SUMMARY

• Eight years of Business and System Analysis experience with the ability to work independently and manage business expectations with a delivery - focused approach to work, ability to build and maintain strong working relationships with senior and junior business sponsors, as well as technical specialists.
• Over 5 years of financial domain experience with performance in collateral management for OTC and exchange traded derivatives, oversight of the daily pricing functions for all Derivative Instruments, including futures and options. Created and maintained the reasonableness of the valuation models for OTC derivatives.
• Project Management experience with knowledge on concepts and procedures that involve project planning, ROI Analysis, resource utilization and budget allocation, project schedule and timeline, preparing release documents, managing risks and dependencies and tracking the project’s status weekly using SSA’s Investment Management Tool (IMT).
• Acted as a liaison between the business and the technical team in the areas of Software Design and Development Life Cycle and Web based technologies.
• Experienced in requirements gathering, software analysis and design, documentation and communication of business design on complex business requirements.
• Followed the Agile methodology, RUP Rational Unified Process and SCRUM in the project development
• RUP engineering disciplines such as Business Modeling, Requirements, Analysis and Design, Implementation, test, Deployment. Supporting RUP disciplines such as Configuration Management and Change management, Project management, Environment, Iteration Modeling.
• Proficient in developing Analysis Model, Use Case Diagrams, Behavior Diagrams, Class Diagrams using MS Visio and Rational Rose for business process.
• Experience in interacting with business users to identify information needs and initiating process changes, Requirements gathering, and strong in authoring Use case diagrams using UML and use case specification documents (USD).
• Proficient in user acceptance testing (UAT), unit, integration, functional, load, regression testing.
• Worked on insurance data related to Medicare, Medicaid, and Insurance claims.
• Adept in interacting with business users in identifying, analyzing, documenting user requirements into use case model using business modeling tools like MS Visio.
• Experience increatingand implementing testplans andteststrategies,executingtest scripts and defects tracking using Mercury Quality Centre.AlsoExperience in executing automation scripts using Quick Test Professional (QTP)/Unified Functional Testing (UFT)
• Work with a variety of programs and tools including Primavera P3/P6, Microsoft Project, MS Excel, MS PowerPoint, MS Word and other programs to perform schedule analysis and develop schedule reports
• Strong business acumen, strategic thinking, communication, interpersonal and presentation skills, adept at creating, editing, and coordinating extensive communication networks (facilitation of joint application development (JAD) sessions and interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations, and e-mails, etc.) to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS

Methodologies: RUP, SDLC, UML, Waterfall and Agile

Business Skills: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling & Analysis, JAD/RAD Sessions, Requirements Gathering, Gap Analysis and Impact analysis

Databases: Oracle, MS Access, MS SQL Server, MySQL, TOAD

Operating Systems: Linux, Windows 95/2000/NT/XP, UNIX

Requirements, Testing and Reporting Tools: Quality Center, Test Director 8.0, PVCS Tracker, Clear-Quest, ALM, Mercury Suite, Rational Suite, Quick Test Pro (QTP), Unified Functional Testing(UFT), Sprinter, Version One, Hyperion Performance Suite 8

Scripting Languages: VB Script

ERP: Oracle Financials(GL, AP, AR, CM, OM and FA)

Office Tools: Microsoft Office 2007/2003

Project Mgmt. Tools: M.S. Project, Primavera P3/P6

PROFESSIONAL EXPERIENCE

Confidential, Maryland

Lead Business Analyst

Responsibilities:

