IT Business Analyst Resume Chicago, IL - Hire IT People

AREAS OF EXPERTISE

Business Analysis / As - Is Analysis, Concept Notes/ To-Be Analysis, Performing GAP Analysis/ Root Cause Analysis, Cost Benefit Analysis
High Level Design Documentation (USE CASE, AD, Flow Chart, CLD), SQL Server, ORACLE and Wireframes & Mock ups (Balsamiq, Axure, HTML)
Agile Project Management/ Scrum Management, Requirement Traceability Matrix, Business Requirement
Documentation / Functional Specifications
User Manuals & Functional Trainings, Project ownership, Project Health Reporting, Execution & coordination for SIT & UAT

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

IT Business Analyst

Responsibilities:

Determine, define, and document/map system specifications as well as process improvements
Participate and/or add leadership value in requirements sessions (i.e. JAD sessions)
Capture, elicit, and elaborate on business requirements for all aspects of a given project
Work with Globally located Stakeholders (Market, Customer, Vendors) and SMEs as FPOC
Managing the quality and acceptance of vendor analysis and testing SOW deliverables in a project setting
Conduct or participate in workshops to review, confirm, and clarify requirements with SMEs
Create appropriate documentation and supporting material to represent detailed business requirements
Serve as authority on business/functional requirements and desired behaviors within the product/apps
Participate in walkthrough and knowledge sessions to clarify requirements
Provide or obtain resolutions for outstanding questions around requested functionality and/or creative designs

Confidential, Chicago, IL

IS Technology Consultant

Responsibilities:

Assisted with enhancing and streamlining Center’s Business Support Solutions
Directly interacted with stakeholders, to understand the requirement and investigate it and then create the ticket to accomplish task through incident management system designed in Oracle Peoplesoft
Gathered and Analyzed Business requirements and created requirement documents
Assisted in Creating, developing, testing and managing Steans Center database, websites and web applications using Microsoft technologies programming languages, HTML, PHP, CSS, JS, Word press, CK Editor etc.
Provided new and edit existing graphical web content using Adobe tools like Dream viewer, Photoshop etc.
Performed other duties such as technical training and mentoring to staff members on various web applications

Confidential

Lead Consultant - Business Analytics

Responsibilities:

Conducted “As Is Analysis” and secondary research that helps identify the problem areas
Drafted and Designed Business requirements using UML i.e. USE CASES and Flow Diagrams
Analyzed the solutions recommended and explored the alternatives based on research
Developed requirements specifications from the business needs & defined detailed functional/process design based on requirements
Defined processes and tools best suited to each project; Project management tools like Version one, JIRA, MS Project and HP ALM
Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Confidential

Digital Project Delivery Lead

Responsibilities:

Executed work related to collecting and documenting of Functional, Non-Functional, and Domain requirements in Digital Marketing, Retail Banking, Healthcare and Telecom industries
Involved in all phases of software engineering from requirements gathering to QA testing and project implementation
Worked on Incident management of Existing SMLC Projects, having thorough understanding of HPSM incident management life cycle.
Uses enterprise analysis to perform problem analysis to formulate solutions for business needs
Suggested improvements on how IT systems and technology can help solve business problems and with implementation of Configuration Management
Worked on requirement management documentation tools like Quality Center, ReqPro, Visio etc. and Assisted in facilitation of QA/UAT testing to assure quality control of the business requirements

Confidential

Associate Project Manager

Responsibilities:

Developed and maintained a detailed BRD & SRS to Manage project deliverables in line with the project plan
Converted and recorded Business requirements into Unified modeling language using USE CASES
Recorded & managed project issues and Provided regular status reports to the Project Board and Program Managers
Resolved cross-functional issues at project level & Managed project scope and change control and escalating issues where necessary
Monitored project progress and performance and Provided status reports to the project sponsors
Worked to Liaise with Customers and Technical teams to smoothen the Project Communication
Worked closely with users to ensure the project meets business needs & Defined and managed the User Acceptance Testing program
Identified user training needs and devising and managing user training programs