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Business Analyst/scrum Master Resume

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  • Highly motivated and detail - oriented Business Analyst with over 7 years of hands-on experience in domains of Finance, Marketing, Pharmaceuticals and Manufacturing.
  • Extensive cross-functional knowledge in working with different Software Development Methodologies such as Waterfall, Scrum, Kanban, and SAFE.
  • Well accomplished in Requirements Elicitation and Analysis Techniques. Very proficient in developing Wireframes, Prototypes, Data Models and highly detailed UML diagrams.
  • Certified Scrum Master having experience working with a diverse variety teams.
  • Expertise in Data Modelling, Data Profiling, and in depth knowledge of RDBMS and Data Warehousing processes.
  • Hands-on experience of SQL queries, able to write detailed queries for Joins, Views, Stored Procedures and regular data fetching.
  • Significant experience in UAT, Functionality Testing, Integration testing and Regressive Testing.
  • Demonstrated expertise in working with a variety of teams and methodologies across a wide range of projects in the domains of Finance, Manufacturing, and Pharmaceuticals.
  • Expert in developing Wireframes with MS Visio and Prototypes using HTML/CSS with JavaScript.
  • Proficient in working with a wide variety of teams using different tools like: HP ALM, JIRA, Agile Central and Rational Suite.
  • Excellent documentation skills in preparing highly detailed artifacts such as Business Requirements Document (BRD), Non-Functional Requirements Document (NFRD), System Requirements Specifications (SRS), Statement of Work (SOW) and Data Mapping Document.
  • Experienced in utilizing a wide range of elicitation techniques to gather requirements from stakeholders such as Brainstorming Sessions, Interviews, Surveys, and Questionnaires.
  • Highly skilled in preparation and documentation of detailed Use Cases, and UML Diagrams like Activity Flow Diagrams, Data Flow Diagrams, Sequence Diagrams, Schema Diagrams, and ER Diagrams.
  • Extensive knowledge of performing GAP, Impact, Cost Benefit and Risk Analysis techniques, including developing mitigation plan documents for the various risks.
  • Expert level of knowledge in writing queries with SQL to perform Joins, Views or regular Data Querying.
  • Good understanding of the various development languages and platforms like Python, Java and C# and how they relate to development of Service Oriented Architecture in the form of Web Services and Web Methods.
  • Conducted several JAD, Knowledge Transfer, War-Room, Internal and External Walkover meetings to create a better understanding of business requirements and gain approval of the business/clients.
  • Knowledgeable in involved Database Roles such as Data Integration, Data Validations, and Data Mapping.
  • Experienced in developing Test Cases and validating them against a detailed Requirements Traceability Matrix.
  • Skilled and Certified Scrum Master with good communication and interpersonal skills as demonstrated in the facilitation of the various scrum ceremonies such as Sprint Planning, Daily Stand Up, Backlog Grooming, Sprint Review, and Sprint Retrospective as well as Spike sessions.


SDLC Methodologies: Waterfall, Agile, Hybrid

Modeling Tools: MS Visio, Smart Draw, Axure RP Pro

Analytical Techniques: GAP, Impact, Integration, CBA

Analysis Tools: MS Project Clear Quest, Synapse

Testing Tools: HP QC, QF Test

Project Management: Oracle Glassfish, MS Project, HP ALM

Development Management: JIRA, Rally (Agile Central)

