SUMMARY

• Over 7 + years of experience as a Business Analyst, System Analyst and Testing experience with frontline role in System Development Life Cycle (SDLC).
• Diversified experience and successful implementations in Information Technology, involving in - depth understanding of Business Process Flows, Software Development Life Cycle, Process design, Business and functional requirements, Business case preparation.
• Extensive experience in implementing Software Development Life Cycle (SDLC) principles and methodologies such as Agile, Rational Unified Process (RUP), and Waterfall Method in development.
• Expert in writing Functional and non- Functional requirements.
• Highly experienced in conducting Gap Analysis and Feasibility Analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Extensive experience as a Business Analyst and also in assisting Project Management to understand the scope of the project.
• Participated in functional analysis and requirements gathering and converting business requirements into functional requirements.
• Expert in Planning, facilitating, and participating in working sessions with cross-functional resources and mentoring to meet and exceed business needs.
• Conducting JAD sessions with the technology areas, interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations and email, to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Extensive knowledge of UML modeling, Drawing Sequence Diagrams, Flow diagram and Activity diagram using tools such as Microsoft Visio.
• Proficient with Microsoft Office tools (includes MS Project, MS Visio, MS Excel, MS Word, MS PowerPoint, and MS SharePoint).
• Skilled in coordinating and communicating between Developers, QA Teams, Management, QA and project leads and stakeholders to keep them informed at all the times about the development and the open issues.
• Exceptional communication skills and Presentation Skills, Result oriented professional who combines formal education/certifications with experience gained from research and hands-on opportunities. Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business as well as financial and system requirements.
• Extensive experience creating business documents including BRDs, FRDs, NFRDs.
• Worked with Rational RUP, RAD, Waterfall and Agile.

TECHNICAL SKILLS

Business/System Analysis: Requirement analysis, business rules, data flow diagram, flowcharts, business process modeling & improvement, Use Cases, Test Case, Test Scripts, gap analysis, cause and effect analysis, decision tree, BRD, BRS,JAD sessions.

Methodologies: SDLC, Waterfall model, Spiral model, Agile, RUP, UML.

Process model tools/software packages: MS Office tools (MS Word, MS Excel), MS Project, MS Visio, SDLC, Microsoft office Outlook 2003/2007, SDLC, Rational Rose.

Testing Tools /Bug Tracking Tools: Mercury Quality Center

Databases: SQL Server 2008 R2 management studio, MS Access 2000

Relevant Skills: Project Management, SharePoint Consultant, Product Manager, design, strong problem solving and analytic skills

PROFESSIONAL EXPERIENCE

Confidential - Cincinnati Ohio

Senior Business Analyst

Responsibilities:

• Designed and developed project document templates and managed SDLC using the RUP (Rational Unified Process) methodology.
• Comprehensively performed requirement gathering for the Enterprise Reporting System (ERS) using Requisite Pro.
• Designed and developed all Use Cases,UMLmodels, Activity & Sequence diagrams using Rational Suite of products.
• Developed Business Requirement Document (BRD), Functional Specification Document (FSD) as well as the High-level Project Plan.
• Participated in the research, development of business opportunities and brainstorming sessions for ideas within the scope of the project.
• Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Facilitated and managed meeting sessions aimed at JAD and/or project status updates with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management. Conducted interviews with key business users to collect requirements and business process information.
• Created and Maintained data mapping documents.
• Helped the testing team documenting the system requirements and testing system development. Designed and implemented basic SQL queries for QA testing and report / data validation. Set up definitions and process for test phases including Product, Integration, System and User Acceptance testing (UAT).

Environment: Windows XP,Java, SharePoint J2EE, SAS, Web logic, TOAD, Java Script,Rational Rose, MS Visio, MS Project, SQL Server 2000/2005.

Confidential, VA

Senior Business Analyst

Responsibilities:

• Assisted in developing Project Plan, Tracking and Managing Project Process, Managing project and resources for successful delivery, following RUP-based SDLC methodologies.
• Conducted interviews and user meetings with key users to collect Business Requirements and business process information
• Performed extensive Requirement Analysis including Data Analysis and Gap Analysis
• Organized and Documented Business Requirement Documentations, Features Requirement Documentations, and System Specification Documentations.
• Build prototype reports from excel spreadsheet during the requirement phase to visualize the reports and clarify requirements.
• Requirement validation of the reports and drilldowns. Worked on the design of logical data model.
• Worked on repository and session variables.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams.
• Developed Functional Specification Document as well as high-level System Design.
• Closely worked with Development Team to ensure their Understanding User Requirement.
• Closely worked with Users and technical team in managing and handling User Request Change and User Conflicts
• Developed QA Test Plan and assisted QA team in System Testing to ensure the new system.
• Worked with risk management IT to ensure applications support and fulfill CRM requirements and communicated CRM requirements to IT.

Environment: UML, RUP, Mainframe, SharePoint, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project) Windows 2003.

