SUMMARY

• A self - motivated, organized professional having excellent administration, analytical, diagnostic and communication skills. A quick learner as well as a good team player, having 5 years of strong experience in data analysis and Business Analyst for IT project (Communications, Health Care, Finance (Accounts Payable & Receivable))
• Worked extensively on Business and Data Analysis tasks, was involved in requirements gathering, analysis and documentation, data elicitation and gathering, data analysis, data transformation and loading. Working with the backend systems and databases for loading and querying data. Designing and generating reports to provide detailed analysis to top management. Documenting the analysis and findings for future use.
• In-depth knowledge of system development life-cycle (Waterfall, Agile and Scrum), project planning techniques and information modeling techniques with good understanding of business processes
• Experienced in Requirement Gathering, Preparing Use Cases, Project Planning, Controlling, Technical Writing, User Acceptance Testing and Change Control management
• Knowledge of presentation software, word processing software and spreadsheet (MS Office)
• Knowledge of computer service architectures, HTML and Internet research
• Excellent project management and critical thinking skills
• Worked on different analysis tools like MS Project, JIRA, Share Point, Confluence, HP Quality Center, MS Visio.
• Proven team player, having ability of working with high performance teams, interfacing with Business Users and Development teams, experience of managing meetings with cross functional teams to find solutions.
• A proactive thinker known for process and system improvements to increase system reliability / productivity in a user friendly manner

TECHNICAL SKILLS

Computer: Word, Excel, Access, Power point, MS Visio, MS Project, Outlook, Typing speed of 50 words/Minute

Database: PL/SQL, Oracle, Toad, SQL Developer

Business and Data Analysis: HP Quality Center, JIRA, Share Point, Dream viewer, Star UML

Documentation and Planning: Documenting processes, analysis findings in word documents. Planning and tracking activities in excel

Finance: Working with Account Receivable and Account payable accounts, supporting financial audits. Documenting and filing the audit reports.

Customer Support: Communicating with customers through calls and emails

PROFESSIONAL EXPERIENCE

Confidential, Rockville, MD

Business Analyst

Responsibilities:

• Interfacing with business users to prepare and update Business Functional and Non Functional Requirements Specifications(FRS & NFRS), Use Cases and Wire Frames
• Working on creating change requests and implementing the change requests in Agile environment
• Liaised with functional and business users during analyzing, documenting business requirements and reviewing it with the business users
• Assist Development team, Quality Assurance and Project Manager in planning, designing, programming, testing and implementing client projects
• Working with the User Interface team in generating UI wireframes using dream viewer
• Working on providing solutions for designing the claim error reports and policy and other coverage related document storage within the system
• Helping the business team with UAT
• Ensuring that all artifacts complied with corporate SDLC Policies and guidelines.
• Communicating with the project stakeholders on the project updates
• Working on different tools like MS Office, JIRA, MS Visio, Project Management Tool Kit

Confidential, Washington, DC

Business Analyst

Responsibilities:

• Worked on Eliciting/Gathering business requirements using different Business Analysis Methodologies
• Worked on analyzing, documenting business requirements and reviewing it with the business users
• Assisted Development team, Quality Assurance and Project Manager in planning, designing, programming, testing and implementing client projects
• Worked with different teams at different SDLC phases to bridge the gap between business and IT
• Worked with the User Interface team in generating UI wireframes using dream viewer
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements
• Worked on representing the system requirements in different use cases and supported use case UML diagrams (Flowcharts, Sequence Diagrams)
• Worked with the business users on writing test cases and performed User Acceptance Testing
• Ensured all artifacts complied with corporate SDLC Policies and guidelines
• Worked on customer building data analysis to use the building related data for the applications, used SQL in querying building data
• Provided supports to supervisors by documenting organizational structures, internal processes and clients’ business requirements
• Conducted presentations to key decision makers
• Worked on different tools like MS Office, JIRA, Share Point, Quality Center, MS Visio, MS Project, SQL Developer, Star UML

Confidential, Rockville, MD

Junior Business Analyst/ Project Coordinator

Responsibilities:

• Worked as a Junior Business Analyst in analyzing, and documenting business requirements
• Worked with the project manager in writing and modifying project plans using MS Project
• Worked with Senior Business Analyst and Project Manager in maintaining traceability matrix
• Helped in conducting business requirement reviews, and presentation to different teams
• Helped the Project Manager in CMMI quality process audits
• Assisted the Business and Development team in User Acceptance testing
• Worked on different tools like MS Office, MS Project, JIRA, SharePoint

Confidential, Rockville, MD

Data Analyst

Responsibilities:

• Travel Planning: Planned travel for executives
• Travel Analysis: Analyzed the different travel related data and suggesting cost effective travel measures
• Methodology: Involved in setting up the travel and booking process and expense filing methodology
• Documentation: Documented the travel procedure and generated user manuals
• Reporting: Monthly reporting of expenses, trail balances and financial reporting
• Accounting: Found differences between GL and Subsidiary accounts
• Accounting Analysis: Reviewed financial data completeness and analysis of financial accounts

Confidential, Rockville, MD

Data Analyst

Responsibilities:

• Data Gathering and Analysis: Collected and Analyzed data for Department of Health and Department of Education
• Data Aggregation & Transformation: Aggregated the data under different entities and transformed data in the required format
• Data Loading: Loaded the data in different databases and Information Management systems
• Data Querying: Queryed data for analysis purpose
• Data Review: Involved in data reviewing
• Documentation: Documented the data analysis findings
• Reporting: Designed and generated different reports for auditing purpose
• Communication: Communicated with different stakeholders for gathering data, reporting bottlenecks, resolving concerns and questions.
• Timesheet management and payroll processing
• Accounting: Analyzed and processed account receivable and insurance data
• Process setup: Involved in setting up process for material management
• Driving Meetings: Involved in setting up meetings with cross functional teams, documenting the minutes of the meetings and answering the other team questions.

Confidential, Washington, DC

Student Intern

Responsibilities:

• Data Entry: ran queries in Post Secondary Education Participation System (PEPS)
• Training Manuals: aided Systems Security Officer (SSO) and Project Manager (PM) create and edit manuals