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Junior Business Analyst Resume

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Millersville, MD

OBJECTIVE:

  • To obtain a Business Analyst position in a leading organization where I can utilize my excellent skills, education, and professional experience to add value and contribute significantly to the organization’s mission and objectives.

SUMMARY

  • Experience in Business Analysis best practices and methodologies in most industries.
  • Responsible for requirements gathering, elicitation, analysis, and documentation of Business Analysis deliverables.
  • Familiar with traditional/waterfall SDLC and Agile (Scrum) project environments.
  • Facilitate requirements workshops, interviews and focus groups with business stakeholders.
  • Experience in applying industry best practices within the business analysis domain.
  • Skilled with writing clear epics, features, user stories and acceptance criteria for Agile projects.
  • Familiar with creating Business Requirements Document (BRD), System Requirements Specification (SRS) and Functional Requirements Document (FRD) for waterfall projects.
  • Recommend business processes and technology related solutions to improve the current state.
  • Excellent written - verbal communication, problem-solving and presentation skills.
  • Detail-oriented and problem-solving abilities.
  • Great analytical skills and ability to meet deadlines.
  • Great team player and dedicated to meet work deadlines.

TECHNICAL SKILLS

  • Microsoft Office
  • Word
  • Excel
  • Power Point
  • Microsoft Visio
  • Microsoft SharePoint
  • Jira
  • Confluence
  • Mockplus
  • Adobe Acrobat
  • Webex
  • Zoom
  • Microsoft Teams Meeting

PROFESSIONAL EXPERIENCE

Confidential

Junior Business Analyst

Responsibilities:

  • Facilitate workshops and interview sessions to identify and elicit requirements from business SMEs in multiple departments, stakeholders, and other company staff.
  • Responsible for working on both Waterfall/Traditional and Agile projects within the organization.
  • Document epics, features, user stories and acceptance criteria for assigned Agile projects in Jira.
  • Create Use Case diagrams using UML methodology and Process flow diagrams to represent business requirements.
  • Analyze the current state, future state, gaps, and outline action plan when conducting a gap analysis.
  • Design wireframes and screen mockups to guide and solicit feedback from stakeholders during workshops or interviews, and to verify requirements.
  • Perform root cause analysis to investigate and resolve business process related issues.
  • Act as a liaison between Business stakeholders, Subject Matter Experts (SMEs) and the technical team to ensure that requirements are translated correctly.
  • Lead UAT testing for new application projects and develop applicable UAT test scripts.
  • Facilitate improvement to the organization’s business processes, to increase efficiency and productivity across the organization.
  • Analyze relevant data using SQL queries to identify trends and patterns in the database.
  • Generate the Requirements Traceability Matrix (RTM) to ensure that all requirements have been successfully implemented and tested.
  • Ensure compliance to applicable organization-wide regulations, policies, and guidelines.
  • Collaborate with project team members using Confluence and upload/manage project documents.
  • Identify and document applicable business rules to enforce constraints as required by the business.
  • Participate in project weekly status meetings and provide the status of business analysis tasks.

Confidential, Millersville MD

Direct Support Professional

Responsibilities:

  • Implementation and development of Individual Plan (IP).
  • Providing on-site assistance to Individuals.
  • Maintaining schedules and Processes to support Individuals.
  • Providing emotional support for Individuals.
  • Helping Individuals achieve their goals.

Confidential, Lanham MD

Rehab Counsellor

Responsibilities:

  • Involve in client intake, registration and preparation for clinical assessment and evaluation.
  • Provide direct service and support to clients with the instruction and direction of clinical team to include medical director and social worker.
  • Establish and maintain outreach relationships with other agencies and organizations in the community to meet the client’s needs.
  • Assist in Prepare and maintain records and reports, working with medical billing assistant on organization’s personnel records, billings and training.
  • Counsel clients to understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations with the supervision of the social worker or/and medical director.
  • Prepare clients for follow visits, appointment reminders and other cares as directed by the clinical team.

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