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Senior Business Systems Analyst/ Scrum Master Resume

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Nyc, NY

SUMMARY

  • 8+ years of experience as a Business Systems Analyst and Scrum Master, working closely with business users, developers and subject matter experts through all phases of teh SDLC.
  • Proficient at working in teh Banking and Retail companies. Experienced in working with clients to implement requirements and in providing team leadership for development support teams comprising company as well as client.
  • Excellent work ethics and analytical skills coupled with excellent written, communication, and interpersonal skills describing a committed team player and an individual \contributor too.
  • Innately talented in leveraging and automating technology to eliminate inefficiencies and to optimize teh use of available resources.
  • Expertise in concisely decomposing business requirements into functional requirements & business rules, developing Use Cases using UML methodology and preparing test plans and test cases, project charter and implemented UAT testing.
  • Proven abilityto work in an extremely fast paced environment, andperform at high standards with limited supervision, including ability to manage project teams located across multiple delivery sites.
  • Proficient in SMART requirement gathering, performing appropriate analysis and business processes management with a strong noledge of System Development Life Cycle (SDLC) using Waterfall, and Scrum methodologies.
  • Excellent Business writing skills, including extensive writing of Business Requirements Document (BRD), Functional Requirements Document (FRD), Non - Functional Requirements Document (NFRD) and System Requirements Specification (SRS).
  • Excellent customer facing skills, and experienced in meeting with customers for gathering requirement utilizing methods such as interviews, questionnaires, surveys, and Document Analysis.
  • Proficient in creating mock-up screens, prototype and dynamic UI with HTML, MS Visio, and OmniGraffle.
  • Evaluated change requests by performing impact analysis on teh triple constraints - time, cost, scope.
  • Proficient in tightly coupled architecture, loosely coupled architecture (including SOA), web services and web methods. Skilled with teh BPMN process.
  • Comprehensive understanding of Web-Services (and their documentation) using XML, WSDL and UDDI, using Three-Tier Architecture and Service Oriented Architecture (SOA).
  • Exposure to Client-side, and Server-side validations for request and responses of web methods to web services to assist teh development team.
  • Acquired good understanding of AWS. Well versed with GAP and Risk Analysis.
  • Significant experience in reviewing Test Procedures and creating Test Cases, Test Scripts and Test plans for Manual Tests. Made sure teh test environment is available.
  • Helped in doing Regression testing, and Functional Testing for teh feature developed.
  • Extensive noledge in data collection, analysis and evaluation, analytical problem solving, decision making and interpersonal skill with ability to interact and understand among different individuals at all levels of teh project.
  • Experience in using SharePoint to share, manage, import and export documents for future references of project.
  • Excellent analytical, problem solving and communication skills, dedicated & self-motivated, proven leadership capabilities, time management and interpersonal skills, benefitting teh organization as a whole.
  • Engaged in scripting of business logic in teh web methods of Web services. Created an artifact of teh Web Service Level Agreement (SLA) document through XML.
  • Facilitated scrum ceremonies such as Product Backlog meeting, Daily Scrum meetings, Sprint Planning meeting, Sprint Review meeting and Retrospective meeting and extensive noledge in maintaining Product backlog, Burn down chart and Team Velocity using Rally.
  • Scrum Master Accredited Certification from International Scrum Institute. Good Knowledge of SAFe methodology.
  • Used SOA techniques to define teh systems in order to depict teh exchange of data.

