We provide IT Staff Augmentation Services!

Business Analysis Resume Profile

Charlotte, NC

Business Analysis


  • 15 Years of Technology Management Project Leadership Experience
  • Expertise Converting IT into Business Value-Driven, ROI-based Organization
  • MBA with IT Focus
  • BS in Finance

Technology Innovation

Infuse focus on technology advancement through broad understanding of IT strategies, tools, standards, and cutting-edge processes. Leverage financial background to improve technology ROI through business case analysis, capital planning, budgeting, and performance metric management.

Organizational Leadership

Engaging leader that builds strong technical teams committed to enabling technology. Foster cross-functional collaboration and communication.

Professional Experience


Project Manager

Project Manage numerous projects designed to deliver a solution that includes the provisioning of well-integrated systems, software, processes and electronic data enabling the customer to efficiently and effectively manage pipeline assets.

Technology Advancement

  • Responsible for the management and oversight of all phases of project planning and execution including, but not limited to scope, schedule, cost, quality, environmental, safety, communications, security, and integration.


Supervisor, Program Manager

Led team of 10 engineers in all aspects of technology design, implementation, and management for client systems and collaboration solutions. Crafted and executed a shift from Novell to Microsoft technology strategies.

Business Leadership

  • Authored the business vision and aligned technology roadmap to meet dynamic market and business requirements
  • Prepared and defended 5 year capital plan to include resource requirements, milestones, contingencies mitigation plans
  • Guided transformation from Break-Fix mentality to forward-looking, business enablement and value-driven focus

Technology Advancement

  • Selected to Program Manage a dynamic, robust technology innovation program that modernized the organization's operating system, messaging, enterprise video, collaboration, application virtualization deployment strategy
  • - Led collaborative engagement with technology vendor to migrate from Novell GroupWise to Microsoft Outlook, Lync SharePoint while evaluating technological, financial and legal implications of hosting on prem, hybrid or cloud
  • - Managed the migration to Windows 7 accountable for all software compatibility tracking remediation


Manager, Wireless Network Engineering

Directed team of up to seven engineers and a project manager in solution design and engineering management across 1715 stores, 37 distribution centers, and 54 headquarters facilities. Defined technology solution roadmap. Oversaw vendor relations, including vendor sourcing and selection, product procurement, and implementation.

Innovative Solution Design Delivery

  • Partnered with business teams to shape the vision for market leading mobile and digital experiences for guests across multiple channels
  • Managed multiple strategic vendor relationships to drive technology innovation, establish product roadmaps, and ensure service delivery to exceed established business objectives.
  • Captured 22M cost avoidance via competitive vendor sourcing optimization of wireless solution refresh plan
  • Rob Gerhardt Page Two rrgerhardt gmail.com 612.388.1495


Recruited into technology planning and integration role and advanced through positions of increasing accountability managing server technologies for retail sites, corporate, and distribution center operations. Led teams of up to 21 global in-house and offshore resources. Trained and mentored teams. Directed strategic technology initiatives.

Infrastructure Optimization Engineering Leadership

  • Adopted Value Engineering approach, using What If scenarios to drive long-term ROI focus on hardware lifecycle.
  • Unified efforts of disparate teams to accelerate deployment and provisioning time
  • Created server virtualization strategy and led team in deployment of 1,500 servers and de-commissioning of 1,000 legacy servers across corporate headquarters and all distribution center facilities in 2-year span
  • - Recognized with CIO Award for excellence and innovation in positioning IT as a Service
  • - Spearheaded Lean Six Sigma initiative that streamlined server build process, cutting build cycle times by 62 .
  • Virtualized server environment for retail stores, reducing physical server footprint by 71
  • - Delivered 25M in hardware acquisition capital avoidance over a 5-year refresh cycle
  • Partnered with Microsoft to remedy application performance issues in retail stores using HyperV, upgrading Server OS to optimize application database. Expedited to meet peak season timeline, reducing outage window from 8 to 2 hours


Sr. IT Project Manager, Harris Information Technology Services

Coordinated project teams comprised of cross-functional resources through all project lifecycle phases for IT, PMO, process improvement, and other special enterprise-level initiatives. Defined charter, resource requirements, and prepared project plans. Oversaw senior leadership communications, scheduling, forecasting, and budget estimates.

Project Management

  • Led 55M project to integrate 200K digital devices into unified, secure network solution
  • - Cut network implementation costs 52 by devising comprehensive process improvement strategy
  • - Accelerated site deployment times 45 while boosting customer satisfaction
  • Founded formal Program Management Office PMO instituted risk management earned value management principles
  • Supervised team of up to 9 in planning/execution of consulting engagements with government client. Evaluated business needs and authored business case/operational impact analyses. Presented solution alternatives to account stakeholders.

Economic Business Analysis

  • Ensured continuity across business requirements, functional requirements, and system design via continued involvement in all SDLC phases
  • Developed macro-driven modeling tools designed to compare fiscal and operational impacts for several alternatives. Utilized linear programming to ensure the optimal performance given numerous programmatic constraints
  • Identified future program objectives and resource requirements. Prepared defendable business cases that detailed cost and benefits of proposed initiatives

Hire Now