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Sr. Business Analyst Resume

Vernon Hills, IL


  • Over 9+ years of industry experience as a Business Analyst.
  • Experience in working with SDLC methodology and project life cycle.Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, Requisite Pro.
  • Strong communicator and creative problem - solver skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results.
  • Extensive experience to analyze and document business requirements and system functional specifications including use cases.
  • Proficient in creating Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams.


Business Modeling & Prototype Tools: Rational Rose, Microsoft Visio 2007. Axure Pro RP

IDE: Microsoft Visual Studio 6.0.

Tools: Word, Excel, MS Project, Visio, Rational Rose. Frontpage, RequisitePro, Rational SoDA, DOORSnet, PROLOG, ClearCase, ClearQuest, Data Stage, Informatica.

Reports: Business Objects, Crystal Reports, Cognos, Excel

Jira Test Management Plugins: Zephyr, Xray, QMetry, QAlity, Golive and TestFLO.

Cloud Technologies: Amazon Web Services (AWS), Microsoft Azure, Office365

Methodologies: RUP, UML, Agile, Waterfall, Kanban.

Change Management Tools: Rational Clear Quest.

Business Intelligence: Tableau, Power BI.


Sr. Business Analyst

Confidential, Vernon hills IL


  • Performed testing for IT and business process controls in relation to external/internal clients supporting organization objectives to implement an efficient data warehouse.
  • Analyzed As - Is system to identify areas of improvement in current trading activities and to determine feasibility to develop the To-Be system.
  • Reviewed and collaborated on user requirements, user interface specifications, functional specifications, design documents, and test strategy documentation.
  • Design, implement, and assisted in developing automated testing solutions, including the development of test scripts using the Rational Functional Tester tool.
  • Added value to the company providing services to both enterprise and government organizations through the utilization of both financial and project management skills.
  • Performed data analysis using SQL developer and Hyperion Oracle Studio and reporting on data discrepancies and reported to internal Auditors.
  • Gather requirements from business managers and users, translate and document business requirements into technical specifications for the software development team.
  • Developed detailed project schedules and milestones based on business objectives and timing requirements utilized the Agile SCRUM process and managed project artifacts.
  • Worked closely with SME's, developers, QA team, and principal engineers in establishing accurate requirements for building the product.
  • Communicate with business partners internally and externally to resolve client issues and develop service level agreements * Complete Six-Sigma Green Belt certification
  • Managed both functional and non-functional Business Requirements as well as new requested requirements using JIRA.
  • Performed system enhancement and maintenance project documentation, through the entire SDLC process including testing, use case preparation, and implementation.
  • Created UAT scripts for user acceptance and validation testing, data dictionary, and architectural documentation.
  • Performed relational database design and modeling and conducted multiple SQL querying.
  • Conduct discovery meetings with Marketing and other business teams/subject matter experts across the globe and document business process and functional requirements.
  • Developed and implemented customized systems and software solutions leveraging products such as Microsoft SharePoint and Microsoft VBA scripting for Office products.
  • Managed client contact management including monitoring and recording interactions and communications through CRM (Customer Relationship Management).
  • Coordinated with Project Managers, Developers, SMEs to design, create Work Flow Diagrams using MS VISIO.
  • Performed document analysis and conducted Interviews with users from Multiple Business Units to gather requirements, and draft User Requirements Specifications.
  • Understand and articulate Business Requirements from SME interviews and workshops and translate requirements into Business Requirement Specifications (BRS).
  • Conduct gap analysis for data elements not present in Enterprise data warehouse and accomplish source system analysis and data integration design.
  • Developed technical specifications documents and documented business test case scenarios for QA testing strategy for the Reinsurance Claim Transaction ETL Process.
  • Participated with various business groups in JAD sessions and created business requirements in an Agile Waterfall environment according to business priorities.
  • Assisted the marketing department in implementing a user profile and subscription management system that ensured the company adheres to the Consumer Privacy regulations.
  • Championed systems (ERP) for assessing the effectiveness of Temporary Labor Certification programs production units and management processes.
  • Facilitated executive presentations to determine potential work and issues or risks inherited in the 'as-is' process for review by senior management.
  • Facilitated numerous Joint Application Development (JAD) sessions utilized for the creation of design documents and system specifications for applications.
  • Gathered requirements during the inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML.
  • Created Use-Cases, Sequence, and Activity Diagrams to demonstrate software architecture and interaction of system components before prototyping.
  • Enhanced or developed new documentation of current business process flow and definition of future EDI business information flow.
  • Prepare extremely detailed ETL design documents and target-source mapping templates based on requirements gathered.
  • Developed Business Requirement Documents (BRD), Functional Specifications, and Design Specification Documents including use cases and data flow diagrams.
  • Conduct user interviews and facilitate workshops to capture functional and non-functional requirements and document, define and share detailed business requirements.
  • Developed and executed database scripts using Toad for generating intended reports to verify key Business and functional requirements.
  • Documented user requirement specifications in Rational RequisitePro.