TECHNICAL SKILLS

SDLC: Waterfall, Waterfall Scrum Hybrid, Agile, Scrum, SAFe

Modeling tools: MS Visio, Balsamiq, Tableau, OmniGraffle

Business Analysis tools: VersionOne, CA Agile, Jira, HP ALM

Operating Systems: Windows, MacOS

Data Warehousing: Data Modelling, Data Marts, OLTP, OLAP, Snowflake Schema, Star Fish schema

Project Management tools: MS Project, MS SharePoint Server, Confluence

Languages: HTML, CSS, MySQL, Python, C#, AJAX

Web Technology: XML, SOAP, Web Services

Defect Tracking Tools: HP ALM 11.0, Bugzilla, VersionOne/Bugzilla

Testing Tools: Selenium, HP UFT, Microsoft Test Manager 2013, Cucumber

Documentation: Adobe Acrobat DC, MS Word, MS Project, MS SharePoint, MS Outlook

Protocols: HTTP, HTTPS, SMTP, FTP, SOAP

ETL: Informatica, AWS Kinesis Firehose

Databases: AWS Redshift, AWS dynamoDB, MySQL, Oracle 11g R2

BI Tools: Tableau, Crystal Reports, Google Analytics, SPSS, SFDC, Adobe Analytics

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Senior Business Systems Analyst/ Scrum Master

Responsibilities:

  • Gatheird and developed requirements using semi-structured informal interviews, document analysis, requirements workshops, and surveys.
  • Helped Project Manager in preparing Cost benefit analysis, and conducted GAP Analysis
  • Interacted with business owners to identify business system needs, evaluated solutions for business problems and proposed methods to increase efficiency and provide feasible solution to teh project
  • Supported project managers with scheduling, reporting, and other project control activities
  • Maintained artifacts such as BRD, FRD, and SRS; and got approval of it before moving to development phase
  • Created Business rules for teh IAM policies to give access depending on teh departments and participated actively in teh documentation of IAM policies
  • Created Use Case Diagrams and Activity Diagrams using MS Visio
  • Conducted Scrum Workshops to familiarize teh team with Scrum as a concept and process skeleton. Also, conducted User Story Writing Sessions to decompose BRD into User Stories and determine Acceptance Criteria for Potentially Shippable Product Output
  • Created Business rules for teh IAM policies to give access depending on teh departments and participated actively in teh documentation of IAM policies
  • Created Use Case Diagrams and Activity Diagrams using MS Visio.
  • Facilitated teh product backlog grooming and halped teh Product Owner in grooming teh backlog.
  • Managed teh cross functional teams and planned all teh vital aspects. Facilitated teh sprint retrospectives by various techniques such as Start-Stop-Continue and Ignition-Accelerate-Break.
  • Assisted teh product owner in prioritizing and estimating Product Backlog Items (PBIs) to pick Sprint tasks by incorporating suggestions from cross-functional IT teams.
  • Facilitated, conducted and established agendas for Sprint Ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Refinement).
  • Tracked and improved efficiency and Team Velocity using Sprint Burn-Down Chart and Release Burn-Down Chart. Also, strategically handled requirement churn
  • Assisted product owner in Sprint Review meetings by facilitating product demos and backtracking them to teh requirements to determine when it is DONE and shippable.
  • Developed data flow diagrams, illustrating teh flow of data from teh sources to Amazon Redshift
  • Performed Data Analysis on generating canned as well as Ad-Hoc reports and Data Mapping activities for teh reports using Amazon Quicksight.
  • Handled teh onsite and offshore location teams.
  • Acted as teh gatekeeper for all teh defects in teh testing phase, logged and analyzed defects using HP-QC
  • Assisted creation of Test Plans, Test Scenarios, Test Cases and created Requirement Traceability Matrices. Conducted User Acceptance Training (UAT) and actively participated and facilitated testing of teh system during Smoke Testing, Black Box Testing and Regression Testing.