Databases: Oracle, MS SQL Server

ETL: Informatica 7, Informatica 9.0.1



Business Analyst/Scrum Master


  • Organized several Brainstorming meetings, Open & Closed Interviews as well as Surveys with the various stakeholders to elicit the high-level requirements. Maintained MOMs for all these meetings to facilitate documentation phase and for reference.
  • Created detailed documentation of all the Functional Requirements from stakeholders in the form of an FRD Artifact for the project team. Also compiled the NFRD Confidential the same time.
  • Developed several high-level UML Use Cases for each major functionality as well as detailed Activity Flow Diagrams of the project using MS Visio Professional.
  • Performed in-depth GAP analysis on the various high level requirements and documented my findings based on the As-Is, To-be format and the way to bridge the gap.
  • Analyzed critical project areas for potential Risks and Dependencies and developed a Feasibility Study.
  • Developed Wireframes and dynamic Prototypes using MS Visio and HTML/CSS to provide the development team with a realistic visualization of the project.
  • Collaborated with Test Team in developing and writing the Test Plan by relating to my Traceability Matrix.
  • Documented the various system requirements, test plan, and architecture diagrams in the form of a detailed SRS.
  • Worked as Scrum Master during development stage (Hybrid SDLC) and was responsible for continuously monitoring the development of the project with JIRA and reporting any impediments and unexpected delays to the business.
  • Facilitated all the Scrum Ceremonies and kept on track with teams’ performance and progress.
  • Facilitated Sprint Planning Meetings involving the entire development team to assign User Stories for the following sprints using the Story Points obtained from using Planning Poker.
  • Resolved minor Impediments during Daily Stand Up Meetings. Coordinated with the Product Owner on a regular basis to perform Backlog Grooming. Facilitated regular Sprint Review sessions to appraise the clients of the progress on various components.
  • Utilized innovative techniques like Ideaboardz to perform Silent Writing during the Sprint Retrospective Meetings.
  • Maintained detailed Minutes of Meetings (MOM) for each ceremony and meeting held.
  • Involved in providing several feasible solutions in Spike Sessions as a Scrum Master to clear Impediments.
  • Conducted Scrum of Scrum Meetings to resolve Dependency related issues between different development teams
  • Developed detailed Support Documentation for the finished product in collaboration with the Testing Team.

Environment: Hybrid, MS Word, MS Excel, MS Visio, XML, HTML, UML, JIRA, HP-QC, SQL, Oracle Glassfish, Altova XML Spy, IBM Web Sphere.


Business Analyst


  • Initiated and conducted various types of meetings and surveys in order to obtain an exhaustive list of requirements from the business and created a repository of these requirements within HP-ALM.
  • Development of highly detailed documentation in terms of BRD and SRS.
  • Conducted a meticulous Impact analysis to highlight any possible adverse effects of integrating the rebalancing component with the investment planning tool.
  • Performed a Gap Analysis to show the clients a clear outline of the functionality currently provided and the proposed changes.
  • Developed detailed Use Cases and UML Diagrams using MS Visio.
  • Involved in the development of Dynamic Prototypes to visualize requirements for the business using HTML/CSS and SQL.
  • Worked with testing team on validating Test Cases against Traceability Matrix using HP QC.
  • Collaborated with the Architect on the project to develop detailed System Architecture and Activity Flow diagrams.
  • Was responsible for reporting on status of development team to the clients by tracking their progress through JIRA.
  • Was responsible for proper handling and documentation of Change Requests, including performing Impact Analysis and forwarding my suggestions to the Change Control Board.
  • Resolved conflicts between development and testing teams due to misunderstanding of scope of individual test cases using Triage calls.
  • Worked alongside the end users (Financial Advisors) to ensure that the developed components met the initially gathered requirements in UAT.
  • Was involved with the development and testing teams to develop detailed Documentation and Alternative Flows of the project.

Environment: MS Word, MS Excel, MS Visio, XML, HTML, UML, HP-ALM, HP-QC, SQL, Oracle Glassfish, Altova XML Spy, Team Foundation Server.