Business Analyst

Confidential, Plano, TX


  • Elicited and documented Functional requirements, business requirements AS - IS and TO-BE business process models.
  • Experience creating design documentation related to system specifications including user interfaces, security and control, performance requirements, and data conversion.
  • Created and maintained required documentation for projects including business requirements, design documents, test scripts, and executive presentations.
  • Provide project management and support tasks related to standard and non-standard applications, hospital/clinic chargeable requests, and enterprise/FAIS initiatives.
  • Utilized data analysis to explain business issues and financial implications, recommended improvements to enable business units to improve processes.
  • Work with business partners across multiple functions to align technology solutions with business strategies in an Agile software development environment.
  • Led process improvements, including scrum process refinement, testing specifications, and user manual documentation practices.
  • Helped the QA team to devise the test plan for the application by explaining the vision document and the business case.
  • Communicated and coordinated with various business partners and development teams to gather requirements in order to troubleshoot and address production issues.
  • Leveraged expertise with JIRA to develop/manage business documents and business objects.
  • Worked alongside Program and Release Management to support projects/programs through all phases of SDLC including post-production maintenance activities.
  • Participated in UAT and updated changes in requirements and functional specifications.
  • Generated graphs from trading data from existing data extracting data using SQL into Excel files and reviewed with business users.
  • Participated in JAD sessions and actively engaged with Subject Matter Experts and end-users for defining functional requirements and system specifications.
  • Analyzed, maintained, and updated FAQ knowledge base in SharePoint for better data accuracy and better timely data availability.
  • Managed several data consolidation efforts to combine multiple CRM systems into one corporate system.

Business Analyst

Confidential, Irving, TX


  • Planned maintenance and feature development for intellectual property rights management system including contract expiration alerts and refreshed contract entry portal.
  • Interrogated Rosetta database to ensure website transactions correctly existed and confirmed the same interfaced into Maidenform ERP.
  • Interviewed subject matter experts and documented As - Is business processes and functional capabilities.
  • Facilitated JAD sessions involving the management, development, and user teams for clarifying requirements and facilitating better communication.
  • Generated required UML use-case diagrams from the business requirements to determine functional and non-functional requirements.
  • Developed Use-case and activity diagrams to provide visual presentation using Rational Rose.
  • Created Java desktop applications allowing management to query the databases for the report, monitoring, and performance purposes.
  • Worked cross-team to develop and implement EDI processes in a fast-paced technological environment.
  • Served as technical business lead on multiple client deployments to XML format, gathering requirements, performing testing, and facilitating training.
  • Performed HTML enhancements for company intranet when required.
  • Provided post-implementation assistance to business process owners and users by identifying, developing, and implementing system enhancements and modifications.
  • Rationalized complex queries for optimized performance and performed ETL and data operations.
  • Worked with plant personnel to discuss various process re-engineering requirements and facilitate a seamless transition to new system installation.
  • Prepared Requirements Document with detailed functional and non-functional requirements, business rules, and business process flow diagrams.
  • Delivered system design and development of applications in a UNIX environment.
  • Created Business Requirements, Business Rules, GUI specifications,s and Business Scenario Documents for the Additional Claims Certification project.
  • Created user interviews, gathered requirements, analyzed and documented Business requirements based on the analysis current process flow model.
  • Performed Data Analysis and Data validation by developing reports and by writing complex SQL queries using TOAD against the ORACLE database.
  • Gathered business requirements and converting them into functional requirement specifications (FRS) and user requirement specifications using Rational Requisite Pro.
  • Analyzed the results to identify the performance bottlenecks; worked with various analysis graphs and generated reports for the same purpose.
  • Converted Business Requirements into Functional Requirements and documented them in the FRD (Functional Requirements Document).
  • Performed data analysis and defined required DB2 database changes.
  • Specified the source to target data mapping and designed the ETL processes using PL/SQL and DataStage as the data movement tools.

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