Environment: Waterfall-Scrum Hybrid, MS Visio, JIRA 5.2, MS Office 2007 (MS Word, MS Excel, MS PowerPoint), Wireframes, HP QC 11.0, UML, AWS Lambda, AWS DynamoDB, AWS Redshift, JAVA, JavaScript, AJAX, ETL, MS Project, HTML, Web Services, SOA, XML

Confidential, Birmingham, Alabama

Business Systems Analyst/Scrum Master

Responsibilities:

  • Conducted walkthrough with project stakeholders to verify teh accuracy of teh requirements
  • Conducted elicitation techniques like surveys/questionnaires, brainstorming, client interviewing and document analysis, impact analysis and conducted JAD Sessions with various stakeholders.
  • Was responsible for creating and reviewing process flows, business requirements, functional requirements, project schedules, documentation and test plans
  • Created Use Case Diagrams, and Activity Diagrams using UML modeling tool called OmniGraffle
  • Worked with Development teams in creating wireframes and mock up diagrams
  • Created various types of reports/sub-reports and cross tab reports with bar chart, pie chart and line-chart graph representation reports using Crystal Reports. Participated actively in teh interaction of UX, RESTful APIs
  • Used UDDI to identify and study relevant web services and web methods required for teh application
  • Documented sample requests, depicting teh format of teh calls to and from teh web service
  • Analyzed business requirements and created business rules for client side validations
  • Organized and facilitated sprint planning, user story writing sessions, reviews, retrospectives, demos
  • Facilitated teh process of orchestration by providing process flow diagram in order to automate teh business process. Made sure that teh new regulation is followed for teh Traditional and Roth IRAs
  • Designed teh Test Plan and Test Cases for teh processes. Made sure that teh ERISA act was followed
  • Responsible for halping write teh user manuals. Also created artifacts like BRD, FRD, and SRS
  • Tracked teh progress of teh project using Rally and continuously monitoring of scope creep at all stages
  • Acted as a gatekeeper for all teh defects in teh testing phase, logged and analyzed defects using HP-ALM
  • Organized Triage calls to resolve conflicts as well as to work out defects identified in testing
  • Maintained artifacts such as Sprint burn down, Product burn down chart, and defect logs, which in turn assisted in velocity and capacity calculation for superior planning of upcoming sprints
  • Scripted business rules for teh web service, and assisted in drafting agreements for various web methods in XML
  • Worked with teh product owner and development team in deciding and negotiating teh definition of done and acceptance criteria for Potentially Shippable Product Increment (PSPI)
  • Acted as a liaison between teh technical staff and teh users (staff and management). Also, was responsible for communications between Project Team and other related departments
  • Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and supervised teh development of User Manuals for customers

Environment: Scrum, MS Word, MS SharePoint, MS Excel, MS Visio, Tbaleau, OmniGraffle, XML, HTML, UML, HP-ALM, MS Power Point, SQL, CA Agile

Confidential, Conshohocken, PA

Sr. Business Systems Analyst

Responsibilities:

  • Coached teh stakeholders regarding teh Agile practices.
  • Mentored teh team a halped in forging a strong relationship.
  • Gatheird business requirements using appropriate elicitation techniques like user observation, brainstorming, client interviewing and document analysis and JAD Sessions
  • Evangelized teh benefits of Scrum to ensure its smooth adoption and tracked velocity and sprint progress
  • Managed stakeholder expectations, status, risks, issues, and created product release plan
  • Handled issues/ risks proactively and worked with teh Senior Management Teams to deliver teh project
  • Created Project initiation document (PID) and established Requirements traceability Matrix (RTM) using Rational Requisite Pro to trace teh completeness of requirements
  • Provided technical support for Sprint Cycles and testing with VersionOne tool
  • TEMPEffectively conveyed weekly project status, burndown charts to teh stakeholders.
  • Conducted Sprint planning and retrospective activities through Adobe Connect
  • Conducted coaching sessions regarding Agile development methods
  • Participated and hosted meetings, technical discussion, reviews and release planning
  • Resolved impediments by coordinating and collaborating with teh cross-functional teams.
  • Helped prioritize user stories using Planning Poker technique and used Scrum related tools such as Version One to document and visualize stories, tasks and measure performance through burndown charts/velocity charts
  • Performed requirements walkthroughs with teh Dev and QA teams with teh aim to develop testing strategies and test plans such that test cases to reflect user needs and created functional and non- functional requirement documents and technical specification documents and delivered within project timelines.
  • Conducted safety check to make sure that my team is feeling safe for teh retrospectives
  • Aided in data profiling by examining teh source data
  • Performed data mappings so as to map teh source data to teh destination data
  • Developed Use Case Diagrams to identify teh users involved. Created Activity diagrams and Sequence diagrams to depict teh process flows
  • Fabricated conceptual and logical ER diagrams for teh database. Created data dictionary for teh data models.
  • Involved with data analysts during teh ETL operations in identifying teh source files/databases from OLTP systems. Implemented teh transformation logic in order to achieve data uniformity
  • Performed SQL Stored Procedures for complex queries
  • Provided Knowledge Transfer to teh team. Coached my team members (one-to-one), if they were stuck anywhere
  • Displayed information using Information radiators
  • Guide teh stakeholders in performing UAT(User Acceptance Testing)

