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Product Manager Resume

Westwood, MA

SUMMARY:

  • “I've had the chance to work with Dave for nearly two years, and am always impressed with the way he can guide a diverse Board with non - technical people on it to a solid understanding of choices, and then get things done in a way that is comfortable and collaborative.”
  • Combines intense curiosity and an aptitude for quickly understanding how technology can improve existing processes with superior writing and presentation skills to lead the adoption of new ideas and methods. Leverages perspectives gained from a wide variety of roles within a diverse series of organizations to understand the strategic needs, available opportunities, and pragmatic paths to success.
  • Extensive experience solving problems in different subject matter areas developed through a career spanning non-profit, government, technology startups, and healthcare. Hands-on technical expertise in multiple technology platforms, leading distributed teams, and working cross-functionally with executives, technical experts, and technology-savvy and tech-averse stakeholders.
  • Best-suited to an organization that desires to achieve strategic change and needs an individual who can envision the big picture and understands the details necessary to get things done.

PROFESSIONAL EXPERIENCE:

Confidential, Westwood, MA

Product Manager

Responsibilities:

  • Increased comorbidity notices sent while maintaining accuracy by creating a QlikView dashboard application to analyze the effectiveness of clinical rules and identify feedback from providers. Facilitated weekly review by senior management to adapt rules to suggest appropriate diagnoses and exclude extraneous or erroneous data.
  • Helped providers become better at documenting patient problems sooner and more consistently, resulting in a 90% increase in the amount of resources correctly recognized and reimbursed.

Confidential, Boston, MA

Information Technology Manager

Responsibilities:

  • Managed agile software development process with remote engineering team to build features and support the open source technology infrastructure while engaging staff in iterative feature development to improve and enhance the effectiveness of the community platform.
  • Created an integrated information system by using the community platform to consolidate member data from hundreds of organizations and thousands of individuals.

Confidential

Consultant

Responsibilities:

  • Developed content strategy for state agency to report spending of Federal stimulus funds. Assembled team of content experts, drafted blogging and Twitter workflows; published weekly newsletter, and researched/evaluated technologies to produce interactive spending map
  • Developed and executed social media marketing strategy (blog/Twitter) for software company. Integrated with Salesforce.com, analytics, and internal knowledge management.
  • Planned, built and manage “placeblog” of news/opinion stories in Westwood averaging 2000 visitors per month in town of ~ 15,000 residents

Confidential, Boston, MA

Technical Operations Manager

Responsibilities:

  • Designed an efficient, process-oriented infrastructure to enable a startup team to launch an online community and leverage the efforts of remote writers and editors in building an online community of travel enthusiasts.
  • Integrated diverse content platforms to enable remote editors and writers comfortable with their existing tools (Wordpress) to manage content published by the more powerful publishing platform (Liferay).
  • Initiated company’s social media strategy by launching blog, Facebook, and Twitter presence.

Confidential, Boston, MA

Engineering Product Manager

Responsibilities:

  • Led engineering team to make technology platform credible for acquisition by National healthcare organization by moving tech operations from servers hosted in a closet to a stable, reliable service, establishing effective support practices for users, and overseeing development of new features.
  • Created technology-related legal components of the business: patent application, privacy policies, HIPAA compliance, response to RFPs, grant applications, and IRB approvals for research studies.
  • Developed process for constant evaluation of community metrics to keep the service growing and responsive to member needs.

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