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Project Delivery Senior Consultant Resume

Little Rock, AR


  • Accomplished Business Analyst, Software Tester, and Team Leader with a strong work ethic and superb attention to detail. Recognized throughout career for conscientiousness and client advocacy. Excellent oral and written communication skills. Proven ability to draw upon experience gained in the health and human service industry, and health club industry, to utilize formal software development methodologies and best practices.
  • 14 years of leadership, 6 years of business analysis, and 15 years of software testing experience, 10+ years of experience with SQL, SSIS, SSRS
  • Identified project needs and managed test projects with well - defined goals, milestones, test cycles and specifications
  • Assembled business requirements documents that defined project plans, drafting requirements and design documents
  • Documented defects and managed testing using Quality Center, Version One, JIRA, and Team Foundation Server software
  • Experienced in full project life cycle for implementation and integration using agile and waterfall methodologies
  • Vast understanding of technology, focused on delivering business solutions
  • Analyzed Business Intelligence (BI) Reporting, including experience in Business Objects and Web Focus Info Assist software
  • Implemented and distributed interactive for staff and clients
  • Supervised and mentored staff for improved performance, processes, and service
  • Performed Gap and Risk analysis that evaluated process workflow tools and techniques
  • Adept understanding of different relational databases, wrote SQL queries, and generated reports using Microsoft SQL, Oracle DB2, and Microsoft Access.
  • Organized and recorded test plans and test scripts
  • Achieved objectives despite continuous change and conflicting priorities with ability to prioritize activities without compromising quality
  • Natural ability to look at the big picture and downstream ramifications where software changes could negatively impact the application and customer


SDLC: Agile, Kanban, and Waterfall

Test Management: Quality Center, Test Director, Team Foundation Server, JIRA

Project Management: Quality Center, Team Foundation Server

Defect Reporting: Quality Center, Version One, Team Foundation Server

Platforms: All Windows Operating Systems

Query Languages: Microsoft SQL, PL-SQL, DB2 SQL

Software Testing: Static testing, Dynamic testing, Software verification and validation, Black box testing, System testing, Alpha testing, Beta testing, Non Functional Software Testing, Software performance testing and load testing, Stability testing, Usability testing, Security testing, Destructive testing, User Acceptance Testing, SOAP, REST


Project Delivery Senior Consultant

Confidential, Little Rock, AR


  • Lead tester handling complex assignments that covered over 25 software applications
  • Participates in project progress and utilized status reports to determine project timeliness via agile methodologies
  • Gathers business requirements, facilitates interviews with business users, stockholders, and subject matter experts (SMEs)
  • Designed Entity Relationship Diagrams (ERDs) and web page mockups
  • Provide product demonstrations to internal staff, customer and management
  • Contributes data analysis, interpretation, correction, and document presentation for various assignments
  • Worked closely with the product owners, business analysts, and developers to verify functional areas of the applications and validated the code base
  • Inspected and targeted software requirements to determine they were clear, concise and testable
  • Review software documentation to ensure accuracy, compliance and completeness
  • Moderate meetings with customers to determine needs; gather and document requirements, communicate with customers throughout project to manage customer expectations, resolve issues, and provide project status.
  • Developed and executed manual test cases for smoke, functional, and regression testing
  • Participate in daily & weekly SCRUMs, Sprint Planning Meetings, Reviews and Retrospectives
  • Research software and data production issues

Business Process Analyst

Confidential, Little Rock, AR


  • Lead software tester covering complex assignments for more than 25 software applications
  • Business analysis on numerous projects utilizing gap analysis, writing requirements, design documents and/or user stories, dependent upon the specified software lifecycle utilized

Business Process Analyst IV

Confidential, Little Rock, AR


  • Business analysis on numerous projects spanning multiple divisions utilizing gap analysis, writing requirements, design documents and/or user stories, dependent upon the specified software lifecycle utilized

Quality Assurance Tester



  • Manual software tester for the Data Warehouse team
  • Gathered requirements and conducted interviews with Subject Matter Experts for reporting needs of the company

QA Test Engineer



  • Manual software tester covering the Division of Childcare and Early Childhood ’s applications
  • Interpreted and prioritized software needs for the Division of Childcare and Early Childhood ’s IT projects
  • Supervisor of 9 staff members for Division of Childcare, including monitoring UAT team for the division’s IT projects
  • User Acceptance Tester for ANSWER project that covered SNAP, Medicaid, and TEA programs
  • Supervisor of 12 staff members for the Division of County Operations
  • Caseworker for Division of Childcare and Early Childhood, Division of County Operations, and Health Service Aid for Division of Children and Family Services

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