Sales Manager- Business Development Resume
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Edgewater Park New, JerseY
SUMMARY:
- Accomplished manager with demonstrated leadership abilities that include creatively addressing business needs and devising effective solutions that contribute to bottom - line profits. Repeated sales success in the Multi-National, and Small to Medium size market segments. Adept at managing and prioritizing multiple sales opportunities within a fast-paced, deadline-driven environments. Results-oriented, decisive leader, with proven success building productive teams and closing sales.
- Face to Face Sales
- Business Solution Development
- Business Needs Assessment
- Customer Service Improvement
- Call Center Consultation
- Best Practices & Process Improvement
- Team Building & Innovative Leadership
- Resource Management
PROFESSIONAL EXPERIENCE:
Confidential- Edgewater Park New Jersey
Sales Manager- Business Development
Responsibilities:
- Responsible for developing full service marketing opportunities for small to large business, and state and local government.
- Sold high level graphics and design services, brand development, Market Campaigns, Print, Web Design and Event Planning.
Confidential - Lawrenceville New Jersey
Sales Associate - Business Development
Responsibilities:
- Responsible for increasing Confidential ’s policyholder enrollment within the small/medium Business market as well as some Private groups.
- Utilize Warm list, Sales leads, Telemarketing and Corporate Drop In techniques to secure appointments with key decision makers.
Confidential - South Plainfield New Jersey
Business Functional Analyst
Responsibilities:
- Responsible for designing and improving end-to-end sales processes for AT&T’s internal Enterprise, Premier and Signature segments sales forces.
- Developed Concept, Business and System Requirements.
- Conducted System and User Acceptance Testing
- Implemented a Controlled Introduction, and rollout of new sales support processes for General Availability using e-CRM platform
Confidential - New York & New Jersey
Business Manager- Signature Client Sales
Responsibilities:
- Directed all aspects of Business Development, Win-back and Retention sales.
- Established and maintained strategic relationships with Key Decision makers and influencers.
- Managed annual allocated budget for, administrative, and business expenses for 5 direct reports. Developed a team sales funnel to document and track sales opportunities from the Prospect stage to the Closed Sale stage.
- Substantially increased sales team Account Receivables objective by ‘owning’ the relationship with the client’s Finance Director and AR team.
- Recipient of several key sales s including two-time VP Sales, two-time Gold Club, and 100% Quota Attainment recognition.Managed team of 15 FSM’s (field service managers) responsible for project managing complex order activity for Signature Accounts such as Merrill Lynch, GE, and Confidential .
- Developed best practices for initiating, tracking, and implementing order activity using the e-CRM order platform.Actively participated in sales business planning meetings to identify sales opportunities.
- Liaised between sales team and customer contacts for all simplex/complex order activity. Compiled order information for hundreds of service orders and monitored through various stages to completion; collaborated with client organizations in order to design and develop product platforms/capabilities.
- Instituted several key initiatives, which increased on-time deliverables from 60% to upper 95% of regional objective.
- Evaluated existing project processes and developed task force in order to streamline process; efforts eliminated redundancies and order input errors while implemented follow-up procedures ensured overall satisfaction of client.
- Instrumental in the setup and maintenance of hundreds of branch offices; scheduled weekly sessions on new products and services, enabling clients to conduct business in an efficient manner.
- Established solid track record for improved customer satisfaction levels and renewed confidence in AT&T’s provisioning process.
- Honored with numerous s and customer appreciation letters for successful cutovers. al Background
