SUMMARY

• 7+ years of extensive work Experience as a Business Analyst/Data Analyst in Banking, Insurance, Retail domains.
• Also constantly updating BRD timeline using MS project to keep track of milestones.
• Highly Experienced in User Story writing, Feasibility studies, Document generation, conducting Product Development Methodology, Joint Application Development (JAD) sessions for requirements gathering, analysis, design through interviews, workshops with user(s), subject matter experts (SME's), and business stakeholders.
• Proficient in writing user stories as a first step towards requirement gathering process.
• Worked on different models Agile, Waterfall and Iterative, ITIL as per the needs of the project.
• Strong knowledge in using GAP Analysis and Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and implementing it in the business process.
• Proficient in interacting with Stakeholders, Subject Matter Experts (SMEs), System Analysts and Technical team with excellent communication and interpersonal skills.
• Extensive experience in identifying systems requirements, defining business processes, identifying risks and Impact analysis, UML ( Unified Modeling Language) and Use Case Diagrams.
• Use of SQL to view and analyze data.
• Experience with SharePoint for document management
• Excellent skills in writing Business Requirements Document (BRD), Use case Document, Functional Requirement Document (FRD), Systems Design Specification (SDS), workflow and diagramming skills for drawing UML diagrams such as Activity diagrams, Class diagrams and Sequence diagrams, Dataflow diagrams.
• Proficient in Software Development Life Cycle (SDLC).
• Worked on product roadmap in order to give overview of the product development progress.
• Knowledge on creating various reports and data analysis for the purpose of making key decisions.
• Assisted project manager in conducting project planning and risk analysis for the project.
• Expert in Writing Test Cases, Test Plan and Quality Assurance.
• Highly Experienced with Workflow Analysis, Modeling, Entity Relationship Diagrams (ERD), Process Modeling, Data Flow Diagrams.
• Proficient in Using MS Outlook, MS Share Point, MS Access, MS Visio.
• Highly experienced with in the development, implementation, and integration of strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills, conducting Cost - Benefit Analysis.
• Excellent Communication skills with ability and willingness to work towards the business and technical requirements of clients and users.
• Excellent presentations skill and Flexibility in adapting to a wide range of work environments by inculcating new relevant skills with ease in a time sensitive frame.

TECHNICAL SKILLS

• Rational Unified Process
• UML
• MS Visio
• HTML
• SQL Server 2000/2005/2008
• MS SharePoint
• MS Access 2000/2003/2007
• Oracle 11i 10g 8i
• SCRUM
• MS Word 2010
• MS Excel 2010
• PowerPoint 20xx
• MS Access 2010
• MS Project 2010
• MS Outlook 2010
• XML
• ColdFusion
• ASP 3.0
• Windows NT/2000

PROFESSIONAL EXPERIENCE

Confidential, New Albany, NY

Business Analyst

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Assisted the project managers with the development of project management plans including scope identification, WBS, change control, risk analysis & project estimates.
• Worked extensively with SMEs & other stakeholders in understanding and documenting their requirements pertaining to the Financial Advisory processes through brainstorming & interview sessions.
• Conducted JAD (Joint application development) sessions with business users and development teams to gather Business, Application & Quality requirements.
• Involved in documentation during various phases of development life cycle including Project charter, BRD, user training & Actor catalogue.
• Created requirement documentations, wireframes, UML diagrams, Use cases based on system requirements in easy to understand format for Development, QA and business teams.
• Conducted GAP analysis around the identification of business rules, Risks involved, business and system process flows, user administration, requirements, product customization and assumptions.
• Created, modified, maintained using SQL server database.
• Assisted the testing team in developing the test plan, test conditions, and test cases based on business requirements and technical specifications.
• Performed UAT on business requirements, technical specifications and product knowledge.

Environment: UML, Use Case Analysis, MS Word, MS Power Point, MS Excel, MS SQL server, Windows XP/2000/2003/Vista, MS Outlook, MS Visio, MS Project, Quality Centre.

