PROFESSIONAL SUMMARY

• 7 years of experience in the field of information systems as Business System Analyst/ Business Analyst and Quality analyst and worked extensively in Health care, Pharmaceutical, Mortgage, Technology, and Retail domains in diverse business and technical environments.
• Experience in user requirements gathering, Use Case design and analysis, Use Case specifications, Use case Models, System Development, Scenarios, Business rules, Business processes, Work flow diagrams, process flows and technical documentation, using Unified Modeling Language UML , MS Office Suite, Raven Flow and Rational Suite.
• Created User requirement Specification URS , Functional Requirement Specification FRS , business process flow System.
• Knowledge of Health Information and Health Care Services Regulatory Environment including EDI, HIPAA, HL7, Medicare Medicaid.
• Experience in Health Care Industry with exposure to Electronic Medical and Health Records EMR EHR /Automated Health Care Systems.
• Strong knowledge of EDI formats and HIPAA 4010 to HIPAA 5010 changes to these formats.
• Exceptional ability to research, analyze and translate technical information to end-users at all levels.
• Experience in translating Market Research Data into functional specifications.
• Designed and implemented sales promotion schemes, Direct mail campaigns, advertisements and customer surveys.
• Knowledge in HIPAA Implementation. Involved in various HIPAA related projects.
• EDI Testing with good understanding of Quality Assurance Tools and Methodologies.
• Knowledge and experience in EDI Data Mapping and Migration.
• Extensive experience in research with the team members of various ERP SAP systems available in the market for the implementation.
• Strongly possess Project management skills, keeping in mind keeping in mind the objectives of the project and constraints affecting time, scope and budget.
• Experience in performing Feasibility analysis, Risk analysis and Gap analysis.
• Organized many Joint Application developments JAD and Joint Requirement Planning sessions JRP , Interviews, workshops and requirement Elicitation sessions, sessions with end-user/clients/stake holders and the development group.
• Created test scripts using Quick Test Pro 8.0 and modified and updated the test scripts.
• Performed Functional, GUI, Integration, System and End-to-End testing both manually and using Quick Test Pro 8.0 Automation tool.
• Experience in creating Test Plans, Test Cases and Quality Assurance Testing
• Extensively interacted with the QA Team in executing the Test Plans, Providing Test Data, Creating Test Cases, Issuing STR's upon detection of bugs and collecting the Test Metrics.
• Thorough knowledge in Requirement analysis, Planning, Scheduling Tracking projects.
• Excellent Experience in Rational Unified Processing RUP , Unified Modeling Language UML , and Use Case Specification Documents USD .
• Involved in GUI testing, Functionality Testing, Regression testing, System Testing, Unit Testing, Integration Testing, Performance Testing, and Stress Testing.
• Broad Knowledge in reviewing Test Procedures, creating Test plans and detailed test plans for UAT, Test scenario, defining Test cases, both System Integration and executed many test cases.
• Experience in Test Data reviewing and maintaining and executing detailed Test scripts for UAT, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing UAT .
• Ability to manage teams and encourage communication among team members so as to build strong team communication and coordination so as to achieve organizational goals and objectives.
• Creative and Aggressive Person capable of performing under pressure and maintaining positive and productive team environments.
• An effective communicator with excellent relationship building interpersonal skills. Strong analytical, problem solving organizational abilities.

TECHNICAL SKILLS

Analysis Methodologies: RUP, UML, Agile methodology, Waterfall Methodology,

Risk Analysis, Gap analysis

Business Modeling Tools: Rational Rose, Microsoft Visio, Enterprise architect, Rational Requisite pro, Test Director

Project Management: Microsoft Project, Microsoft Office

Databases: Oracle, MSQL Server, DB2, MS Access.

Testing Tools: Mercury Quality Center, Test Tracker, Test Director, Rational

Clear Quest, Toad, SQL Plus, Win Runner, Load Runner, Quick

Test pro 6.5,/8.0

Technologies: HTML, DHTML, XML, Client- Server Programming, J2EE. .NET,ASP.NET, Visual Basic, VB.NET.

Programming Language: HTML, SQL, ORACLE, SQL Server, PL/SQL, UML, C, C , Java, COBOL.

ERP Software: Sap R/3. Oracle, Siebel, People Soft.

