IT Business Consultant Resume Atlanta, GA - Hire IT People

SUMMARY:

TECHNICAL SKILLS:

Technologies: MS Project, Office, JIRA

WORK EXPERIENCE:

Confidential, Atlanta, GA

IT Business Consultant

Responsibilities:

Generated usage growth from 45% of correspondence which increased field news coverage by 30% by directing the development of a project for SaaS mobile news gathering application.
Spearheaded multi - million-dollar speech-to-text AI program for News and Sports Business unit.
Created and led processes for demand management, new initiative planning, and project prioritization efforts for the News and Sports Production Service and HBO.
Directed infrastructure, cloud migration, and hardware projects, including project budgets, change control, implementation, issue management, customer relations, and team leadership.
Drove elicitation of requirements for infrastructure, hardware, cloud (Azure and AWS), and SaaS solutions for the META organization.
Conducted return on investment and other financial analyses to support project funding.
Defined project goals within META's portfolio, ensuring fit with strategy and goals and mentored and coached newer team members.

Confidential, Norcross, GA

Manager, Project Management

Responsibilities:

Mentored 5 direct reports, including system/implementation engineers and quality assurance.
Revamped the implementation department to include formalized processes for the team.
Delivered necessary forms for communications to C-level executives and external clients.
Streamlined the implementation process for new and existing installations to increase workflow.
Provided leadership by managing, coordinating, and assisting in creating a PMO.

Confidential, Duluth, GA

Project Manager

Responsibilities:

Dispersed team sizes ranging from 5-45 people, and $750,000 - $2M, and spanned across as many as 5 groups and 3 continents.
Achieved 20 additional $700,000+ government contracts for the division by creating KPI's for the first million-dollar API project for the government division resulting in a new program.
Led the hardware/software implementation programs for the Industrial and Government division.
Directed up to 14 projects concurrently while negotiating budgets and scheduling workload.
Negotiated with 3rd party vendors and channel partners and successfully managed projects.
Supported communications for all high-profile clients, business leaders, and stakeholders.

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

Increased client satisfaction by 80% and saved the company $26,000 by creating and implementing a library of the post-sales support policies and procedures.
Directed 3-5 programs simultaneously with team sizes ranging from 5-40 people and spanned across as many as 6 groups.
Generated an additional $400,000 in revenue by completing all projects under budget.
Implemented 100 new assessments by establishing PerformIT's project management policies and operating as a project manager on all PerformIT course projects.
Executed all software development/implementation projects for Kaplan's PerformIT products.
Provided communications for all high-profile clients, business leaders, and stakeholders.

Confidential, Alpharetta, GA

Quality Assurance Engineer

Responsibilities:

Performed functional testing, regression testing, load testing, and user acceptance testing to ensure that projects met the needs of clients, significantly contributed to all areas of the SDLC.
Co-created and implemented the Quality Assurance policies and procedures.
Evaluated REACH's SaaS/Cloud and mobile products and reporting methods, and recommended efficient, cost-effective solutions that supported business processes.

Confidential

Quality Assurance Engineer

Responsibilities:

Generated $100,000 in revenue by leading a SDLC project to recertify and implement GoodroeSource's Data Dictionary for all 200+ clients.
Traveled to client sites to nurture relationships, manage accounts, and gather requirements.
Used methodologies: HIPAA, HL7, ACC, NCDR, and requirements to thoroughly test and inspect GoodroeSource web application modules.
Trained clients and team members and facilitated meetings with stakeholders.
Led fundraising efforts for all team volunteer projects and participated in two-week stand-ups.
Visited client sites to conduct interviews and to gain insight into client needs and expectations.