SUMMARY

• Senior Business System Analyst with over 10+ years of experience working on finance IT projects in Digital payments, Trade finance, debit card management system, Enterprise Reconciliation
• Experience in Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile.
• Experience in Software testing Life Cycle (STLC) and Defect Tracking using JIRA, Mantis and TFS.
• Strong Experience creating Test cases, Test Plans and performing Black Box Testing based on business and technical requirements specification
• Expertise in Requirements elicitation, Analysis, Specifications, Workflows, Validation and managing requirement changes.
• Expert in Regression Testing, Adhoc Testing and Exploratory Testing
• Study and Understanding of various project level functionalities, according to that prepared Business Scenarios, Test Scenarios and Test Cases.
• Engage Constructively with projects team to support projects objectives through the application of principles
• Experience working both independently and collaboratively to solve problems and deliver high quality results in a fast - paced, unstructured environment. knowledge in writing SQL/Analytical as per the business specifications.
• Knowledge on capital market trading online and electronic trading platforms such as equity.
• Knowledge on Running trading and transaction comps for loans, market analysis.
• Including an understanding ofBusiness Process Flows, Business Requirements, Process Re-engineering, Issue / Change management, SLA tracking, and Escalation management, prototypes for web application, report generations.
• Having Knowledge on Yardi property management software.
• Analyzing and proposing business process improvements.
• Understanding of Requirements by interacting with the Business users and Documenting business, functional and non-functional requirements.
• Defining multiple system integration requirements, UI mapping and data validation requirements.
• Develop Wireframes/ Prototypes for the web applications that translate the Business requirements to design with industry best practices that provide feasible solution for Business users.
• In depth understanding of the AS-IS business process and developing TO-BE business processes and experience in converting these requirements into technical specifications for designing and developing, Test Plans and Test cases.
• Arrange the JAD session to elicit the real business needs from users and effectively manage user expectations
• Maintained project documentation and coordinated team efforts to successfully complete projects.
• Documented specifications based on user scenarios, requirements and input from business, wrote functional specifications for software applications by understanding the Business Rules.
• Checking and validation of requirements in conjunction with the stakeholders.
• Interacted with the Database team to understand the table structures (Master data) and analyze the source of the data from each report.
• Prepare solution option for risk analysis,financial analysis such as cost and benefits
• Prepare request for proposal(RFP) for new change requests.
• Experienced in writing SQL queries.
• Experience with the various tools & frameworks that enable capabilities within the Hadoop ecosystem, Hive, Sqoop
• Experienced in report generating Hands on experience in developing rich and complex information dashboards, MIS reports and visualizations.
• Knowledge on configuring ODBC drivers to export data from Hive and Spark SQL to other visualization software like Tableau.
• Expert level skills in MS Visio, Balsamiq to create wireframes and prototypes.
• Expert level skills in MS Office products like MS Word, MS Excel, and MS PowerPoint.
• Acted as a connection between management and development team for requirements and QA. Conducted walk through with stakeholders and end-users.
• Excellent communication, analytical, interpersonal, time-management and presentation skills.
• Hands-on experience working with, and thorough understanding of workflows, dashboards, browser-based customizations, blogs. Good understanding of Document Tags, Metadata, Content Types, Site Permissions.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile

Requirements Management: Visual SourceSafe, JIRA, Word and Excel,JAD Session

Issue Management: JIRA, Mantis

Change Management: VSS, TFS

Version Control Systems: TFS, and Visual SourceSafe

Project Management: MS Project, Microsoft Office Suite 2013

Technologies: Java,Oracle,Unix

Front-End Tools: MS Office (Word, Excel, Access, PowerPoint, and Outlook)MS Visio, MS Project, report generation and data visualization.

