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Senior Business Analyst Resume Profile

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NY

GOALS Results oriented data management and financial reporting professional with a distinguished, consistent record in database development, analytics, project planning and efficiency improvements. Deadline driven professional who is a Lead Analyst managing both short and long term projects to meet diverse business requirements. Flexible team leader who is a respected successful communicator with demonstrated ability to maintain confidentiality, meet deadlines and adapt to increasing levels of responsibility.

SOFTWARE EXPERIENCE

Exceptional: Cognos, MS Access, MS Excel, MS Word

Proficient: Business Objects, MS Office, SQL, TOAD

NOTABLE ACCOMPLISHMENTS Received multiple Bravo Quarterly awards for being the Sr Business Analyst that developed multiple Cognos cycle time reports which focused our Asset Management customers on process improvements resulting in increased revenues. Developed Access reporting tools for management, allowing team members to more efficiently track pending issues leading to quicker resolutions and improved revenues by reducing expenditures.

RELEVANT EXPERIENCE

Confidential

Promoted to Senior Business Analyst

  • Analyze data complexities of operational procedures and how to effectively apply to reporting requirements.
  • Lead research and validate data management trends and develop reports increasing customer revenues.
  • Teach new business process flows as a Sr Analyst to new analysts and show them how to efficiently build Access and Cognos reports that produce accurate results from multiple data sources.
  • Lead Sr Analyst for Asset Management group creating financial dashboard and tracking projects in Access and Cognos leading to the procurement of more than half a dozen new Asset clients.
  • Coordinate meetings with customers providing report user instructions and training where necessary.

Promoted to Senior Reporting Analyst

  • Performed needs analysis to develop production ad hoc reports and desktop tools for management.
  • Work with IT in development of new data warehouse structures by building test environment projects.
  • Establishing project plans that organize and develop short and long term reporting goals.
  • Analyzed data for sales, company volume, service evaluations and client specific requests.
  • Created and maintain Access databases and Cognos reports for daily management use.

Promoted to Reporting Analyst

  • Run deadline oriented projects and reports that meet the needs of both internal and external customers.
  • Analyze financial and operational information needs to develop report plans and end user outputs.

Client Services Consultant

  • Coordinated all aspects of customers move from real estate processes to moving services needs.

Confidential

Senior Customer Service Representative

Assisted attorneys and underwriters in establishing qualified corporate and residential accounts.

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