SUMMARY

• Almost 6 year’s industry experience as a Business Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis. Expertise in working with Business Analysis, Business Processes, Business Process Models, Business Flow Diagrams and Business Requirement Documents.
• Expertise in Business Systems Analysis and Requirements Management.
• Direct responsibilities include experience with requirements gathering, planning, organizing, and Change Management.
• Excellent Analytical skills, Technical skills to understand the Business process and Functionality requirements and to translate them to system requirement specifications.
• In - Depth Knowledge of all phases of SDLC methodologies like Waterfall, Scrum and Agile (RUP).
• Experience in developing and writing functional business requirement and process flows.
• Experience in conducting JAD sessions for project definition involving analyzing requirements, creating prototypes, and user interface documents.
• Experience in Business Process definition, Risk Analysis, and Use case Analysis.
• Experience in Business Analysis using tools such as Functional Flow charts, Workshops and Brainstorming Sessions and extensive exposure to UML diagrams using MS VISIO.
• Good knowledge of Medicaid, Medicare as well as Diagnostic codes.
• Good experience and knowledge in HIPAA 5010 and overall HIPAA regulations.
• Worked with data processing and have excellent knowledge of user membership activity data handling.
• Good experience working as QA (Quality Assurance) reviewing test plans and Test Scripts to make sure that all the requirements will be covered in scripts and tested properly
• Experience of doing GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Risk analysis, and ROI analysis.
• Team player, result-oriented, fast learner, excellent communication skills with strong research capability.

PROFESSIONAL EXPERIENCE

Confidential, Ankeny, IA

Business Analyst

Responsibilities:

• Performed Feasibility Study, Project Planning, Requirements Analysis, and Prototype Development
• Followed Agile SDLC methodology from requirement analysis through deployment, using Agile methodology
• Gathered Business requirements and documented them and translated them into system specifications and business process flow for internal and B2B web services.
• Researched various steps in project lifecycle and constructed system in a way that the high-risk material would be easily identified and monitored.
• Facilitated Joint Application Development (JAD) for communicating and managing expectations to discuss ways of integration of rational tools with current system
• Developed test plans, test conditions and test cases to be used in testing based on Business requirements
• Proficient in creating UML Diagrams including Use Cases Diagrams, Activity Diagrams using Rational Rose and MS Visio
• Prepared comprehensive Use Case Specifications document by identifying the use cases from the collected business gathering document.
• Managed the change request and analyzed the impact of the change request on the application in regards to Project Plan, Project Scope and Project Schedule.
• Worked with development and testing teams to accomplish timely release.
• Worked closely with QA to develop Test Plans and Test Cases as per the requirements using Mercury Quality Center.
• Reviewed and processed Test Plans, Test Cases, Test Case Execution and performed data validation using specification documents and Quality Centre.
• Involved in User Manual designing, knowledge transition seminars, and conducted benchmarking activities to identify best practices in the industry

Environment: AGILE, MS Office, MS Visio, Rational Rose, RUP, UML, Clear Case

Confidential, Salt Lake City, UT

Business Analyst

Responsibilities:

• Interacted with clients to assess needs, identify key challenges, and define Project Scope and Deliverables.
• Produced Business requirement document for the Data Warehousing and Customer Information systems that integrated with the Loan Initiation, Insurance and Card management systems
• Prioritized project efforts, developed project plans, process flows, Use Cases and SRS using RUP.
• Performed Problem Analysis, Research Solutions and presented recommendations.
• Developed additional processing and data models that will be added to existing system using MS Visio.
• Gathered Business Requirements and used Rational Requisite Pro for documenting the requirements.
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Analyzed and designed the workflow for system by following the Rational Unified Process (RUP) including modeling the pre-defined business requirements with Rational Rose to document Business Use Cases and process scenarios.
• Involved in maintaining Requirements Traceability Matrix (RTM) using Rational Requisite Pro.
• Attended meetings with QA team members for SME in order to deliver quality documents.
• Reported status, milestones, and project plan tracking to project management and project owners on a weekly basis.
• Used MS Visio for flow-charts, process model and architectural design of the application.
• Developed Test plans and scripts using Test Manager and utilized Use Cases as a basis for performing Integration and System testing.
• Reported defects and bugs to development team using Mercury Quality Center.
• Assisted project manager in co-ordination with onshore and offshore IT staff.
• Executed regression test cases and UAT test cases.

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), UML, MS Project, MS Office Suite, MS Visio, Mercury Quality Center, Share point.

Confidential - NYC, NY

Business Analyst

Responsibilities:

• Worked according to the activities/roles laid down in each phase of software development life cycle created using agile methodology.
• Analyzed and documented the system specifications, Business requirements and detail design of the software for full understanding of the business and used Requisite Pro for the requirement tracking and analyzing.
• Worked with various IT functional areas as well as regularly interacted with hospital personnel such as Clinical Informatics, hospital IT management, clinicians, physicians and senior management
• Performed requirements analysis and design using Rational Rose and Requisite Pro.
• Conducted JAD sessions for communicating with all the project directors and stakeholders. Created process workflows, functional specifications and project initiation artifacts.
• Analyzed, documented and managed all project requirements and change to requirements throughout the software development lifecycle using Requisite Pro.
• Created Use-Cases, Sequence and Collaboration Diagrams to demonstrate software architecture and interaction of system components before prototyping. Used Rational Rose, Requisite-Pro for requirement traceability.
• Responsible for data management, data modeling.
• Involved in GAP analysis around the identification of business rules, business and system process flows, user administration, requirements and assumptions.
• Developed test cases and scripts based on business requirements for the GUI, functional, User Acceptance & System Back-end testing.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs.
• Trained and acted as point of contact for new employees.
• Involved in White Box Testing of the Java Code with developer in Unit Testing phase.
• Reviewed and evaluated all the modules of the software before delivery to user’s to confirm its meeting the standard criteria.
• Interacted with developers & various members of my team to discuss and resolve defects and their priorities.
• Organized meetings to discuss outstanding issues with QA team and developers

Environment: AGILE, Java, Java Script, Oracle, Rational Suite (Rose, Requisite Pro), UML, WinRunner, Load Runner, Test Director.

Confidential, Santa Ana, CA

Business Analyst

Responsibilities:

• Gathered Analyzed, Validated, and Managed and documented the stated requirements.
• Interacted with users for verifying requirements, managing change control process, updating existing documentation.
• Created Functional Requirement Specification documents - included UML Use case diagrams, scenarios, activity diagrams and data mapping.
• Provided End User Consulting on Functionality and Business Process.
• Acted as a client liaison to review priorities and manage the overall client queue.
• Provided consultation services to clients, technicians and internal departments on basic to intricate functions of the applications.
• Identified business directions & objectives that may influence the required data and application architectures.
• Defined and prioritized business requirements to determine which business subject areas provide the most needed information; prioritized and sequenced implementations accordingly.
• Provided relevant test scenarios for the testing team.
• Worked with test team to develop system integration test scripts and ensure the testing results correspond to the business expectations.
• Performed Data Validation, Data Integration and Backend/DB testing using SQL Queries manually.
• Created Test input requirements and prepared the test data for data driven testing.
• Coordinated and Set-up offshore teams.
• Conducted Knowledge Transfer sessions to the offshore team.

Environment: Test Director, SQL, QTP, GUI, UML, Load Runner.