SUMMARY:

• Project Management Analysis Technology Evaluation Proposal Development Strategic Planning
• Process Improvement Staff Presentations Risk Management System Administration
• Scrum Experience Secure LAN Services Mentoring Change Management Organizational Development Sourcing Management Software Implementation SDLC - Agile Principals ETL Data Migration SQL Development

TECHNICAL SKILLS:

Skills: MS Office, MS Project 2013, Visio, SQL Server, VMWare, KVM, Tivoli, Pathlore LMS, PeopleSoft ELM, Netg, SkillSoft, Crystal Reports, Filezilla, Windows,, NT Server, SharePoint 2010/2013, Jive System administration SBS 7.0.0.1, Infor Workforce Management (Workbrain) System Administration, Microsoft Meetings, Microsoft Lync, Remedy, Clarity, Active Directory, Podio, Sungard K-12

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential

Responsibilities:

• Building a Project planning file in M. S. Project
• Scheduling team meetings and developing all content for the meetings in M. S. PowerPoint
• Launching the initiative for the project
• Internal marketing effort
• Advising on best practices of project management
• Writing Agile User Stories as a method of gathering requirements and building the UAT test scripts

Project Manager

Confidential, Fort Worth, Texas

Responsibilities:

• Project Manager in the Global Infrastructure Services (GIS) PMO where I managed the planning phase of a project to partner with BT to out-task operational support of the LAN/WLAN/FW services leveraging a more favorable operating model. Collaborated with project team to author the Services Agreement and managed discussions to address concerns of the vendor. Distributed status through weekly emails and through Clarity.
• Managed meetings with third parties using Microsoft Meetings. In addition to these duties, under the direction of Operations, I managed a small project to streamline and enhance communications between British Telecom and Confidential for network incident messaging by leveraging subscription based, internally managed, Active Directory lists. Project was delivered on time and saved the company $50,000 due to the elimination of a British Telecom FTE who had been managing distribution lists manually.

Project Manager

Confidential

Responsibilities:

• Served as Program Manager over three projects that revolved around a migration of SharePoint from . Projects include the new system configuration, the ETL data migration, the redesign of the Company Portal and the Change Management process for the implementation.
• Duties included project planning to include developing timelines, estimating resource needs and costs, and coordinating work between two vendors, IT Development group and Ops and Infrastructure. Worked with IT Manager and Director to plan and prioritize the work needed to deliver the project. Built and maintained working relationships with other IT groups and resources to collaboratively deliver projects to customers. Conducted UAT and worked closely with key customers on issues identification and resolution and risk management. Last 5 weeks of the project was managed with daily SCRUM meetings where daily status, next day activities and roadblocks were identified and tracked or resolved.

Confidential, Fort Worth, TX

Analyst V / IT Project Manager

Responsibilities:

• Managed the ETL data migration process to transfer three (3) million records from the legacy LMS to the new LMS
• Directed the implementation of 6 upgrades to the Pathlore Learning Management System (LMS); all projects completed on time and with zero system outages.
• Saved $490,000-plus by eliminating the need for vendors to manage upgrades or deployments.
• Managed a project to replace manual records keeping for HR and Loss Prevention with a SaaS Cloud based solution. Initiated RFP, evaluated responses, and led implementation.
• Instituted process improvements to ensure 100% uptime of LMS, enabling 1.5 million courses to be delivered annually to 33,000 employees.
• Well versed in Waterfall, SDLC and the PMI PMBOK.
• Managed budgets ranging between $5000 to 1.3 million dollars.
• Worked with a diverse range of project team members and successful communicated with both business and technical team members.
• Managed virtual teams and coordinated work with vendor development partners.
• Strong communication and negotiation skills with over 20 years public speaking and meetings management experience.
• Led a combined effort between Marketing and IT on a 1.3 million dollar project to develop an interactive store front to be used in our new concept stores.
• Facilitated the planning, forecasting, production, system, integration and user acceptance testing. Implementation and on-going support plans, of products at all stages of the product lifecycle including software development, custom hardware development and service redesign.
• Coordinated the effort to integrate the employees from our China offices by using Active Directory Containers and designing an interface to import these employee records into the LMS people table.
• Led a .NET development effort to plan, design, build, test and implement a new LMS reporting suite to be used by our field store associates as well as senior management at our corporate site in Fort Worth

Confidential, Plano, TX

LMS Specialist - CMD Center for Learning

Responsibilities:

• Improved capabilities and efficiency by implementing a new Classroom Performance System that automated pre- and post-tests and periodic course material reviews.
• Managed the implementation of the PeopleSoft Enterprise LMS. Directed planning, testing, and deployment functions.

Confidential, Irving, TX

Specialist

Responsibilities:

• Project managed the creation of a .NET based Learning Management System through the full SDLC cycle including requirements gathering, design specifications for the developers, and coordinating user testing, final implementation and on-going support plan.
• Managed several high-profile organizational improvement projects.
• Improved test scores for new employee orientation class by redesigning program and content.

Confidential, Irving, TX

Presentation Support Specialist

Responsibilities:

• Planned and carried out hardware, software, and operating system implementations.

Confidential, Irving, TX

Systems Engineer

Responsibilities:

• Managed the transfer of all customer records from a legacy server to a new server.
• Scheduled and performed system maintenance and upgrades.
• Developed a Y2K plan to ensure compliance of Remedy application.

Confidential, Fort Worth, TX

Senior Analyst

Responsibilities:

• Promoted to design and conduct courses, including train-the-trainer classes, at 5 regional offices. Edited all in-house publications.
• Researched LMS software and managed the transition from the legacy system to the chosen system across 3 departments in five geographical locations, including report development, data migration and daily updates to the people information table.