Conferencing Tools: Skype, Cisco WebEx, and TeamViewer

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, Georgia

Senior Business System Analyst

RESPONSIBILITIES:

• Co-ordination with Client and business users for major and minor roll outs and enhancements.
• Manages the relationship with vendors who support the maintenance of our Application and/or integrate with our technology stack
• Conduct meeting with different content owners to understand the analysis their content before migration.
• Prepare details analysis sheet for each department and prioritize them based on the reports from WebTrends.
• Work with subject matter experts (SME’s) to make sure business solutions meet the goals.
• Prepare the solution options for existing application and new features in mock ups.
• Prepare the request for proposal(RFP) for new change request.
• Prioritize requirements and create conceptual prototypes and mock-ups.
• Responsible for preparing FSD and translate into user stories as per the business need in TFS.
• Responsible for creating classic page and modern pages based on the business needs in the new interface.
• Validate and check the reports generated using tableau.
• Transform are the steps required to transform the data from the AS-IS data model to the TO-BE data model and Load signifies the loading of the data in the various intermediate models and the target system
• Create the data types for the requirements and discuss with technical team.
• Defined a Test Strategy and Prepared Detailed Test Plan and test cases covering Business, Stakeholder, Functional and Technical Requirements
• Participate in Daily stand up meeting to update on the status to project team.
• Participate in JAD session create an agenda and invite the right people to the meeting.
• Performing end to end testing for content validation, permissions and core functionalities involved in the in each site.
• Responsible in execution, modification of the test cases, and bug verification using JIRA.
• Responsible in performing functional testing, regression testing,Adhoc testing, exploratory testing and smoke testing.
• Working closely with Business stakeholders to facilitate User Acceptance Testing and provide hands on training in creating their own pages and migrating their contents in near future.
• Responsible for preparing and maintaining Requirement Traceability Matrix document.
• Responsible for Bug management activities using JIRA.

Environment: SharePoint, JIRA, MS-Project, Visio, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook).Tableau Brainstorming, Business Rules Analysis, Data flow diagrams, User scenarios, Use stories, Data Analysis, User Interviews, Quality Assurance and Process flow charts.

Confidential, Newyork

Senior Business System Analyst

RESPONSIBILITIES:

• Co-ordination with Client and business users for major and minor roll outs and HR enhancements.
• Manages the relationship with vendors who support the maintenance of our Application and/or integrate with our technology stack
• Conduct meeting with different content owners to understand the analysis their content before migration.
• Prepare details analysis sheet for each department and prioritize them based on the reports from WebTrends.
• Prepare solution option for risk analysis,financial analysis such as cost and benefits
• Review the prospect's requirements and create a business proposal for new request for proposal(RFP).
• Responsible for preparing FSD and translate into user stories as per the business need in JIRA.
• Arrange the JAD session to elicit the real business needs from users and effectively manage user expectations
• Validate and check the MIS reports generated using tableau.
• Involved in end to end process for Taleo upgrade version of 15B.4 and 17.1 and UAT results validations for 45+ Integrations
• Defined a Test Strategy and Prepared Detailed Test Plan and test cases covering Business, Stakeholder, Functional and Technical Requirements
• Participate in Daily stand up meeting to update on the status to project team.
• Participate in daily Scrum meeting and JAD session.
• Performing end to end testing for content validation, permissions and core functionalities involved in the in each site.
• Responsible in execution, modification of the test cases, and bug verification using JIRA.
• Responsible in performing functional testing, regression testing,Adhoc testing, exploratory testing and smoke testing.
• Working closely with Business stakeholders to facilitate User Acceptance Testing and provide hands on training in creating their own pages and migrating their contents in near future.
• Responsible for preparing and maintaining Requirement Traceability Matrix document.
• Responsible for Bug management activities using JIRA.

Environment: Taleo, JIRA, MS-Project, Visio, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook).Tableau

Confidential

Sr.Business System Analyst

RESPONSIBILITIES:

• Interacting with Banks and development to understand their requirements in order to in corporate in business requirement document (BRD) and ensure its implementation by working closely with internal stakeholders
• Prepare questionnaires and conduct interviews with stakeholders to understand the functionalities required to be automated / complete requirements with input and output and Business criticality of the features that would be released in iterations.
• Responsible for preparing Process flows and Sequence diagram to capture the current state process in consensus with stakeholders.
• Analyzing payment gateway system Up-time/Down-time(risk analysis), Ensuring availability of systems as per defined SLAs by intensively liaising with technology teams for RCAs
• Prepare solution option for risk analysis,financial analysis such as cost and benefits
• Review the components of request for proposal (RFP) and figure out the details.
• Responsible for preparing FSD and translate into user stories as per the business need.
• Arrange the JAD session to elicit the real business needs from users and effectively manage user expectations
• Defined a Test Strategy and Prepared Detailed Test cases covering Business, Stakeholder, Functional and Technical Requirements
• Configured the recon for retail banking reconcilations and defined the matching rules as discussed with business owners.
• Analyse the source system data and intimate to the customer
• Utilize Hadoop cloudera and created data for hive tables.
• Conduct Daily stand up meeting to update on the status to project owners
• Performed end to end testing which involves White box and Black box testing of transformed applications,
• Involved in execution, modification of the test cases, and bug verification.
• Performed competitive analysis of digital payment industry trends to support growth in core product Involved in performing functional testing, regression testing, visual testing, Adhoc testing, exploratory testing and smoke testing.
• Worked closely with Business stakeholders to facilitate User Acceptance Testing and worked with the developers internally to resolve the issues by providing clarifications/feedback as suggested by business.
• Updating the test cases based on the Business Stakeholder Change Requests/Enhancements.
• Responsible for Bug management activities using Jira.

