Healthcare IT Business Analyst Resume

SUMMARY

Results driven Healthcare Business Analyst wif experience wifin the Healthcare Industry specialized wif ServiceNow.
Skilled at facilitating meetings wif end users, gathering, and managing business requirements.
Proficient in detailed business analysis, outlining problems and developing innovative solutions, evidenced by multiple promotions from clinical to technical and functional analysis roles.
Extensive experience facilitating teamwork in cross - functional teams consisting of technical, functional, and clinical staff in healthcare settings.
Skilled at communicating wif internal and external stakeholders regarding progress, risk, and issues concerning projects.

Core Competencies

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Healthcare IT Business Analyst

Responsibilities:

Assists senior business analyst in eliciting business requirements from stakeholders.
Define, document, and managing change on business objectives, business requirements and functional requirements.
Collaborate on cross-functional teams to include healthcare providers, management, and technical staff
Serve as a liaison between physician, office staff, patients and family members.
Cross functionally collaborate wif internal and external stakeholders and subject matter experts to successfully manage, execute, and evaluate the impact of new projects.
Analyzed data reports indicating trends in customer issues and provided suggestions to mitigate issues and risk
Faciliated scheduled meetings wif necessary parties to develop proper project scope and serve as the main contact wif clients for their projects.
Works wif the business owners to drive process improvement initiatives
Conducted stakeholder interviews wif clients and internal staff to determine the business requirements
Organized, coordinated, and trained staff on new processes to increase adoption on company wide changes
Work on user stories wif developers created by other business analysts as well as assist in leading scrum ceremonies such as daily scrums, sprint reviews, and sprint planning.

Confidential

Business Analyst

Responsibilities:

Conducted and monitored prescribed therapeutic and diagnostic procedures for over 100 clients daily
Performed point of care testing, reviewed lab results wif patients, delivered care and coordinated care for patients wif specialty providers.
Collected missing information for the patient and verifies insurance information through Atanahealth cloud-based EHR.
Ensured clinical and regulatory compliance as regulated by HIPAA, JHACO, Medicare, and Medicaid
Faciliated meetings wif customers and stakeholders to document issues and concerns.
Developed recommendations and actionable solutions for business processs to decrease stakeholder insatisfaction.
Analyzed business processes and past performance data and provided suggestions for process improvement