Junior Business Analyst Resume
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Millersville, MD
OBJECTIVE:
- To obtain a Business Analyst position in a leading organization where I can utilize my excellent skills, education, and professional experience to add value and contribute significantly to the organization’s mission and objectives.
SUMMARY
- Experience in Business Analysis best practices and methodologies in most industries.
- Responsible for requirements gathering, elicitation, analysis, and documentation of Business Analysis deliverables.
- Familiar with traditional/waterfall SDLC and Agile (Scrum) project environments.
- Facilitate requirements workshops, interviews and focus groups with business stakeholders.
- Experience in applying industry best practices within the business analysis domain.
- Skilled with writing clear epics, features, user stories and acceptance criteria for Agile projects.
- Familiar with creating Business Requirements Document (BRD), System Requirements Specification (SRS) and Functional Requirements Document (FRD) for waterfall projects.
- Recommend business processes and technology related solutions to improve the current state.
- Excellent written - verbal communication, problem-solving and presentation skills.
- Detail-oriented and problem-solving abilities.
- Great analytical skills and ability to meet deadlines.
- Great team player and dedicated to meet work deadlines.
TECHNICAL SKILLS
- Microsoft Office
- Word
- Excel
- Power Point
- Microsoft Visio
- Microsoft SharePoint
- Jira
- Confluence
- Mockplus
- Adobe Acrobat
- Webex
- Zoom
- Microsoft Teams Meeting
PROFESSIONAL EXPERIENCE
Confidential
Junior Business Analyst
Responsibilities:
- Facilitate workshops and interview sessions to identify and elicit requirements from business SMEs in multiple departments, stakeholders, and other company staff.
- Responsible for working on both Waterfall/Traditional and Agile projects within the organization.
- Document epics, features, user stories and acceptance criteria for assigned Agile projects in Jira.
- Create Use Case diagrams using UML methodology and Process flow diagrams to represent business requirements.
- Analyze the current state, future state, gaps, and outline action plan when conducting a gap analysis.
- Design wireframes and screen mockups to guide and solicit feedback from stakeholders during workshops or interviews, and to verify requirements.
- Perform root cause analysis to investigate and resolve business process related issues.
- Act as a liaison between Business stakeholders, Subject Matter Experts (SMEs) and the technical team to ensure that requirements are translated correctly.
- Lead UAT testing for new application projects and develop applicable UAT test scripts.
- Facilitate improvement to the organization’s business processes, to increase efficiency and productivity across the organization.
- Analyze relevant data using SQL queries to identify trends and patterns in the database.
- Generate the Requirements Traceability Matrix (RTM) to ensure that all requirements have been successfully implemented and tested.
- Ensure compliance to applicable organization-wide regulations, policies, and guidelines.
- Collaborate with project team members using Confluence and upload/manage project documents.
- Identify and document applicable business rules to enforce constraints as required by the business.
- Participate in project weekly status meetings and provide the status of business analysis tasks.
Confidential, Millersville MD
Direct Support Professional
Responsibilities:
- Implementation and development of Individual Plan (IP).
- Providing on-site assistance to Individuals.
- Maintaining schedules and Processes to support Individuals.
- Providing emotional support for Individuals.
- Helping Individuals achieve their goals.
Confidential, Lanham MD
Rehab Counsellor
Responsibilities:
- Involve in client intake, registration and preparation for clinical assessment and evaluation.
- Provide direct service and support to clients with the instruction and direction of clinical team to include medical director and social worker.
- Establish and maintain outreach relationships with other agencies and organizations in the community to meet the client’s needs.
- Assist in Prepare and maintain records and reports, working with medical billing assistant on organization’s personnel records, billings and training.
- Counsel clients to understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations with the supervision of the social worker or/and medical director.
- Prepare clients for follow visits, appointment reminders and other cares as directed by the clinical team.