Confidential, Hurst, TX

Sr. Business Analyst

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Met with client groups to determine requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document.
• Experience with ATG application framework
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Assigned tasks among development team, monitored and tracked progress of project following Agile methodology.
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Worked with various vendor groups to gauge the effectiveness of their solution
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Suggested web security using encryption and authentication technologies for reporting and complaint filing procedures.
• Created wireframes and storyboards
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Experience as an external e-commerce solutions provider.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Upgraded e-commerce web site engine by managing resources and responsible for installing new software version to increase site uptime by 3%.
• Identified various frequently used modules within the application as well as the peak user volume for load testing purposes.
• Analyzed the test results from QA teams using Performance Studio Analysis to create various scenarios.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Collaborated with Quality Assurance Analyst in Automated and Manual Black box testing.
• Helped in creating end user manuals and procedure manuals.

Environment: Java, J2EE technology, Windows 2000 Advanced Server, UNIX / Oracle Platform, MS Visio, RUP, Agile, Rational Rose 2002, ATG, Rational Clear Quest, Rational Clear Case, Rational requisite pro, rational test manager, Rational Robot

Confidential, San Diego, CA

Business Analyst

Responsibilities:

• Conducted Gap Analysis by identifying existing capabilities, documenting the enhancements to meet the end state requirements.
• Suggested measures and recommendations to improve the current application performance of Cashbox and TV2
• Conducted JAD Worked with the customer service team (teller group) in knowing what they required to have an effective and efficient customer interaction platform
• Worked on derivatives, mortgage backed securities, bonds by using financial software which were custom made.
• Assisted the Project Manager in managing project resources and project timeline using MS Project.
• Explained the business processes using UML diagrams such as use cases diagram and flow charts.
• Worked with the System Architect to evaluate the system and successfully integrate the transaction.
• Worked on their online retail banking application.
• Session with management, SME, users and other stakeholders for open and pending issues.
• Helped the web technology team in website development.

Environment: Windows 2000/XP, UML, Rational Rose, MS Visio, MS Project, HP Quality Center, SQL, UNIX. RUP, MS Excel, MS Word.

Confidential

Sr. Business Analyst

Responsibilities:

• Created the functional requirements specification from the business requirements. Participate in JAD Session with the business users.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Worked on projects with different domains such as Financial (Mergent Online) Healthcare/Pharmaceutical (Novartis), Publishing House (MEI), Government and Semi-Government (Gujarat Govt. and UNCC, NCSU)s.
• Gained better understanding of SDLC methodology working on different domains and types of projects.
• Prepared logical Data Models that contains set of diagrams and BRDs (Business Requirement Documents) supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Depending on the type of project worked on different methodologies such as AGILE, Waterfall and Object Oriented (OO)
• Created user manuals for various projects and in - house products such as Survey Plus, SurveyNet and Archive Plus.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class diagrams and ER Diagrams in MS Visio.
• Worked on Wire frames during the Elaboration Phase Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Scheduled meetings with developers, SAs (System Analyst) and testers to collaborate resource allocation and project completion using MS Project.
• Assisted with User Acceptance Testing with prospective users. Developed and maintained Standard Operating Procedures (SOP).
• Worked on projects that involved usage of XML and Web 2.0 concepts.
• Working on MS SQL Server Data Warehousing for one of the in-house product called Archive-Plus, a tool to archiving and purging data. Attended the training for understanding the concepts of extracting the data from multiple databases, transforming in a format compatible and loading the same.
• Conceptualized the website and did technical and web-based content for Archive-plus.com
• Aware of concepts of creating reports on daily, weekly and monthly basis for strategic and tactical decision making process.

Environment: MS Visio 2007,MS PowerPoint, MS Word, XML MS Project 2007, MS Outlook, SDLC, White paper, CMS, OO analysis, UML, MS SQL Server, Product marketing.