SUMMARY

• Focused and Driven Business Analyst with experience leading business operations, client relations and cross - functional teams in teh development and delivery of product innovation driving teh attainment of business objectives.
• Solid expertise of Software Development Life Cycle (SDLC) from gathering requirements, design, build, development, testing, training, implementation and production support for various financial institutions using Agile methodologies.

• Efficient in end-to-end management of project lifecycle from initiation, planning, and execution to deployment and closeout.
• Proficient in all areas of software testing with solid understanding of test planning, design, execution, and defect reporting.
• Experience in creating business documents, training guides, recordings of tools and processes. Conduct training workshops for new hires.
• Possess excellent analytical, problem solving, decision-making and presentation skills with ability to coordinate activities in a fast-paced team environment.
• Possess excellent communication and interpersonal skills. Good team player with teh ability to lead, manage and work independently in a time sensitive environment.

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

Business Analyst

Responsibilities:

• Collaborate with banks and financial institutions to implement projects such as loyalty and rewards programs, Fraud, Token alerts delivery and website enhancements.
• Liaison between client, product team and test team to ensure optimal operational performance.
• Create user stories, functional specifications, diagrams and technical documentation to articulate requirements.
• Conduct workshops with teh client to discuss Project Scope and Solution and milestone dates.
• Conduct weekly and bi-weekly meetings with teh client to monitor Project progress and offer solutions based on client's requirements.
• Work with Project Manager and stakeholders to meet project milestones.
• Plan and coordinate with teh testing team to ensure testing is complete before teh client tests in higher environment.
• Utilize Oracle to monitor database activities during client testing in UAT and Production.
• Utilize JIRA to open internal tickets and for issues reported by teh client.
• Address client's service request during testing and Post launch.
• Utilize Jenkins to export configs to teh higher environments and production refreshes.
• Utilize Brand Studio for client's content, banner and logo creation.

Confidential, Alpharetta, GA

Sr. Quality Assurance Analyst

Responsibilities:

• Performed Smoke, Functional, Integration and Regression testing.
• Utilized heavy SQL for Backend Testing and performed all aspects of backend testing including SQL queries involving joins, unions etc.
• Performed heavy ETL testing using Pentaho.
• Performed a detailed review of teh Business Requirements, Functional Specs, and High-level design to understand teh QA requirements and tan establish teh QA strategy.
• Conducted Daily Scrum, Sprint Planning and Sprint Review meetings.
• Performed extensive testing of REST APIs using JSON Doc.
• Tested business logic using Drools and Activiti.
• Logged and tracked defects using Jira.
• Maintained QA DB via regular backups and restore.
• Conducted weekly Defect Review meetings and assign estimates for both DEV and QA.
• Conducted Sprint Retrospective at teh end of each Sprint.
• Created QA process documentation which includes Test Strategy, Test Plan, Regression Plan and Sprint QA Sign Off.
• Analyzed Capture Logs as well as Session Logs in order to detect exceptions/errors.

Confidential, Alpharetta, GA

Sr. Quality Assurance Analyst

Responsibilities:

• Performed Smoke, Functional, Integration, Regression and UAT testing.
• Created test plans and test cases based on requirements and for defect testing.
• Lead tester for Argentina PSOL launch.
• Participated in documentation of requirements for Argentina PSOL project along with Product Owner, BA and Developers.
• Performed demo presentations in reference to Argentina PSOL project to train QA team.
• Logged and tracked defects using Jira.
• Involved in Mobile Application Testing including IOS and Android devices.
• Utilized heavy SQL for backend testing.
• Performed web-service testing using Soup UI and Postman.
• Prepared Requirement Traceability Matrix (RTM) and participate in defect triage meetings.
• Participated in Scrum, Daily Defect Review and Retro/Sprint Planning meetings.
• Utilized SQL Server 2012 for validating teh data from frontend to backend by using teh SQL Queries.

Confidential, Norcross, GA

Quality Assurance Analyst

Responsibilities:

• Performed Smoke, Functional, Integration, Regression and Adhoc testing on Sales force application to ensure data mapping and transfer of accounts between Rent and Primedia.
• Tested ETL process by utilizing Cast Iron to integrate information between CS Tool and Sales force.
• Utilized SOAPUI to manually trigger ETL process
• Involved in Rent AR-Auto post process utilizing EPICOR Financial Suite, Mega Lock Box and SQL Server 2008.
• Involved in writing complex SQL queries to check teh data integrity and error log messages.
• Developed test plan and test cases based on user stories and acceptance criteria.
• Utilized Pivotal Tracker to log and track defects and to pass user stories.
• Updated Regression test cases for changes and defects.
• Attended kick-off meetings with Business Analyst, Subject Matter Expert (SME) and Development teams to get proper understanding of teh application and to seek resolution of defects.