SUMMARY

• U.S Citizen & More than 3 (Three) years of experience in Business & Technical Analysis of Web and client/server applications on Windows and UNIX platforms, expertise in managing multiple projects and coordinating with different teams to complete the objective.
• Extensive experience in Project Management methodologies, Business Requirements Analysis, Leading multiple projects to manage performance
• Excellent understanding of Software Development Life Cycle (SDLC) and expertise in Quality Assurance Process and Methodologies such as Waterfall, Iterative, Agile, and CMMI.
• Extensive knowledge in creating various types of documents: Business Case, Scope document, Project management plan, Communication plan, Lessons learned document, Test Plan, Test Case, Test Script for software applications
• Actively involved in making Vital and drive - decisions making across multiple projects.
• Expertise in managing Functional Testing, UI Testing, and User Acceptance Testing.
• Excellent knowledge in database testing and strong experience in writing SQL Queries in TOAD/SQL Developer and SQL Server.
• Heavy experience in Database testing (Backend Testing) and good understanding of Relational Database Management Systems (Oracle, SQL Server).
• Updated the day-to-day and weekly status report on the progress of the testing efforts.
• Ability to work independently on multiple concurrent tasks in a dynamic environment.
• Excellent track record of successful completion under tight deadlines.
• Effective combination of Logical, Analytical, Communication and Documentation skills.
• Have ability to learn and adapt to new situations, configurations and technologies.

PROFESSIONAL EXPERIENCE

Confidential - Elkridge, MD

Business Analyst

Responsibilities:

• Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the subject matter experts (SME), the technical developers and end users.
• Analyzed and documented the business requirements, meeting minutes, responses to questionnaires and got approval of the documents from the client in the form of sign off.
• Developed various use cases, workflow diagrams, screen mock-ups, and conversion requirements.
• Conducted risk engineering to derive and execute action plans on time.
• Enhanced supporting processes and key data calculations performed by business partners.
• Developed and institutionalized detailed reports using SQL, Excel and data reporting tools
• Investigated processes and strategy for improving and bridging the needs of the business.
• Assisted in planning, estimates, installs, testing and rollouts of new software.
• Coordinated User Acceptance Testing (UAT).
• Managed and documented Software Change Requests (SCR).
• Established critical project related milestones and participated in quality assurance.
• Logged and maintained defect in the JIRA.
• Verified all test results to ensure system is performing functions as described in business requirements and design documents.
• Worked withComplex SQL queries using query tools such as SQL developer
• Loaded test data into databases and query execution.
• Wrote detailed and accurate problem reports/defects where applicable.
• Generated detailed defect and pass-fail report for QA status meeting.
• Calculate the level of effort to ensure the project deliverable meets the deadline
• Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.

Environment: JIRA, SQL, Oracle, TOAD, Visio, Microsoft PowerPoint & Excel.

Confidential, Lorton, VA

Jr. Business Analyst

Responsibilities:

• Co-ordinate with Project manager, developers and testers in all stages of deployment to ensure of meeting the deadlines of every regions' deployment schedule
• Create Scope document to capture the project’s objectives, deliverables, cost, risk and the scope management plan
• Have requirement gathering meetings with clients to get proper understanding of any new or existing change and then come up with a level of effort for each task for the new requirements.
• Work with the client to create data pull reports that will be used for medical research purpose
• Analyze all the issues/bugs reported by QA Analysts', reproduce them and prioritize them based on their severity.
• Have backlog prioritize meetings with the clients to come up with a defined activity task list based on the estimated time allowed during project time management process.
• Create Reports with all the issues/bugs that have been fixed on a weekly basis and use a matrix to come up with cost management strategy.
• Produce Test Plan and make sure all the works have been followed accordingly
• Create functional specification document to include all the functional requirements to initiate the design phase so that proper product could be built for the clients.
• Organize Team Meetings to go over any questions and assign each Developers and Quality Assurance Analyst with specific tasks.
• Follow a status report that records everyone's task on a weekly basis and calculate the probability of finishing up all the required tasks within the time limit
• Work with the developers to diagnose any risk that could occur while fixing any codes and come up with a solution to minimize that risk
• Calculate the level of effort to ensure the project deliverable meets the deadline

Confidential, New York, NY

Business Analyst-Internship

Responsibilities:

• Assisting the team in the analysis ofbusinessprocesses and system requirements for developing thebusinessstrategies to support MTAbusinessrequirements.
• Innovating and developingbusinessprocess models with MTA SMEs to develop cost-effectivebusinessmodels and recommending solutions to train delays.
• Leveraging root cause analysis and research techniques to identify operational bottlenecks within current measurement tools used by the Department of Subways.
• Involved in requirement design and analysis of system structures.
• Developed user stories and acceptance criteria.
• Extensively involved in developing prototypes and UX design.
• Involved in developing Agile plans and participated in SCRUM meetings.
• Created, updated and reported on tasks during each sprint.
• Provided estimates for each sprint.
• Provide daily stand up updates as a part of Agile methodology.
• Co-ordinate status meetings and provide meeting minutes.
• Executed SQL Queries against the database.
• Worked with cross-functional teams, system admin groups, Quality Assurance, development team leads, project managers, and users.
• Prepared traceability matrices for effective requirements management.Liaison with other IT Teams