Business Analyst/Data Analyst


  • Conducted many meetings with Stakeholders and Development Team Leads to understand and list the various types of reports required as well as the data to be represented within them.
  • Utilized a wide variety of Elicitation Techniques to obtain an exhaustive list of Functional Requirements to be exhibited in the developed data warehouse.
  • Facilitated several meetings with each individual department, Data Analysts and the Technical Architect to identify the various Operational Data Sources for the future mapping stages.
  • Utilized Data Integration and Data Mining techniques to query and integrate data from the different ODS into the OLTP.
  • Collaborated with the Data Analysts and Technical Architect to detail the required Transformation of data from each ODS for the future ETL Staging phase.
  • Developed detailed Schema and Entity-Relationship Diagrams.
  • Developed a detailed Data Mapping Document alongside the Data Analysts.
  • Designed samples of reports using Crystal Reports to the clients’ satisfaction.
  • Developed highly detailed Use Cases and UML Diagrams, as well as clear Activity Flow diagrams and Sequence Diagrams to outline the various functionalities of the reporting structure.
  • In collaboration with the Technical Architect, developed a highly-detailed Data Dictionary of all the tables being represented in the data warehouse.
  • Designed highly detailed FRDs and SRS to aid the development team.
  • Held multiple Knowledge Transfer sessions to impart my knowledge of the projects scope, requirements, and components of the reports to the development team.
  • Worked alongside the test manager in validating each written Test Case against the Traceability Matrix.
  • Actively involved during testing phase to track and resolve the Defects raised by the testing team.
  • Facilitated UAT to make sure the stakeholders and end users were satisfied with the various functionalities of the reporting tool.

Environment: Rational Rose and Requisite Pro, MS Visio, MS Project, UML, XML, Java, Rational Clear Quest, Rational Clear Case, RUP, Microsoft Excel, Microsoft Word, Microsoft Power Point.


Business Analyst


  • Conducted several collaborative sessions with individual departments and their employees to get an in depth understanding of the various tasks performed.
  • Initiated several meetings with the various stakeholders and end users to Elicit compile a detailed list of requirements.
  • Analyzed and prioritized requirements and used them to outline a timeline for the completion of all the goals.
  • Performed GAP Analysis to compare existing system functionality and Business Processes against the proposed enhancements.
  • Developed detailed UML, Sequence and Activity diagrams along with Use Cases to show the various functionalities and their flow throughout the application.
  • Managed scope and requirements throughout the Project Life Cycle.
  • Discuss and propose conversion and interface solutions with the clients and users.
  • Conducted several Knowledge Transfer sessions to enlighten the development team about the nature and scope of the project using the developed Use Cases and UML diagrams.
  • Wrote Test Cases, Test Scripts and Test Plans for UAT.
  • Worked with Test Team Lead in developing Test Cases for each of the Use Cases and validating them against the Traceability Matrix.
  • Performed Functional Testing, Integration Testing, System testing and Regression testing.
  • Facilitated the Test Team in developing detailed Support Documentation for the developed product.

Environment: Windows 2000, SQL, MS-Project, MS-Office Suite, MS Visio, ASP.Net, C#, HTML, XML, HP Quality Center/ ALM, Mercury Test Director


Junior Business Analyst


  • Analyzed and optimized the existing business processes using the conceptual modeling methods and documented the business process through DFD (Data Flow Diagram) narratives.
  • Conducted JAD sessions with key business users to make them understand the project scope and deliverables and to check the feasibility of the project.
  • Documented user and technical interface Design Documents to specify data files, control files, trigger files, receiving and sending systems.
  • Analyzed and translated business requirements into system specifications utilizing UML and Waterfall methodology.
  • Managed all the requirements and maintained Traceability Matrix using Rational Requisite Pro.
  • Conducted walkthrough session with business end users, Stakeholders, Subject Matter Experts (SME), Project Manager etc. to discuss and resolve various issues.
  • Extensively worked on Data Analysis of different tests for tablets such as Disintegration, Hardness, Friability and Dimensional analysis etc.
  • Created Use Case Diagrams, Activity Diagrams and Class Diagrams using UML for designer and developer to describe whole scenarios using MS-Visio.
  • Build a knowledge base to understand the electronic submission process and clarify any questions users have on guidance document.
  • Mapped code letters, payments, and status to back-office database.
  • Gathered reporting requirement from end user to generate report using COGNOS.
  • Recommended changes for system design, methods, procedures, policies and workflows affecting regulatory submissions in compliance with government compliant processes and XML format
  • Data Validation, Analysis and generating accurate Reports for different testing of pharmaceutical drugs.
  • Analyzed UAT Test Scripts and scenarios for Functional Testing of new development, reports and issues resolution and created training material for users and QA group.
  • Trained business end for new functionality of application.

Environment: MS Access, MS Excel, MS Word, COGNOS, Requisite Pro, MS Project, MS Visio, VCM, Outlook

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