SUMMARY:

• 20+ years’ success leading IT innovation for high - growth organizations
• I am an IT Professional experienced in working with established and emerging technologies to ensure efficient operations with minimum resource expenditures. I have talent for directing development/implementation of long-range planning, budget development, business processes, procurement, technical staff, and project management. I also focus on building solid relationships with strategic internal and external partners which leads to consensus across multiple organizational levels.
• Team Leadership & Development
• Vendor & Supplier Relationship Management
• Application Development / SDLC
• Disaster Recovery Management/Response
• Technical Project Management / AGILE Project Management /SCRUM
• Strategic Vision and Long-Range Planning
• Strong Customer Service Skills
• ITIL
• Cybersecurity
• Technology Process Improvement
• Technology Research & Implementation
• Business Requirements Analysis
• Technical Contract Negotiation/Monitoring
• Reporting/Data Analysis
• Budget Development/Management
• Strong Communication skills over wide range of audiences - End User to Top Tier C-Level Management
• Software/Data - Testing/QA

PROFESSIONAL EXPERIENCE:

Director of Information Technology

Confidential

Responsibilities:

• Implement and Lead Technical Project Management efforts - managed conversion of accounting system to Dynamics Great Plains and multiple major upgrades
• Prioritize project workflows to maximize resource utilization to ensure timely completion of projects
• Analysis and direction of internal and external resources to delegate tasks/projects to best resource based on workload and talent
• Provide development, oversight/management of project budgets
• Change Management
• Establish and align IT Strategies and Long-Range Plans for appropriate use of technology company-wide
• Develop, implement, and monitor cyber security policies, procedures, and accepted best practices
• Provide leadership and management of internal staff, external consultants,’ and technical vendors’ efforts
• Instrumental in interviewing and hiring top tier talent. Developed and implemented new hire checklist, mentoring/ of staff members
• Conduct and participate in meetings at work group level to ensure all understand overall goals and objective, status levels, and review of long-range strategic goals
• Conduct steering meetings with C-Level management to ensure alignment with overall business goals, along with recommendations related to technical issues and/or budget development and oversight
• Provide on-going Vendor Management
• Manage/Oversee Service Level Agreements
• Negotiation and oversight of new contracts with technical vendors/suppliers
• Pivotal role as primary customer, factory, and vendor technical contact
• Consistently seek and support innovative ideas and/or different techniques to accomplish business and departmental goals and reinforcing there may always be a better way to perform a task and room for improvement in current processes and efficiencies
• Strong knowledge of Budget preparation and monitoring
• Manage current budget of approximately 400K
• Ensure budget aligns with current business short and long-term goals to support consistent forward momentum and growth
• Implement and design infrastructure supporting continued transition from very paper intensive processes to electronic/digital storage of documents necessary to perform daily business function
• Data Analytics development/testing/optimization utilizing Power BI, MS SQL, SSRS
• Database Administration / Development
• Design and begin SharePoint migration of existing on-premise shares to allow more user flexibility and begin pursuing external sharing of certain documents with customers and partners
• Integration of existing legacy project management system into SharePoint site to manage structure within Project Files library
• Utilizing JSON/Power-Automate to create folders and access SharePoint library directly from Access front-end, populate meta-data in SharePoint List etc.
• Lead administration and custom development of project management application performing HVAC equipment project management and CRM functions
• Developed integration with accounting software to automate transfer of accounts receivable\accounts payable electronically rather than manual reentry of this information
• Primary tool utilized by entire sales staff to manage projects, provide billing information to accounting, and CRM functions
• Spearhead innovative technologies (wireless devices, infrastructure, and software, SaaS, IaaS) evaluation, research, and implementation
• Manage network infrastructure and software

Principal/Senior Consultant

Confidential

Responsibilities:

• Designed and maintained network infrastructure
• Formulated and implemented budgets for clientele and consulting business
• Performed all facets of designing, building and tailoring business applications
• Realized business productivity and efficiency through Business Process Analysis
• Developed custom websites and provided ongoing maintenance
• Proposed development and rollout for long range strategic plans
• Business Development
• Supported/maintained wide area wireless network for local ISP

Information Services Manager

Confidential

Responsibilities:

• Executed design, expansion, and management of Windows Server based network, Windows client PC’s, and wireless devices
• Lead developer for internal Project Management system
• Initial design and ongoing development utilize MS Access
• Extensive VBA programming
• Reporting development
• SharePoint Development and integration with legacy project management system
• Prepared and managed Information Services Budget with negotiated contracts and managed third party consultants
• Monitored compliance with negotiated SLA’s
• Identified and researched innovative technologies and implemented if applicable
• Implemented conversion from multiple local printers, un-networked copiers to fewer digital MFP devices
• Decreased overall printing budget
• Increased business efficiency
• Began conversion to more electronic storage of documents versus paper intensive
• Analyzed Business Process and implemented Change Management initiatives