Environment: Java,Hadoop,Hive,Diyotta,Oracle,MS-Project, Visio, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook).

Confidential

Sr.Business System Analyst

RESPONSIBILITIES:

• My key responsibilities include project management of various products CMS, Prepaid Card, Mobile Wallet,for Confidential hosted payment service offerings For Various Banks.
• Liaise closely with internal stakeholders like sales, project management, software development, service operations, production support and finance teams to ensure the business objectives are met in a timely and through manner
• Analyzing payment gateway system Up-time/Down-time, Ensuring availability of systems as per defined SLAs by intensively liaising with technology teams for RCAs
• Involved in understanding the business rules and criticality by conducting Interviews with business owners. knowledge of Mobile Banking, IMPS Transactions.
• Prepared Functional Specification Document and translated into user stories.
• Involved in doing impact analysis with the team based on the signed off business document.
• Defined a Test Strategy and Prepared Detailed Test cases covering Business, Stakeholder, Functional and Technical Requirements
• Participated in Daily stand up meeting to update on the status to project owners
• Conducted Iteration demo to Product owners on all planned iterations to gather feedback based on the progress of development. writing an effective RFP is to get very clear about the underlying project
• Performed end to end testing in the form of scripts for the migration project which involves Black box testing of custom applications.
• Involved in execution, modification of the test cases, and bug verification.
• Involved in performing functional testing, regression testing, visual testing, Adhoc testing, exploratory testing and smoke testing.
• Worked closely with Business stakeholders to facilitate User Acceptance Testing and worked with the developers internally to resolve the issues by providing clarifications/feedback as suggested by business
• Updating the test cases based on the Business Stakeholder Change Requests/Enhancements.
• Responsible for Bug management activities using Mantis.
• Prepare daily Status Report and peer review of the deliverables,Publishing test defect log and reporting bugs

Environment: MS-Project, Visio, MS-Office Suite (Word, Excel, PowerPoint, and Outlook)

Confidential

Sr. Test Analyst

RESPONSIBILITIES:

• Study and Understanding of various project level functionalities, according to that prepared Business Scenarios, Test Scenarios and Test Cases.
• Execution of the Test Cases for various global regions (ASIA, NA and EMEA) with ensuring Quality and Accuracy.
• SIT testing of various functional products in TRIMS like LC’s, Bills, Collections and Customer Services.
• Testing Fast Track, Data Patch, Warrantee and new Requirement Tickets.
• Defect Reporting and Defect Tracking through Confidential Team Track.
• Retest of defect along with the new functionality during different phase/release, SIT, UAT and Production.
• Coordinate with the development team to get the system issues resolved at the earliest
• Prepare daily Status Report and peer review of the deliverables, Publishing test defect log and reporting bugs

Environment: Java,Windows,oracle, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook),team track(bug report Confidential tool)

Confidential

Test Analyst

Responsibilities:

• Preparation of functional Test Scenarios, Test Cases and execution of test cases.
• Preparation of Test Data Requirement sheet.
• Defect identification and Re-testing through Mantis.
• Interaction and co-ordinating with development team to get the issues resolved.

Environment: Java,Windows,oracle, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook),Mantis(bug report Confidential tool)

Confidential

Test Analyst

Responsibilities:

• Preparation of functional Test Scenarios, Test Cases and execution of test cases.
• Preparation of Test Data Requirement sheet.
• Defect identification and Re-testing through Mantis.