Operating Systems: Windows 9x/ 2000/ NT/ XP/ Vista/ 7 MacOS.

WORK EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Assembled business requirement documents BRD and the functional specifications as per the user requirements.
• Created Business Workflow based on the requirements gathered from the client.
• Created functional specification documents based on the business requirement documents.
• Organized JAD Sessions to resolve issues and conflicts, and to arrive at quick agreements regarding the system architecture design.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Actively participated in enhancement meetings. Involved in the meeting with Business process owners, SME subject matter experts and Marketing Team for Requirements gathering in definition stage.
• Interacted extensively with the client and the management teams to understand the requirements and to report the status of the testing efforts on their applications.
• Successfully managed the implementation of HIPAA 837 834 transactions to meet Federal and State requirements.
• Assisted user interface UI designers in conducting usability studies and developing the UI.
• Conducted individual and group joint application development JAD sessions with business stakeholders and technical units.
• Created database driven reports with output to Excel.
• Participated in various meetings and discussed enhancement and modification request issues.
• Performed Gap Analysis.
• Followed the RUP methodology for the entire SDLC.
• Involved in Test Requirement gathering and Analysis using Technical/Functional Specification Documents
• Performed end-to-end testing on the release version of the software application and detected GUI bugs. Tracked bugs using Quality Center and performed regression testing of the entire application once the bugs are fixed.
• Used Quick Test Pro to write test scripts for Regression Testing, Data driven Testing and Cross Platform Testing. Used QuickTestPro checkpoints to automatically capture and verify properties such as the number of links.
• Used MS Project for status reporting and planning.
• Worked with the clients on the final signing process in the User Acceptance stages.

Environment: Windows XP, UML, SQL server, J2EE, MS Visio, MS Word, Rational Requisite Pro, HTML

Confidential

Business Analyst

Responsibilities:

• Involved in gathering user requirements and preparing following documents: Functional Requirement Specification FRS , System requirement Specification SRS , Business Requirement document BRD and Product Configuration Specifications.
• Involve in documenting the development and implementation of Business Data Catalog.
• Identified the scenarios based on business requirement and HIPPA compliance for each transaction such as 837 Claim and 276/277 Claim status .
• Working knowledge of benefits and claims processing on NASCO processing system.
• Used MS Visio and UML for generating class diagrams and activity diagrams. Used standard Business Analysis methodology centered on RUP Rational Unified Process .
• Followed Scrum development process using agile methodology.
• Entered professional and institutional claims in eFDE and mapping of claims.
• Participated in multiple team JAD sessions.
• Involved in reviewing the Test cases and Test Plans and identifying the gaps to make them more effective and relevant according the requirements.
• Provided support during the integration and UAT.
• Directly dealt with the SMEs for the Medicare Claims for Crosswalk, Provider Audit Reports for Claims, DRG pricing and documented the BRD and FRD and impact screens.
• Developed test cases and completed the entire System Testing of the Provider Enrollment Screen for NPI Implementation, prioritized the defects and rose to the Mainframe developer. Defect tracking was done using MS Excel.
• Involved in functionality, regression testing, integration testing and system testing. Involved in creating and executing the automation test scripts using the tool QTP.
• Created tests using both recording and programming. Created part of GUI map file, generated the test script using context sensitive mode and analog mode. System defects were tracked, reviewed, analyzed and compared and reported using Quality Center.
• Involved in Functionality Testing for the modules and conduct Interface and Regression Testing during the various phases of the development using QTP. Implemented automated regression test scripts based on business requirements using Quick Test Professional.

ENVIORNMENT: HIPAA, NPS, MS Office, Windows, Clear Quest, RTM, Visio, HTML, XML, SQL Server.

Confidential

Business Analyst

Responsibilities

• Involved in Implementation of ARGUS drug safety system and retiring ARISg
• Responsible for writing and maintaining Function Requirement Specifications FRS , Configuration Baseline Document.
• Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Responsible for configuring the Argus Safety System as per the business requirements as part of the Configuration Team.
• Responsible for arranging meetings and discuss the issues and gather requirements
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/ State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams DFD , ER Diagrams, and Web Page Mock-ups using Rational tools thus defining the Business Process Model and Data Process Model.
• Responsible for writing and Analyzing the Functional Requirements specification FRS document and UseCases for Electronic Submissions, E2B applications, Case Processing, Auto Letters and Reporting.
• Involved in writing the Configuration Baseline document for Reporting Rules.
• Involved in Data Migration from ARISg to ARGUS safety system.
• Worked with the UAT team to validate that the developed application will meet the business requirements.
• Created client documentation, acceptance tests plan and user procedures. Served as a tester for systems and user acceptance.
• Created the Change Controls for System Configuration and Configuration Baseline Document changes.