Confidential, TX

Business Analyst

Responsibilities:

• Performed extensive requirement analysis including Data analysis and GAP Analysis.
• Functioned as the primary link between the business line, operations, and the technical areas throughout the project cycle.
• Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Design and developed Use case Diagram, Activity Diagrams and Sequence Diagram using UML.
• Designed the business requirement collection approach based on project scope and SDLC Methodology.
• Collected and documented business processes as well as business rules. Provided key input is working with users in defining project and system requirement.
• Developed the requirements documents of the to-be-system using the Requirements Management Plan in Rational Requisite Pro.
• Performed Gap Analysis to identify the deficiencies of the current system and identify the requirements for the proposed system.
• Prepared Test plans, Test Cases based on business requirements.
• Worked directly with Developers, Project Managers and Business contacts to produce Test plans and Test Conditions.
• Participated in Joint Application Development (JAD) and Rapid Application Development (RAD) sessions for communicating and managing expectations.
• Followed established formats, procedures, created new formats, as well as researched, created, edited Technical and Business Data Documents.
• Involved in preparing Process Flow Diagram & other UML Diagrams using MS Visio.
• Conducted the project meetings successfully by coordinating all users, technical staff
• Actively Participated in internal presentation.

Environment: UAT, UML, Microsoft Office (Excel, Word, PowerPoint, Project), MS Access, MS Project, Rational Requisite Pro, SQL, Clear Case, MS Visio.

Confidential, VA

Business Analyst

Responsibilities:

• Obtained a thorough grasp of the business process that is being followed in the project environment.
• Extracted the business requirements from the end users keeping in mind their needs for the application and managing them using Rational Requisite Pro.
• Involved in gathering and documenting the requirements that were critical to the business process and using those requirements to design application software using a Use Case approach.
• Involved in Performance measurement and Client reporting.
• Prepared Business Workflow models that cover "How" business processes are accomplished.
• Responsible for collecting the business requirements.
• Approach the target opportunities and bring out business.
• Collected and documented business processes as well as business rules. Provided key input is working with users in defining project and system requirement.
• Conducted JAD sessions between the end users and the development team.
• Worked with software developers to ensure that the applications match as per requirement.
• Conducted project related presentations and provided reports to the higher management.
• Interacted with QA team to investigate and resolve production
• Perform business plan, risk and stakeholder management.
• Prepare workflow system for the business to streamline endorsement procedure for administrative processes.
• Initiate and participate in operational process flow reviews.

Environment: RRP, MS Project, MS Word, MS Excel, MS Visio, SharePoint, RUP, Rational Rose, UML, Test Director, SQL Server.

Confidential, DE

Business Analyst

Responsibilities:

• Experienced in handling complex Business Requirements and translate them into functional requirements according to the good requirements standard that BSM Architecture team has embraced.
• Served as a liaison to the stakeholder business community. Participate in a user and task analysis to maintain the business community's perspective.
• Experienced in understanding specific business needs and overall business strategy of the business customer.
• Analyzed the impacts of any new releases going into effect to minimize effects on corresponding systems.
• Worked with the Business/Functional Architect and other planners to assess current capabilities and identify high-level requirements.

Environment: MS Access, MS Visio, MS Office, SQL Server

Confidential, NY

Business Analyst

Responsibilities:

• Analyzed the systems for process flows and conducted user interviews to understand pain points, identify the scope and requirement gathering for the Permanent Insurance.
• Generated extensive documentation on business requirements, functional specifications and system, workflow, process flow diagrams and use case diagrams using UML in MS Visio.
• Coordinated with multiple internal departments and external vendors to build consensus and facilitate common understanding & synchronized approach to automation.
• Wrote specifications to establish standards for such initiatives in future.
• Designed and developed process flows and data flow diagrams with UML using MS Visio and was a part of data modeling team.
• Analyzed the data with various touch points using SQL and was responsible for preparing the functional specifications for the Data Integration.
• Used conceptual and logical modeling techniques to define primary tables and their relationships and details with other tables for data models.
• Coordinated with the development team to develop an optimal prototype and then a full scale usable model.
• Produced ad hoc reports for CRM (Customer Relationship Management) teams in Crystal Reports.
• Developed the test plan, identified test cases and wrote test scripts for aid the process of UAT.
• Did multi-party coordination to successfully deploy the applications and perform configuration management.

Environment: SQL Server, MS Access, MS Visio, MS Office, Rational RUP, RAD, Waterfall, Agile.

Confidential, VA

Business Analyst

Responsibilities:

• Performed In-Depth analysis of systems and business processes of Medicare as per CMS rules and procedures.
• Gathered requirements for the facets implementation and performed solution analysis.
• Conducted SME interviews, gathered requirements, and analyzed the requirements for the Claim processing system.
• Developed entity diagrams, data interface mapping to map all the possible inputs and outputs.
• Assisted Project with the project plan and conducted status report meeting to finish on the time scheduled.
• Involved in discussions and meetings with implementation team to verify the proposed functionality
• Created test cases to test the requirements with the requirement and performed UAT testing billing and invoice on facets.
• Prepared a document with the reporting specification and reporting requirement and trained decision makers on the report analysis.

Environment: SDLC, Microsoft Suit (Excel - Pivot tables, Macros), Word, PowerPoint, Visio, MS Project, Windows 2003/XP, Microsoft Visio, SQL.