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Business Analyst Resume

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  • 7 years of diverse experience as a Business Analyst in Utility and Finance Domain.
  • Expansive knowledge of Software Development Life Cycle (SDLC) which includes requirement gathering, analysis, designing, developing, testing and Implementation.
  • Worked closely with SMEs, and identified, analysed the core requirements and key features of the ongoing project.
  • Proficient experience in Agile and Waterfall methodologies.
  • Created Business Requirement Document (BRD), Functional Requirement Specification Document (FRS) by interfacing with the Client and SME’s.
  • Facilitate Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
  • Designed screen mock - ups, Process Flow Diagram, Use Case Diagram, Wireframe diagrams, Activity Diagram, User Interface (UI/GUI) and Sequence Diagram by using UML methodology using tools such as MS Visio
  • Experience in creating different ad-hoc reports against client requests using Bars, Lines and Pies, Scatter plots, Gantts, Bubbles, Histograms, Bullets, Heat maps and Highlight tables
  • Developed Test plans, Test scenarios, Test procedures, Test cases and Defect Status Reports in working with the QA team.
  • Strong experience in tracking, tracing and managing requirements through Requirement Traceability Matrices (RTM)
  • Experience in conducting User Acceptance Testing (UAT) and Regression Testing (RT).
  • Excellent Communication skills with ability and willingness to work towards the business and technical requirements of clients and users.
  • Well versed in project management tools like MS-Project for status reporting and planning.


Methodologies: SDLC, Waterfall, Agile

UML Diagram tools: MS Visio, Rational Rose

Project Management: MS project, MS office

Reporting Tools: MS office, MS project, MS Excel

Databases: SQL, MS Access

Testing Tools: Quality Center, Manual Testing, QTP, JIRA


Business Analyst

Confidential, NY


  • Served as Business analyst that helped streamline processes and created an internal portal for operator qualification validation.
  • Develop and executed successful projectplans for Operator Qualification, including information such asprojectobjectives, justification, budgets planning, backlog planning, sprint planning, user story MoSCoWprioritization, staffing and cost analysis.
  • Measured Gap Analysis between the As-Is and the To-Be system to identify key areas of concern and addressed them with the Business team and documented the processes
  • Created user stories, business requirements, acceptance criteria with the product owner and lines of business to ensure that all teams were aligned to the project goals
  • Participated in project road mapping and planning of timeline, objectives, deliverables, dependencies, and possible risks
  • Utilized business intelligence to streamline the business processes to improve upon internal portal to satisfy business stakeholders.
  • Ensured quality assurance by working with QA testers on test cases, acceptance criteria, and definition of done (DOD).
  • Developed and modified procedures to solve complex problems considering limitations and operation time to form efficient solutions
  • Participated in Agile/Scrum daily standup, backlog grooming session, sprint planning, sprint review, and external explanation
  • Performed requirements gathering and created necessary requirement documentation needed for the project
  • Worked in solving production issues
  • Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.

Business Analyst



  • Responsible for business process design and user training documentation, as well as, design development specifications documentation, test plan, use case and test script development, issues tracking and resolution for IOT based fleet/trip management system.
  • Responsible for maintaining prioritized list of requirements and backlogs for the SCRUM master.
  • Provided product feedback during stand-up meetings and sprint/release planning meetings that resulted in increased velocity.
  • Responsible for the design, organization, publication and maintenance of release process and procedure documentation.
  • Conduct JAD sessions with cross-functional team members.
  • Develop Activity diagrams & business process models using Microsoft Visio
  • Managed the activities and provided direction to technical & functional project teams.
  • Lead special teams formed to define policy, redefine business procedure and provide strategic input.
  • Coordinated Project’s review of deliverables to obtain appropriate signoff by stakeholders.
  • Responsible for managing post-go live stabilization and support.
  • Responsible for the design, organization, publication and maintenance of release process and procedure documentation.
  • Represent the business in conducting User Acceptance Testing and report bugs to the development team.

Business Analyst

Confidential, New York, NY


  • Gathered Requirements from Business users and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
  • Developed Use Cases, Activity Diagrams and Sequence Diagrams for X-Trader Equity Trading System.
  • Extensively conducted JAD sessions with the end users and the development team.
  • Developed Business specification diagram so as to understand the whole work flow.
  • Developed Business rules for the equity trading system based on technical chart analysis and fundamental analysis and trends.
  • Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly.
  • Generated reports periodically on requirements coverage, project schedules, test metrics and test coverage for managerial decision making and forward planning.
  • Participated in meetings, Updated requirement document as per business user feedback and change in functionality of the application.
  • Ensured timely and accurate communication with project staff throughout the life cycle of the project.
  • Collaborated with the QA team for developing scenarios for validation and testing.
  • Got involved in the User acceptance Testing (UAT) and SIT and documented the test scenarios and outcomes.
  • Worked with the software architects / developers to ensure that the applications conform to customer requirements.

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