SUMMARY:

• Polyglot solutions - driven business analyst and researcher, an expert in operations, IT, communication, customer services and project management with more than a decade of experience in multiple industries.
• As a multitasking ninja, I seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.
• Excellent communication, writing and client handling skills top reserve positive and productive client relationships with an ability to handle sensitive personnel related communication and issues with discreteness and sound judgment.
• Handful experience in requirement gathering, documenting, verification, validation, analysis and design.
• Using Agile SDLC Methodology, I organized and facilitated daily scrum meetings, Sprints planning meeting and sprint review meeting.
• Strong experience in writing MRDs, API web services docs, gathering requirementsinterviewing senior level company officials to gather requirements for documenting project functional specification.
• Facilitated collection of Functional Requirements from system users, and prepared Business and Functional Requirement Specification documents.
• Hands on experience with solid understanding of Business Requirement gathering, Business
• Process flow, Business Process Modeling and database/data warehouse experience.
• Strong organizational and planning skills, ability to work well under pressure, result-orientedself-motivating and versatile in problem solving
• Prepared BRDs supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements from Data warehouse.
• Knowledge of Healthcare Standards such as HIPAA, ICD, CPT Etc.
• Skillfully used techniques like interviews, surveys, workshops, JAD, web conference sessions by using design modeling tools from MSOffice suite
• Inclusive knowledge in Software Development Life Cycle (SDLC) involved in all stages
• Including Defining, Designing, Developing, Debugging, and Deployment of applications
• Involved in creating various artifacts like BRD, functional specifications, Use Cases, UML diagrams, data mapping documentation, pre and post RTM, weekly reports etc.
• Capability to communicate with configuration manager, production manager and end users
• Experience in Software Quality Assurance in Web based, Client/Server and Service oriented architecture-based Applications with Automate Testing and Manual Testing.

TECHNICAL EXPERIENCE:

Business Modeling Tools: MS Visio, MS Word, MS Excel, MS PowerPoint, Outlook express, MS Project, Jira, Confluence

Methodologies: Rational Unified Model, Unified Modeling Language, Agile, Waterfall

Testing tools: Quality Center, Quick Testing Professionals, Clear Quest Requirement Managerial

Tools: Requisite Pro, Doors

Database: MS SQL Server, MS Access, Oracle

Language: SQL

PROFESSIONAL EXPERIENCE:

Developer / Research Assistant

Confidential, College Park, Maryland

Responsibilities:

• Worked as a research assistant and developer for a project of a government agency with a group of scientists to develop cutting edge-tools for language analysts and researchers.
• Details of the project is confidential, and it can be provided to authorized parties through the employer only.

Business Analyst

Confidential

Responsibilities:

• I have provided primary information, policy options, analysis and creative solutions. built a joint and integrated website for all the 20 UN agencies Led the development of the largest database (Development Assistance Database) in the government that tacks all aids including the UN agencies assistance.
• Prepared Daily and Weekly status reports by summarizing activities on the project.

Environment: HP ALM, JIRA, Oracle, SQL server, J2EE, JAVA, MS W indows, SharePoint, Visio

Manager

Confidential

Responsibilities:

• I have managed and coordinated travel assistance to corporates executives and their employees.
• Provided analysis, requirement, user needs and users’ story to the developers on multiple domains.

Subject Matter Expert

Confidential

Responsibilities:

• Worked as a subject matter expert with a group of developers and scientists to develop online Pashto training materials for a government agency.
• Details of the project are confidential, and it can be provided to authorized parties through the employer only.

Business Analyst

Confidential

Responsibilities:

• Data gathering, reviewing system documentation, business process modeling, defining business rules and logic
• Provided integrated systems analysis within their domain and identified how applications/systems interact to support business processes
• Interpreted and translated business needs into application and operational requirements
• Defined precise and accurate User Story acceptance criteria that was used by developers, testers and by product owners to ensure they can meet sprint deadlines
• Recorded issues identified during testing and make recommendations for scope impact or needed change.
• Developed Functional Specifications according to standard templates
• Mapped business requirements to Functional Specifications ensuring that all requirements are met
• Prepared html and other mockups of proposed screens
• Configured systems settings and options to ensure business requirements are fulf illed
• Logged and updated Project Management and Development Request tools to ensure accurate and up to date documentation
• Documented requirements throughout each stage of the project or initiative to ensure traceability
• Created and maintained workflows, approval processes, and validation rules based on internal stakeholder requirements.
• Managed project tasks assigned within scope, quality and timeframe allocated according to Project Plans and SOWs;
• Identified and record risks, issues, dependencies and assumptions in accordance to project standards.
• Agree escalation level with Project Manager and then manage those assigned through to resolution including updating project risks and issues logs associated with requirements and specifications.
• Served, along with the Project Manager, as a conduit between the customer community (internal and external customers) and the software development team to ensure functionality of systems;
• Coordinated with the groups who has tested, validated, evaluated new applications and functions, and determined issues in services and software.
• Stayed abreast of process and technical changes and their impact on organizational performance and communicate those changes appropriately.

Junior Business Analyst

Confidential

Responsibilities:

• Worked with the business community to define business requirements and analyze the possible technical solutions such as the integration between web and mobile
• Worked in configuring enterprise products including system parameters setup, interface customization
• Co-authored business requirements document with project teams.
• Extract, discuss, and refine business requirements from business users and team members
• Established a business Analysis methodology.
• Helped develop use cases, project plans and manage scope
• Designed API requirement and benchmark and participated in developing product features: swagger and health check
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams Class Diagrams and web page mock-ups using Rational Rose and Microsoft FrontPage
• Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements.
• Wrote SQL scripts to extract User account information from Oracle database
• Facilitated and managed meeting sessions with committee of SMEs from various business areas
• Conducted and analyzed the current data flow from finance department to data warehouse and change the business process and add risk control department into the data transaction
• Coordinated activities between business unit and technical staff, developing new methodspolicies, and procedures to meet the business needs, and acted as primary trainer in education of the business unit as it relates to business applications
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications
• Collaborated with the QA team to ensure adequate testing of API both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place
• Performed stress test to test the usability of API and calculate the transaction time from database end to mobile platform end