Senior Business Analyst Resume Westlake, OH - Hire IT People

SUMMARY

Accomplished results orientated professional with experience in Mainframe Development and Testing, Business Analysis, Systems Analysis and Relationship Management within the Financial Services industries.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Senior Business Analyst

Confidential, Westlake, OH

Responsibilities:

Developed business requirements for a major upgrade to the financial services and customer billing systems.
Developed business requirements to add new functionality to the corporate mobile phone application.
Created functional requirements for an electronic forms system, to replace an existing paper - based process.

Senior Business Analyst

Confidential, Cleveland, OH

Responsibilities:

Developed business usage requirements for the implementation of a new Business Glossary Data Warehouse.
Created requirements, product descriptions and project workflows for upgrading the data security system.
Developed proof-of-concept requirements for the proposed acquisition of a DB2 testing tool.
Maintained project status documentation and presented project status updates.

Senior Business Analyst/Data Analyst

Confidential, Cleveland, OH

Responsibilities:

Developed business application data requirements for upgrades to an Enterprise Data Warehouse (EDW) system in a Master Data Management (MDM) environment.
Oversaw all data requirements from inception with the line-of-business, through development of data requirements, along with technical development and production implementation.
Analyzed source system application data with business support and technical development teams.
Resolved issues from development and implementations.
Assisted in the improvement of the project process.
Maintained project status documentation and presented project status updates.

Senior Business Analyst/Data Analyst

Confidential, Cleveland, OH

Responsibilities:

Developed Functional and Non-Functional requirements for government mandated revisions to the Acquired Loan Accounting system.
Developed Business and Functional requirements for changes in processing of non-accruing and charged-off loans.
Defined testing requirements for project changes.
Reviewed results and resolved issues from project implementations.
Analyzed data, via SQL queries, as part on project requirements phase and for post-implementation data verification.
All SQL queries were performed using the TOAD database access tool.

Senior Business Analyst

Confidential, Cleveland, OH

Responsibilities:

Developed Use Case requirements for new releases of various applications including: Audit Analytics, Audit Consultations, Corporate Real Estate and Client Evaluations systems.
Documented the current-state processes for impacted applications.
Defined gaps and issues to be resolved in projects, presented options for resolution and gave recommendations for solutions.
Resolved issues and action items encountered.
Provided regular updates to the Project Manager about progress made and issues encountered in project task execution; escalating risks and issues as needed.
Created and maintained the Vision & Scope, System Use Cases, Supplemental Requirements, Context Diagrams and Process Models.
Assisted Quality Assurance in test planning.
Developed user interfaces utilizing the AXURE wireframe tool.

Senior Analyst/Mainframe Developer

Confidential, Strongsville, OH

Responsibilities:

Designed a test system which reduced run time by 50%. Prepared system documentation to assure continued run time improvements.
Designed and implemented an acquisitions system that allowed for accurate account data conversions. Account base grew by 25% in two years.
Installed and maintained the Agiletics vendor software package to allow automatic funds transfer between customer accounts.
Developed enhancements for the checking account system to increase the dollar amount of fee based revenue.
Created system change requests, wrote requirement specifications and developed cost estimates.
Defined the business process inventory.
Assisted in test planning and test script development.
Managed user acceptance testing.

Analyst/ Mainframe Developer

Confidential, Westlake, OH

Responsibilities:

Headed consolidation and merger project efforts.
Performed user acceptance testing.
Met project deadlines.
Installed a new credit card processing system, resulting in a 40% reduction in production expense.