Profile

• Dynamic and performance-driven business professional with strong organizational, business planning and forecasting skills.
• Internationally experienced professional with diverse industry experience and with global systems, stakeholders and projects.
• Successful document processing, test cases, workflows, procedures and research experience.
• Ability to handle existing inventory, promotional products and new product introductions and negotiate contracts.
• Exceptional communication and interpersonal skills with the ability to negotiate effectively with both internal and external stakeholders at all levels.
• Excellent facilitation and conflict management skills to manage challenging situations among stakeholders.
• Resourceful in the completion of projects, effective at multi-tasking.
• Strong skills in time management, prioritizing tasks, and meeting deadlines.
• High energy with bias towards continuous improvement.
• Information Technology Expertise
• Proficient in MS Office products, hands on with Excel, Word, Excel spreadsheets and Outlook.
• Operating System: window 7 and windows XP, Window Server 2000, Window 98.
• Cisco Certified Network Associate CCNA

Professional Experience

• Demand Planning Analyst, Confidential Instant Printing is leading printing company in US and Canada.
• Develop demand forecasts based on demand patterns and business trends.
• Conduct monthly forecasting meetings to review and maintain forecast by category
• Assist in demand planning and management activities of company products.
• Perform market analysis and determine customer demands.
• Enter and maintain Allocation in system of record
• Make forecast adjustments based on seasonal products, promotions and discounts.
• Perform root cause analysis of demand issues and provide permanent resolutions.
• Review forecasts versus backlog to create Demand Plan
• Work with inventory team to monitor inventory levels and replenish appropriate products.
• Determine demand forecasts to support in budgeting and inventory management.
• Supports projects, as necessary, to implement future enhancements
• Review and manage change requests from customers, field warehouses and plants, making appropriate reschedule in accordance with the Master Planning policy
• Planned and coordinated product movements throughout nationwide.
• Data entry, data auditing, creating data planning reports monitoring all data for accuracy.
• Close interaction with Sales and Marketing to understand demand forecast drivers
• Ensuring effective communications testing of Business Continuity Planning.
• Identify and execute ways to improve training, mentoring, and processes.
• Co-ordination of Sales and Operations planning processes.
• Negotiating the price, terms of agreements and closing sales.
• Reviewed historical sales trends, research demand drivers, prepared forecast, and evaluated results.
• Maintained weekly and monthly reports for the business.
• Responsible for manage cost control, quality levels and facilitate solutions.
• Business Planning Analyst, Confidential
• Egis is Europe's leading projects, engineering and operation's company with revenue of 1.2B.
• Perform all Order Maintenance, System Maintenance and provide Customer Service for assigned accounts as required i.e. resolve issues, track purchase orders, product information and pricing .
• Maintained strong vendor relationships.
• Coordination with regional and global and compliance teams.
• Facilitate process mapping sessions with business groups and others to gain a comprehensive understanding of company processes.
• Responsible for reporting and tracking of corporate projects and initiatives for corporate oversight.
• Developed and maintained daily, weekly, monthly and annual short term and long term budget plans.
• Administration and updating Incident Reports for Online data base.
• Effectively delivered complex analysis and reporting metrics on monitoring, audit and review.
• Managed all personnel issues for a staff of 22 employees. Organized work load, allocating tasks, tasking team on a daily basis.
• Responding to customer service inquiries, requests and complaints appropriately.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Provide support in all types of Database Configuration Historical reporting issue.
• Provide direct business planning support to Customer Service support departments Call Center Information Systems, Customer Service Admin, Customer Service Operations Center, and Customer Service Operational Support .

Business Analyst, Confidential

• Porterton is Ireland's leading system's company with national operations.
• Prepare monthly revenue and demand planning reports along with detailed analysis.
• Conduct monthly forecasting meetings to review and maintain forecast by category.
• Review inventory supply vs. sales demand each month and prepare purchase requisitions that support budgeted buy-plan.
• Work with vendors to expedite shipments and resolve shipping issues.
• Support in-stock optimization through weekly evaluation of inventory vs. sales trends.
• Work with manufacturing plants to work on recovery plan to mitigate back orders.
• Prepare reports, queries and analysis to insure finished goods are available to meet customer requested delivery dates.
• Completing all documentation and administrative records, fully and accurately.
• Monitor case load distribution and their progress frequently. Report status of incidents of concern to Regional Manager.
• Identifying areas of the business where improvements can be made.
• Writing accurate reports through the detailed analysis of data.
• Responsible for inputting structured database on to the system including Transformed Orders to Invoices.
• Business Process Analyst, Confidential
• Standard Chartered is world's leading and one of the largest banks in Pakistan.
• Track all business development activities, analyze quarterly progress and suggest new strategies based on findings.
• Built strong customer- client-stakeholder relationships.
• Document process improvements in the form of business requirements, communicating with appropriate groups as necessary to implement changes.
• Provide support for corporate business process initiatives to utilize standardized process maps and terminology across the organization
• Maintain an awareness of status and progress of all projects
• Responsible for improvement in service quality relationships, and developing innovative products.
• Managed the analysis and implementation of several large business projects.