Environment: Scrum, Version One, Oracle, HTML5, Tableau, Ideaboardz, Server Services, Informatica PowerCenter v9.1, SQL, Microsoft Test Manager, Adobe Connect, MS Office Suite

Confidential

Sr. Business Analyst

Responsibilities:

  • Interacted with teh customers and internal stakeholders to gather user requirements and their expectations from teh system.
  • Involved in analyzing Business Requirements and developing System Specifications.
  • Analyzed monthly/quarterly performance against plans and forecast and recommended corrective actions.
  • Did rigorous load testing using Load Runner.
  • Assessed business priorities, and advised business units on risks and Cost-Benefit analysis.
  • Used Rational Rose to generate various UML Diagrams.
  • Organized cross training of team members and users to become more responsive.
  • Participated in teh development and preparation of teh Test Plan with teh testing team as well as ensuring testability, reliability, usability, maintainability and performance of teh application.
  • Involved in incident reporting and change and configuration management procedures using Clear Case.
  • Ensured that teh modifications suggested by teh users were incorporated into teh application.
  • Formed a bridge between teh Project Manager and different teams with TEMPeffective presentations.

Environment: Waterfall, MS Office Suite, XML, MS Visio, UML, Clear Case, Share Point 2007, SQL Server, Mockup Screens, Crystal Reports

Confidential

Junior Business Analyst

Responsibilities:

  • Extracted teh business requirements keeping in mind their need for teh application and developed teh BRD
  • Interacted with numerous internal groups and formed productive and positive working relationships with staff with varying technical and business backgrounds and skill levels across teh organization.
  • Used business process modelling techniques for reengineering
  • Involved in teh back-office operations using data from Confidential
  • Facilitated a JAD session with teh Architects, QAs and Developers to recognize teh dependencies of teh project and formulate teh various business rules for teh application
  • Helped create artifacts and defined milestones and iteration plans for inception and elaboration phases
  • Assisted in testing teh application whether all teh user requirements were catered by teh application

Environment: Waterfall, MS Office Suite, .NET, XML, MS Visio, UML, SharePoint 2007, Tableau, Mockup Screens, Crystal Reports

Confidential

Quality Analyst

Responsibilities:

  • Framed business rules for CRM tool on ExactTarget framework
  • Produced, maintained and communicated project status report and deliverables with teams
  • Tracked defects in JIRA found at various software release phases and developed negative test data as well as updated regression test suite to check teh impact of new changes on teh previous data
  • Planned automated regression test scripts in HP QTP
  • Extensively involved in coming up with test specifications, test cases and test manuals
  • Validating teh Web Service responses using SOAPUI
  • Providing fault analysis results tothe appropriate team and assigning teh defect to teams for research
  • Handled end-to-end testing and integration for teh web application

Environment: Waterfall, MS Office Suite, JIRA, Microsoft Visio, SOAPUI, Microsoft Project, SQL, JAVA, DB@ databases, Selenium, HP QTP, Firefox

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