SUMMARY

• Professional Business Analyst with 7+ years of experience working in the Information Technology
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end - users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Comprehensive knowledge and experience in Software Development Life Cycle (SDLC) withbusinessprocess models: Waterfall & Agile (Scrum) methodologies.
• Skilled in preparing business requirements document (BRD), functional requirements document (FRD), non-functional requirements document (NFRD), use cases
• Point of sales, CRM, mobile application & Ecommerce.
• BYOD Applications (Bring your own device applications)
• Experienced in business analysis methodologies using Waterfall and Agile-Scrum
• Experience in identifying the delta between development and deployment and filling the gaps
• Experience in mapping As-is, To-be and Gap businessprocesses
• Solid experience working in all phases of the system development life cycle (SDLC), business process modeling, GAP analysis, development support and software testing support
• Conducted Joint application development (JAD) sessions with relevant Subject Matter Experts to assess and document current configuration of software testing
• Experienced in managing client interactions, project planning, scheduling, and development teams
• Efficient using various requirement elicitation / gathering techniques like user interviews, workshops, email surveys, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedure
• Experienced in UML and Use Case Analysis and Change Management
• Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for upload documents
• Excellent communication skills via email, skype, phone and IM
• Updated requirements as perbusiness user’s feedback and changes in functionality of the applications.
• Experienced in analyzing bugs, interaction with team members in fixing errors
• Excellent team building and problem-solving skills with strong technology background
• Ability to manage multiple project tasks with changing priorities and tight deadlines

TECHNICAL SKILLS

• Jira
• Confluence
• SQL
• MS Office
• Excel
• PowerPoint
• Project
• Word
• Outlook
• Visio

PROFESSIONAL EXPERIENCE

Confidential - Arkansas

Sr Business Analyst

Responsibilities:

• Reviewed the business requirements document (BRD) with the cross-functional team to analyze the high-level requirements
• Point of sales project
• Interacted with various business stakeholders to finalize the Business Requirements for the application
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle
• Project were implemented on the Agile framework
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders
• Elicitate high-level requirements and developed scope of the project
• Performed the requirement analysis, impact analysis and documented the requirements
• Worked collaboratively with Development Team to identify data requirements and mapping
• Followed a systematic approach to elicit, organize, and document requirements of the system
• Interacted with the stakeholders and the technical team for requirement gathering and translation of business requirements to technical specifications
• Provided input (scope, goals, risks, constraints and interfaces) to PM for project planning and control
• Worked extensively on MS Office tools like Excel, PowerPoint, Word etc. for documentation and presentation purposes, used SharePoint for document storage/sharing and used MS Outlook extensively for communication and meetings on the project
• Facilitated interviews, meetings, and JAD sessions during the process of requirement gathering
• Planned and documented procedures for data processing and prepared data flow diagrams for the application
• Prepared functional design specifications (FDS) employing use case scenarios
• Documented test cases and assisted the QA Team with the test plan
• Documented the traceability matrix for tracing the requirements and the test cases related to them
• Analyzed, documented, maintained business requirements and functional requirements
• Defined and documented business requirements with sufficient detail to enable customer sign-off
• Collaborated closely with the technical team for solution development

Confidential - Arkansas

Business Analyst

Responsibilities:

• Prepared BRD (BusinessRequirements Document), FRD (Functional Requirements Document) and N-FRD (Non-Functional Requirements Document)
• BYOD project - Inventory management & storing touring
• Worked as a liaison between the technical team and the clients in developing the system
• Performed as-is analysis, to-be analysis, data Analysis, Gap analysis,competitive analysis, comparative analysis, process flows and business flows.
• Responsible for requirement gathering,businessprocess flow,businessprocess modeling andbusinessanalysis
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables
• Conducted technical/non-technical presentations to the management and training workshops for the clients
• Designed and developed project document templates based on SDLC- agile methodology
• Coordinated with system architects and developers to convertbusinessrequirements into system requirements
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reporting
• Designed and implemented basic SQL queries for QA testing and report/ data validation.
• Performed UAT and participated in writing test plans, and developed different testing strategies like black box testing and load testing
• Participated in weekly status meetings, walkthroughs and documented the proceedings.
• Attended meetings with QA and developers to discuss defects
• Worked closely with business partners, SMEs to understand the process
• Participated in development of timelines for project delivery and managing projects and resources to successful completion.
• Reviewed thebusiness requirements document with thebusiness and development team to understand the architecture and functionality of the application.
• Updated requirements as perbusiness user’s feedback and changes in functionality of the applications
• Analyzed test results and reported the necessary corrective actions
• Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for upload documents

Confidential - Arkansas

Business Analyst

Responsibilities:

• Worked as a liaison between the technical team and the clients in developing the system
• Documentedbusinessrequirements and communicated these requirements with the development team for design and implementation ofbusinesssolutions
• Interviewed clients and gathered the requirements
• Prepared BRD (BusinessRequirements Document), FRD (Functional Requirements Document) and N-FRD (Non-Functional Requirements Document)
• Worked on backlog grooming items and presented what items can be picked up in next sprint to the squad/scrum master
• Utilized Agile Scrum methodology, participated in daily stand-up meetings, sprint planning meetings, sprint review meeting, and retrospective meetings
• Participated in sprint planning with BA/PM/Dev/QA to conclude the User Story points and the effort estimates
• Compiled SQL queries to validate data integration between the various database tables
• Created use cases, activity diagrams, sequence diagrams using MS Visio
• Tracked UAT (User Acceptance Testing) to verify the implementation against the requirements
• Validated the bugs opened by QA/businessand took appropriate action
• Supported Dev/QA team for thebusinessqueries
• Managed and updated Jira Agile board to track the movement of User Stories/Bugs
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables
• Conducted technical/non-technical presentations to the management and training workshops for the clients
• Designed and developed project document templates based on SDLC- agile methodology
• Used Jira for writing Epic, user stories with acceptance criteria or user stories with use cases, used Confluence for upload documents
• Attended meetings with QA and developers to discuss defects
• Worked closely with business partners, SMEs to understand the process