgage Market, Non-Escrow Loans Collateral Inspection and Monitoring, Property Inspection, Income and Expense Statement Review, and Inspection Report.
  • Involved in Analyzing, manipulating and updating Database using SQL.
  • Utilized JIRA to communicate constantly changing functional and design requirements with business users and developers.
  • Used MS Office tools like MS Access, MS Word, MS Excel, and MS PowerPoint MS Project for data migration in to the CI System Knowledge Database in Microsoft SharePoint.
  • Involved with the following product: Stocks, Fixed Income, Mortgage Backed Securities (e.g. CMOs, Pass-through), Bonds and Bond Trading Cycle, Bond Pricing, (Options and Futures) Liaison between the business users and technical team.
  • Used the Data Stage Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
  • Involved in Data Stage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
  • Worked with requirement documentation used for Data Extraction, Data Transformation and Loading process as a part of data mapping procedures.
  • Responsible for allProject Documentations.
  • Worked closely with QA teams to defineTest Casesand executeTest Plans.
  • Assisted withUser Acceptance Testing of Systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
  • Involved with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing.

Confidential - Oklahoma City, OK

Sr. Business Analyst

Responsibilities:

  • Acted as aliaisonbetween business users and system development team during development process.
  • Implemented a suitableChange Management processand supported the existing solution upgrade by coordinating multiple projects.
  • Gathered requirementsfrombusiness usersand analyzed them usingRational Requisite Pro.
  • Prepared and analyzedAS ISandTO BEin the existing architecture and performedGap Analysis.
  • Documentedfunctional specificationsto automate theloan approval processforhome Mortgageonline application, workflow - for the credit department, upon approval the system routes the application to the underwriters for review.
  • Acquired in-depth knowledge of the Banking industry Mortgage, Assets and Accounts Receivables/Accounts Payables.
  • Gathered business requirementsthrough interviews, surveys, and observing from account managers and UI User Interface of the existingBrokerage Portal system.
  • Created Business Capability Model to present the holistic view of Commercial Lending systems to help the management plan future strategy.
  • Analyzed requirements for commercial lending module
  • Designed and developedUse Cases,Activity Diagrams,Sequence Diagrams,Data Flow Diagrams, and Object-oriented DesignOOD usingRational Roseaccording tothe UMLmethodology.
  • Involved in testing all the data elements inMortgage Account Inquiry Service, which is called to obtainMortgage loan data from MSP.
  • Planned and documented procedures for data processing and prepared data flow diagrams for the application.
  • Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
  • Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
  • Performed the requirement analysis, impact analysis and documented the requirements using Rational Requisite Pro.
  • Documented the server farm requirements and requirements related to security within Share Point.
  • Followed a systematic approach to eliciting, organizing, and documenting requirements of the system.
  • Rewrite, Add and Define, Rewrite existing requirements, breakout into new requirements, and create additional documentation where appropriate.
  • Designed workflows and allocated permissions within SharePoint.
  • Developeduse cases/Activity diagrams,conceptual model,behavior diagramssequence, collaboration, state chart, Activity using MS Visio.
  • Worked on mapping ofMSP Web servicestoEnterprise Interface Partnersand coordinated withFIS on MSP.
  • Sketched diagrams of proposed and existing systems usingVisio.
  • Implemented the entireAgile Methodologyof application development with its variousworkflows, artifacts, and activities.
  • Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
  • Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High Level Requirements.
  • Conductedinterviews with clients for the purpose of gathering product requirements andunderstandingthe client workflow.
  • Supported IT RiskManagement in Business Continuity Planning for Item Processingdepartment.
  • Developed and maintained the project plan usingMS Project.
  • Created aRACI matrixbased on the organization standards for ongoing operations and issue resolution procedures.
  • Designed and developed Activity Diagrams, and Sequence Diagrams utilizing MS Visio.
  • Performed complex SQL queries for retrieving data from the database, generating ad-hoc reports, and conducting data validation testing.
  • Worked onJIRAfor Bug Reporting.
  • Assisted QA lead indeveloping qualityprocedures and ensuring that appropriate documentation is in place
  • ConductedUser Acceptance Testing UAT.
  • Participated in developing ofTraining Materialsfor the new technologyand User Training.
  • Workedeffectivelywith Project Managerin handling the whole project.
  • Worked with the Quality Assurance team to createTest PlanandTest Casesand conduct unit, integration, and system testing.