Environment: Oracle 9.0, VB, Business Objects, Toad, Mercury Quality Center

Confidential

Business Analyst

Responsibilities:

• Gathering business requirements through interviews and sessions with end users
• Conducted JAD sessions with users to gather and document the requirements
• Served as Communication Bridge between non-technical users and technical solution developers
• Collaborating with project stakeholders throughout all SDLC phases to ensure timely delivery of specified business solutions
• Implemented the Rational Unified Process RUP methodology of iterative software development with its various workflows, artifacts and activities
• As part of a team, involved in Project planning, gathering requirements, modifying, and executing GUI
• Participates in the development of project plans, assessing business processes, working with business users and IT to develop system solutions, and implementing solutions
• Recognize scope limitations and raise potential scope issues while designing the best system approach
• Provided support to the business during the User Acceptance Testing UAT .
• Reviewed the UAT Results to identify defects and enhancement request from the Users
• Documented the workflow of the application with various Screenshots of the application

Environment: Visual Studio, ASP.Net, MS Visio 2003, MS Office 2007, HTML, VB.

Confidential

Business Analyst

Responsibilities:

• Plan and Facilitate AS IS Business Process and Workflow models to create TO BE Business Process or scenarios with Business Information Technology teams using Visio.
• Created Business Requirements Document BRD , Functional Design Document FDD and Technical Design Document TDD , Data flow diagrams, to communicate the business requirements to the technical team.
• Created Context Level Diagrams, detailed Data Flow Diagrams, Use Cases, business process flowcharts for the AS IS system.
• Created detailed workflow diagrams, business flowcharts of existing and of proposed systems.
• Actively involved in creating/updating Work Breakdown Structure WBS , preparing deliverable tasks in the project plan.
• Involved in feasibility analysis and risk analysis of the project
• Involved in Gap Analysis of existing SDLC process, implementing AGILE and documenting the process
• Was involved in gathering requirement for data capture.
• Gathered and documented business requirements in order to describe the business needs in terms of the main deliverables.
• Facilitated meetings with Subject Matter Experts SMEs to create the process requirements, process improvements and to proper explain the development team the flow of future data modules.
• Functioned effortlessly and efficiently, as a liaison between four work streams and its task leads, SMEs, development team, and management group. Actively participated in Joint Meetings with the various teams involved in the development process.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements.
• Involved in different phases of Test effort like Pre testing, Acceptance testing and Back end testing

Confidential

Business Analyst

• Developed detailed business requirements and functional specifications for loss mitigation, foreclosure, and risk management systems.
• Held JAD sessions to collect the software requirement specifications SRS and used Requisite Pro to maintain the requirements
• Produced Requirements Traceability Matrixes RTMs to support the application development efforts that included Business Requirements, Actor Survey, Use Case Survey, Supplementary Specification Survey, Analysis Model, Design Artifacts and Test Case Survey
• Modeled and analyzed business processes.
• Reviewed and analyzed business/operational functions to identify opportunities for increased efficiency, improved work methods, and cost containment through process improvement and re-engineering efforts.
• Worked on the Loan Processor and Loan Closer modules, and developed customizations based on the needs of Ameriquest business users.
• Coordinated with the System Analyst and the Project Manager to setup the Pre-Validation and Validation environment to execute the scripts
• Participated in writing testing methodology, by following standards for test documentation, test requirements and test procedures
• Worked closely with engineering team to discuss the design and testing aspects of the applications to design the test plans and to isolate the root cause of defects
• Prepared Test Plan Test Cases from the Business Requirements, detected defects tracked and reported bugs using Test Director.
• Coordinated UAT and executed environment build plans
• Created test cases for FDR to perform Integration tests and verify the integrity of the accounts built on FDR.
• Performed GAP analysis during the conversion process.