SUMMARY

• 10+ years of experience in Project Management, Business Analysis, Quality Assurance, Integration Management, Solution Design, Change Management and supporting client - end operations
• Specialized in US public sector and health care domain modernization/re-engineering projects
• Highly skilled in gap analysis using AS-IS and TO-BE business process, SWOT analysis and cost/benefit analysis
• Proficient in managing offshore teams and establishing effective communication channels to deliver outstanding results

Areas of Expertise

• Agile
• Iterative
• Scrum
• Waterfall
• RUP
• Client Relationships
• Technology Liaison
• Team Builder
• Problem Analysis/Resolution

TECHNICAL SKILLS

Requirements Management: SharePoint, Borland CaliberRM, IBM Rational Clear Case, iRise, SEMOSS, and DOORS

Quality Assurance: Altassian JIRA- Issue tracking tool, IBM Rational Clear Quest, HP Quality Center (QC), and HP Application Lifecycle Management (ALM)

Use Case Modeling: Microsoft Visio

Graphical Representation: Use Cases, Flow Charts, Timeline Diagrams, and Activity Diagrams

Project Management: Microsoft Project, and Risk Radar

PROFESSIONAL EXPERIENCE

Consultant

Confidential, Austin TX

Responsibilities:

• Analyze AS-IS documentation to identify the pain points of the current system and utilize domain knowledge and industry perspective to address those issues
• Identify areas to reduce the dependency on manual testing and create automation strategies to increase cost and time efficiency
• Create large scale healthcare benefits determination system deliverables using MS Visio
• SEMOSS to build process flow diagrams and design specification documents for translating business needs for system screens, notices, and reports.
• Conduct demos and system walkthroughs for clients and external stakeholders
• Elicit and document requirements for application modernization projects

Lead Business Analyst

Confidential, Columbia MD

Responsibilities:

• Active participation in the Joint Application Design (JAD) sessions and Kick off meetings helped in reduction of re-work on Change Requests (CRs) and recognition at Center of Medicare and Medicaid Services (CMS)
• Led development of test plans, UAT Acceptance Plan, System Design Documents (SDD/DSS), and Test Cases
• Conducted gap analysis to ensure that the design documents, and test cases are in accordance with the functional requirements (maintained in DOORS)
• Enforced best practices in defect management life cycle to ensure that there are no unresolved issues in production
• Assisted client with User Acceptance Testing (UAT) and defect reporting/tracking for quarterly releases
• Introduced improvements in the peer review process that led to the reduction of test case updates in the execution cycle

Sr. Business Analyst/Module Lead

Confidential, Trenton NJ

Responsibilities:

• Liaised between business and development teams for functional requirements for a $40+ million project
• Offered subject matter expertise for core modules and interfaces of the system- Driver History, CDLIS and PDPS
• Led team of BAs, developers and testers for the successful delivery of the module
• Collaborated with end users and business executives to elicit business requirements through JAD sessions, interviews, and other information-gathering techniques
• Conducted Business Process Modeling, Screen Prototyping, Object modeling (Use Case) to develop business architecture for rapid, and controlled application development
• Served as Release assessment team member. Reviewed scope and timelines for all new releases, ensuring on-time commencement and delivery

Business Analyst II

Confidential, Montpelier VT

Responsibilities:

• Analyzed business processes and collaborated with client to design transactions as part of new Motor Vehicles Software System
• Led JAD sessions with client (DBAs, SMEs and Developers) for requirement analysis, developed High Level Design (HLD) documents, Use Cases, and business process flow diagrams
• Developed strong client relationships and assisted with business development activities leading to new opportunity of $1.5M
• Collaborated with sales teams in pursuing new business by drafting responses for RFPs (Request For Proposal) and demonstrating product features to prospective clients
• Authored the section for Driver License module in RFP response, which added to team’s success in winning the bid for DMV, New Mexico project
• Conducted Work Product Review (WPR) to get approval for the HLDs, End to End (E2E) test cases, test case scenarios, test plans for the client, testing and documentation teams
• Developed SQL queries in SQL server for data verification and manipulation
• Managed various UAT activities including Smoke testing before build release, Client triage and retest sessions
• Recognized for introducing quality processes and reducing the issue count to single digits
• Coordinated change management process to estimate enhancements, analyzed business and technical impact
• Conducted Requirement Traceability Matrix (RTM) for functional requirements and test cases
• Teamed with client’s business partners (interfaces) to conduct end-to-end testing of the application
• Supported AAMVA and client in CDLIS and PDPS structure testing
• Coordinated with third party vendors for L1 and Q-test interfaces testing