Confidential - Chicago, IL

Business Analyst

Responsibilities:

  • Analyzedthe existing system andBusiness Process Flowby understanding preset business rules and conditions.
  • Assisted the project managers inFeasibility Analysis-schedule, Technical, Economical and Operational Feasibility.
  • Analyzed the system from Business perspectives and prepared Business Requirement Document (BRD).
  • Transformed business requirements into Functional Requirement Document(FRD).
  • Facilitated and managed the meeting, interviews and Joint Requirement PlanningJRP sessionswith SMEs from various areas.
  • Facilitated review sessions with stakeholders to access business needs and elicit requirements.
  • Reviewed and analyzed the existing KYC standards in order to develop and document business requirements for the line of business KYC application.
  • Led focused group meetings with SME's and management to realize SOA awareness within the company.
  • Collaborated with partners in Compliance, other KYC functional teams and the business to ensure stake-holder's understanding of KYC requirements, system enhancements and regulatory changes.
  • Conducted gap analysis and made As-is-to-be diagrams to understand new business requirements and challenges in implementing new modules.
  • Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
  • Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the High Level Requirements.
  • Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing new sites.
  • Assisted in creating theProject Templates for Use case specification, Change request form, functional specification documents and Business Requirement documents and Defect status form.
  • Worked actively in the preparation ofBusiness Requirement Documents, Functional Specification Documents and Change Request Documents.
  • Developed project documents based onSDLC methodology-Rational Unified Process (RUP).
  • Involved with the technical teams during implementation such that right business requirements are being translated into the system.
  • Designed and developedUse Cases, Activity Diagrams, Sequence Diagrams, OOD Using UML.
  • PerformedGAP Analysisby identifying existing technologies, documenting the enhancements to meet the end state requirements.
  • ConductedWorkflow and Process Diagramto derive requirements for existing systems enhancements.
  • Analyzed the process and identified the functionality improvement options to fulfill the business needs. Communicated benefits and risks of each option, and recommended business priorities.
  • Worked in partnership with the KYC technical team to translate implementation options into detailed Functional Requirement Specifications and Technical Requirement Specifications.
  • Created UML to ensure the business logic is clearly demonstrated to developers. Created use cases to understand the narratives.
  • Communicated requirements to the development team for design and implementation of the identified options.
  • Collaborate with the KYC Operations teams including Quality Control, the Industry Risk Group and the Database Administration team to ensure the teams are prepared for implementation.
  • Created Non Requirement Artifacts like Disaster Recovery Plan and Production Incidents Log.
  • Partnered with the KYC Operational Readiness team to ensure the business is prepared for implementation by Documenting new policies & procedures and Outlining and explaining updates to the KYC application.
  • Collect and review due diligence documents for new funds to ensure CIP requirements and KYC regulatory requirements are satisfied in accordance with the bank’s enhanced due diligence policies.
  • Provided advice on AML and sanctions risks related to all Wholesale Banking clients in the America’s region subject to Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) policies including PEP and sanction affected entities at customer acceptance and periodic customer reviews.
  • Ensured on daily basis CIP requirements, Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) policies are being followed based on KYC norms for specific countries.
  • Reviewed and analyzed Suspicious Activity Reports (SAR) narratives completed by AML investigators.
  • Served as subject matter expert for all the teams throughout the project.
  • Identified the training needs and conducted the training sessions for the co-working staff.
  • Used SQL queries for organizing and abstracting data from MS access data bases, created reports, forms on MS Access.
  • Involved in Analyzing, manipulating and updating Database using SQL.
  • Utilized JIRA to communicate constantly changing functional and design requirements with business users and developers.
  • Use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS Project for data migration in to the CI System Knowledge Database in Microsoft SharePoint.
  • Used the Data Stage Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
  • Involved in Data Stage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
  • Worked with requirement documentation used for Data Extraction, Data Transformation and Loading process as a part of data mapping procedures.
  • Developed Use Case Diagrams,Activity Diagramsbased on Object-Oriented Design (OOD) usingRational Roseaccording to the UML methodology to define business processes.
  • Used detailed knowledge ofapplication featuresandfunctions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.
  • Worked closely with QA teams to defineTest Casesand executeTest Plans.
  • Assisted withUser Acceptance Testing of Systems (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.

Confidential - Bridgeview, IL

Business Analyst

Responsibilities:

  • Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
  • Gathered analyzed and documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
  • Elicited, analyzed, documented and communicated requirements for implementation of the trading system in the Agile Environment.
  • Studied established Trading System to understand the processes and challenges in STP, which helped define project scope.
  • Provided data feeds and followed SLA for other teams within the bank, like Comprehensive Capital Analysis and Review (CCAR) Reporting, Governance, Risk & Compliance (GRC) and Dodd-Frank Regulatory Reporting.
  • Studied OTC Derivatives Trade Lifecycle to analyze trading processes and post-trade processing challenges, and recommended system settings to materialize the STP Environment.
  • Prepared projections and developed plans to ensure business management functions effectively advance the mission of CFTC.
  • Served as a Supervisory Business Management Specialist for the Commodity Futures Trading Commission (CFTC or Commission) in the Division of Administration, Business Operation Branch.
  • Provided input for executing CFTC-wide reconfiguration of strategic, operational, staffing, and program plans to ensure business management functions align to CFTC priorities and resources effectively support the achievement of the CFTC mission.
  • Worked with Financial Analysts on Fixed Income Analysis (Pricing, Risk, Yield, Duration, and Recommended Strategy) with Excel to support trading, and reviewed with portfolio manager and traders.
  • Managed daily / weekly P&L reporting, analysis, and risk attribution process for the Interest Rate Derivative (IRD) Product Line, in order to identify and resolve P&L issues.
  • Implemented and Used SWIFT messaging system to test the flow of messages from and into the new system and was also involved in ETL process.
  • Managed month-end and Quarter-end analysis process for Interest Rate Derivative Product (IRD), including Net Revenue, Balance Sheet Substantiation, and disclosure analysis.
  • Applied Iterative/Agile model in each SDLC phases, involved in daily Scrum Calls/Meetings, and incorporated change requests throughout the project lifecycle.
  • Extensive use of SWIFT messaging for secure financial transactions.
  • Assisted in the development of Activity Diagrams to represent the business and operational workflows and Sequence Diagrams to demonstrate the timing and sequencing of events.
  • Analyzed and evaluate the financial information obtained from client to devise an appropriate portfolio and investment plan to meeting the client’s financial goals.
  • Explained to client about the purposes and details of investment plans and strategies, the types of services that are to be provided, and the responsibilities that are to be taken by the Financial Consultant.
  • Conducted gap analysis and made As-is-to-be diagrams to understand new business requirements and challenges in implementing new modules.
  • Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
  • Designed and developed Activity Diagrams, and Sequence Diagrams utilizing MS Visio.
  • Documented the server farm requirements and requirements related to security within Share Point.
  • Performed complex SQL queries for retrieving data from the database, generating ad-hoc reports, and conducting data validation testing.
  • Performed Unit Testing and User Acceptance testing and documented detailed results.
  • Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.
  • Assisted QA team in developing test strategy, and test cases and actively monitored various types of testing - functional testing, Progression testing, system testing, load testing, smoke testing, and regression testing.

Confidential - Spring Field, Missouri

Business Analyst

Responsibilities:

  • Gathered analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
  • Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members.
  • Modeled AS IS and TO BE processes using MS Visio.
  • Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Business Process Models.
  • Supervised and managed project throughout SDLC to ensure that project management methodology based on RUP is followed during the project lifecycle using MS Project.
  • Ensured that information obtained is consistent with BSA/AML policy.
  • Worked with the procedures of Banking & Regulatory Compliances - Anti-Money Laundering (AML), Customer Identification Program (KYC/CIP), CCAR Regulatory Reporting, Dodd-Frank Act.
  • Confirmed that BSA/AML Policy and Procedures and satisfies regulatory requirements were consistent with the information.
  • Assisted in the administration and review of Client Risk Scoring, Client Identification and KYC documentation oversight/management requirements.
  • Verified all aspect of Client Identification Program (CIP) and necessary account opening documents are provided and in accordance with Know Your Customer (KYC) and Bank Secretary Act (BSA) standards.
  • Involved in analysis of KYC data to understand the attributes, schemas and data structures.
  • Conducted extensive data analysis of different data bases which were going to be part of the application to understand the attributes, schema and data structure.
  • Support CCAR and BASEL (II) data acquisition teams to validate and reconcile data from various systems.
  • Organized weekly Project Status and Task Review meetings, created PowerPoint presentations and project updates using MS Project for management review.
  • Interacted with the Client Onboarding Risk and Controls team to establish a quality assurance program for Client Onboarding to include methodology and sampling methods and ensure compliance with policy and regulatory requirements.
  • Cooperated with CCAR team on delivering of the Basel capital regulatory results to serve the CCAR various reporting forms.
  • Worked on the enhancements of Actimize SAM and WLF module and has good knowledge of CTR and CDD modules of Actimize.
  • Interacted with Actimize team to understand their data requirements and integration of the application with AML processes.
  • Organized the project into phases to impose management control using stage-gate reviews such as high-level user stories, test scenarios, Dimension modeling, Client reference data, Data Mapping, ETL etc.
  • Created project charter and project plan, presented different solution and time lines with the help of project manager.
  • Created flow chart diagrams using MS-Visio and BPM modeling.
  • Created data mapping document for the application after finalizing the attributes and tables with business users
  • Identified and communicated dependencies and potential risks to the completion of the project including resources, costs and systems.
  • Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.
  • Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
  • Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
  • Used Rally tool for requirements management and tracking user stories in a sprint and product backlog.
  • Tracking business reporting issues on JIRA by creating problem statements that help breakdown the underlying issue.
  • Involved in maintaining project progress and status through MS Project. Extracted periodic/ monthly status reports to the Project Manager to serve as the team's assessment of the project and its schedule.
  • Worked on Traceability Matrix table to uniquely identify and trace the business requirements to general design to testing as to prove that the requirements have been developed into a solution and that it has been tested and tracked.
  • Developed customized SQL reports and queries for management decision-making and operational management.
  • Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing)

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