SUMMARY:

• A forward - thinking and resourceful project coordinator with extensive experience in strategic planning, business development, project design, scheduling, relationship management, data configuration management, contracts management, and team leadership in various industries; Leverages strong problem-solving skills and effective communication in order to streamline processes and procedures to meet project deadlines.

TECHNICAL SKILLS:

PROJECT MANAGEMENT METHODOLOGIES: Agile, Waterfall

Computer skills: FileMaker Pro, MS Project, Basecamp, Sharepoint, Magento, JIRA, Microsoft Project, Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook), Adobe Creative Suite (Photoshop, Acrobat, InDesign), WordPress, Google Analytics & AdWords, Cision

PROFESSIONAL EXPERIENCE:

Confidential, Elk Grove Village, IL

Senior Project Coordinator

Responsibilities:

• Responsible for finalizing post-launch pricing adjustments to deliver optimum revenue recoupment.
• Coordinate corporate-wide transition and support for implementing a new global cargo management system for United Airlines.
• Direct the creation of support materials for 94 master trainers servicing a global user base servicing 374 domestic and international hubs.
• Manage intake process of system rollout inquiries from master trainers, cargo agents and ground crew.
• Standardize inquiry responses for online and internally published guide.
• Manage support teams' workflow and approval processes.
• Administer post- survey.
• Analyze survey results and generate reports illustrating significant trends in user comprehension.

Confidential, Chicago, IL

ECommerce Strategist/Project Manager

Responsibilities:

• Develop and coordinate email campaigns, including planning, content, lists, and tracking utilizing Agile methodology (Scrum Master).
• Consults on vendor onboarding, product inclusion and development, including eBay crossover trafficking and Tribune Company entities.
• Coordinate services with external vendors including USPS, web managers and Tribune C-level executives.
• Write and post articles to increase site visibility and traffic.
• Supervise, staff and stock Pop-Up Retail store at Tribune Tower during peak holiday season.
• Ensure accuracy and timeliness of delivery on all purchases made at the site.
• Maintain product images and descriptions on site using html coding, and image manipulation using Photoshop.
• Provide database management and CRM in Magento and Filemaker Pro.
• Conduct QA testing of the site.
• Increase ecommerce sales of CPG by 42% in calendar year 2013.
• Onboard 8 new CPG vendors, contributing to 2013 double-digit sales increase.
• Reduce operation expense by 27% in calendar year 2013.

Confidential, Chicago, IL

Marketing Project Manager, Consumer & Client Marketing

Responsibilities:

• Evaluate, prioritize and allocate project resources based on timing, scope and requirements utilizing Agile methodology (Scrum Master).
• Evaluates campaign performance to provide feedback to department leadership on personnel concerns and workflow bottlenecks.
• Identifies resource gaps and roadblocks, providing recommendations on an appropriate action plan to mitigate risks and resolve issues.
• Facilitates status meetings, stakeholder meetings and calls; leading project briefing sessions, coordinating reviews and approvals at each project stage.

Confidential, Chicago, IL

Digital Project Manager

Responsibilities:

• Manage direct mail, trigger-based transactional email programs, web design, mobile apps and social marketing projects.
• Direct activities of the project team and assure that project tasks are completed by scheduling and facilitating project-related team meetings (kick-offs, status, internal/client reviews, etc,), communicating tasks to team, and delivering status reports to project team, the client, and management.
• Responsible for daily client interaction with marketing managers within the client organization and ensured internal teams are briefed and understand the assignment.
• Manage the documentation, user experience, creative, production/development and deployment for all projects.
• Responsible for alerting Client Services when risk factors appear that can affect project budget or success.

Confidential, Chicago, IL

Traffic Coordinator

Responsibilities:

• Following the Waterfall methodology, spearhead and design real-time project management and employee time-tracking system, using FileMaker Pro.
• Serve as primary liaison between IM project management team and external vendors, manage receipt and resolution of project campaign deliverables and invoicing.
• Streamline steps from Integrated Marketing request to fulfillment from 52 to seven, significantly decreasing timeframe of client request to delivery/inception with a net gain of 75 accountable hours.
• Serve as primary liaison between IM project management team and external vendors, manage receipt and resolution of project campaign deliverables and invoicing.
• Schedule, gather, and arrange delivery of meeting and convention materials.
• Research and report marketing options and outlets for targeting physician community, utilizing social media as member of Marketing Vice President’s taskforce.
• Coordinate, update and implement scheduling events on the Medicare, Healthcare SGR, Public Health Anti-Obesity and Tobacco Cessation campaigns.
• Manage and invoice budgets and cost considerations for AMA’s twenty-three business units; generated monthly reports to AMA executives.

Confidential, Chicago, IL

Licensing Project Manager

Responsibilities:

• Business Development: Initiated new licensing agreements and channels for rapid development. Advised Vice President, Marketing and Licensing, directors, and Tribune legal representatives in research and negotiation of licensing agreement in putting together complex deals. Managed relationships between Confidential talent and corporation, preserving both parties' best interests in all licensing negotiations and actions. Made licensing and/or syndication recommendations to Vice President, Marketing Director, and Syndicate. Identified opportunities for new domestic and international business. Evaluated markets and trends for existing and new properties and channels. Represented Confidential at industry trade shows.
• Publishing Contracts: Successfully negotiated and closed publishing contracts, including Misunderestimated & Overunderappreciated: The George W. Bush Administration (Barnes & Noble Publishing/Metro Books, November 2007). Sold over 10,000 copies within first two months (second edition in print; title backlisted), and Brewster Rockit-Space Guy Close Encounters of the Worst Kind (Andrews & McMeel, May 2007). Sold two-thirds of initial run of 5,000 within four months; created new fan base of up to 16,000,000 daily readers, with licensing of brand online; extended syndication contract and tripled payment for online syndication rights.