• Provided analytical and validation support to Social Security Administration (SSA) on various applications for the Office of Earnings, Enumeration and Administrative System (OEEAS), which includes AWR, Java Web Service Prototype, IDEA and EMAC 2 projects.
• Currently working on the AAMS redesign project for FY16 release as a Senior BA/PM to lead a team of analysts to gather business, operational and compliance requirements, creating project plan, assign responsibilities to team members, manage daily project administration, serve as a liaison between business, obtain stakeholder approvals and sign-offs, develop and evaluate test plans and testing strategies, coordinating testing, deploying release-based functionalities using Agile Methodology
• Developed the interface conceptual models using UML and screen mockups, use case diagrams using VISIO.
• Responsible for developing the requirements template and various project documents including PSA, BPDs, DFRs among others
• Created customized adhoc reports for EMAC users using Hyperion Business Intelligence gateway (BIG) tool as and when needed
• Recorded meeting minutes for each application to ensure the decisions are documented, and to track the action items of the team members.
• Facilitated, prepared presentations, and demonstrated the applications to the various SSA components.
• Responsible for the release documents such as SR, SRC, and VP and continuously tracking the project status of the status basis.
• Lead the validation team in documenting and successfully delivering the functional and screen requirements work products in a timely fashion.
• Developed test cases/scenarios for 508, DIET, and system testing for each release and responsible for Validation efforts such as system testing, UAT, regression testing and database testing using Application Lifecycle Management (ALM) tool
• Involved in mentoring SSA by providing one-on-one training to the EMAC users as required, which helped in better understanding of the application
• Extensively used ALM to upload the requirements, validate the application, perform iterative test runs using Sprinter, identify, and track defects in validation and requirements phase.
• Written SQL queries for database testing to ensure integrity and consistency of data and also to generate reports as and when needed.
• Identified some of the critical and showstopper defects and worked closely with the developers in resolving the issues and assisting the emergency releases.
• Provided production support for the applications on a day-to-day basis, and provided work around for the user identified issues.
• Directed and managed the Change Request Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request in the project
• Worked with a cross-task team to document the business process, identify the data dictionaries and data element mapping of the 24 systems for the IDEA project.
• Worked on Intra-Government Payment and Collection (IPAC) to standardized interagency fund transfer mechanism for Federal Program Agencies.
• Worked on initiating the order, processing an IPAC in the General Ledger (GL) module, matching an IPAC batch in the Accounts Payable (AP) clearing modules, processing straight payments, processing a chargeback and Cancelled funds, and generate monthly reports.

Confidential, Virginia

Business Analyst

Responsibilities:

• Worked as a BA for an in-house Insurance project
• Design the business requirement collection approach based on the business need and requirement priority.
• Perform requirements scoping and analysis of high priority requirements for implementation.
• Worked on the rating algorithm as per ISO standards
• Create context and workflow models, information and business rule models, use cases, and object models during the analysis phase of the project.
• Worked on identifying and validating the coverages from ISO net
• Followed test cases using ALM to test the application
• Train business users on applications and mentor junior business analysts.
• Interact with the development and testing teams to improve overall quality of the application
• Develop Use Case Model, Activity Diagrams and Sequence Diagrams and screen prototypes using modeling tools.
• Followed Waterfall methodology for the project and was involved in documentation during various phases of SDLC.
• Generate periodic status reports, make presentations using Power Point, MS Word excel and access.

Confidential, New York

Business Analyst

Responsibilities:

• Created context and workflow models, information and business rule models, Use Case and object models during the analysis phase of the project
• Worked on Problem Analysis, Researched Solution and presented recommendations for a better model.
• Designed Object Oriented Diagrams representing Use Case Diagrams and all necessary sub-features using UML.
• Worked closely with Development and Testing teams to resolve logical and technical hurdles in the development
• Coordinated User Acceptance Testing (UAT) of the system, which consolidated trouble management and trouble reporting, performed database testing using Database Checkpoint
• Gave presentations on the usage of the application developed
• Achieved results by addressing multiple project requirements concurrently with a focus on Client workshops to gather critical information and establish strategic vision.
• Helped the Database team identifying requirements through data dictionary maintained all through the project
• From the reports understood current reconciliation business logic.
• Gathered Citi ADR and Computershare Daily Transaction and Total positions files and created required fields list.
• Discussed with business existing logic, collected their inputs, and communicated new reconciliation business logic.
• Created data dictionary, data elements, data types and tables
• Created required basic GUI screens mock up with Flex and reports look and feel with Microsoft word.
• Prepared business requirement document, mapping document and test case document
• Coordinated and conducted meeting between business and development team for discrepancies clarifications.
• Tested the application, captured the bugs and prioritized the bugs on bug tracking.
• Postproduction support

Confidential

Project Coordinator

Responsibilities:

• Assist the Project Manager and involve in gathering requirements and analysis by interviewing users and SMEs
• Model the as-Is system and complete the GAP Analysis for the existing system in order to map it to the To-Be system.
• Develop Use Case Model, Activity Diagrams and Sequence Diagrams using modeling tools.
• Create screen prototypes for the business users using MS FrontPage.
• Followed Waterfall methodology for the project. Involved in documentation during various phases of SDLC.
• Interact with the development and testing teams to improve overall quality of the application
• Generate periodic status reports, make presentations using Power Point, MS Word excel and access and played a facilitator role in JAD & RAD Sessions.