SUMMARY:

• Experienced in nurturing, mentoring, and managing diverse teams across time zones and coordinating career paths of team member.
• Proven ability to work with self - organizing and cross-functional teams. Extensive experience in Scrum Reporting, Scrum Ceremonies, User Story Planning, Building and Scrum Teams, Eliciting Cross-Functional Requirements and managing Self-Organizing Teams.
• Adept in reengineering and mapping Business Processesto Functional Requirements, applying technologies to Transform Business Processes, and understanding and documenting Business Cases.
• Skilled in initiating, building, delivering lean solutions within the Iron Triangleof Time, Cost, and Quality while efficiently arresting Scope creep.
• Successfully conceptualized change, managed projects from Initiation to Closing and managed expectations of the all the stakeholders with aplomb using PMI and ITIL frameworks.
• Expert in delivering software and services in domains like Customer Care & Services and Financials in Utility Sector and Supply Chain Operations in Manufacturing / Engineering Services Sectors.
• Excellent skills in identifying, engaging, and managing Stakeholders; from Public Servants to Citizens and Business Owners to Private Employees.
• Experienced in creating Statement of Work (SOW) and balanced the competing demands of Quality, Scope, Time and Cost Constraints effectively to implement projects within time and Project budgeting.
• Managed Continuous communication, Influenced Stakeholders including scope finalization, Resources allocation, Weekly project review, Risk escalation and Steering committee review.
• Experienced Product Owner who breaks down Epics into User Stories using INVEST (Independent, Negotiable, Valuable, Estimable, Small, and Testable) Technique and helped the Development Team finalize Tasks for Sprint Backlog using SMART (Specific, Measurable, Attainable, Realistic Timely) Technique and per velocity.
• Sound knowledge of business processes in Scaled Agile Framework (SAFebusiness) & working with multiple Agile Teams.
• Managed requirements and tracked defects, to ensure the code is deployed in production without any Technical Debt.
• Facilitated GAP Analysis, Impact Analysis (Business/Technical), SWOT Analysis, Cost-Benefit Analysis, Root Cause Analysis and Risk Analysis along with conducting Feasibility Study and creating As-Is and To-Be Business Models.
• Hands on Experience in creating wireframes, mockups, and basic diagrams to convey the idea. Strong ITSM background.
• Efficient in creating and evaluating artifacts including Project Vision Document, Business Requirements Document (BRD), Systems Requirements Specifications (SRS) document, Functional Requirements Document (FRD) and Requirements Traceability Matrix (RTM)along with Business Process Work Flow Modeling using diagrams like Swim Lanes and Pool.
• Proficient in UML Modeling: Use Case, Class Diagram, Sequence Diagram, Data Flow (DFD’s) and Activity Diagrams.
• Expert in executing projects like Consulting, Implementations, Rollout, Upgrade, and Support using
• Technologies like SAP, .NET, Java, JSP, JavaScript, VBScript, VB, VBA, HTML, and Android.
• Databases like Oracle, Access, Sybase, Access, and SQL Server.
• SDLCs like Waterfall and Agile Model.
• Tools like MS-Visio, MS-Project, MS-Excel, CA Clarity, and MS-PowerPoint.
• Well versed in evaluation, design, and implementation of ERP, CRM, CCS and other IT systems.
• Proficient in presentation, meeting facilitation, and negotiation skills to all levels of the organization.

TECHNICAL SKILLS:

• IT & Business Strategy Alignment8+ Years
• ERP / SAP Implementation & Support8+ Years
• Project and Program Management10+ Years
• Activity Based Costing and Budgeting10+ Years
• Revenue Management10+ Years
• Vendors Management (SLA, RFP, RFI)10+ Years
• Requirements Management10+ Years
• Change Management / 5+ Years
• People & Team Management10+ Years
• Stakeholders Management10+ Years
• Product Management8+ years
• Customer Relationship Management10+ Years

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Assist cross functional workshops for establishing the requirements and finalizing scope of work
• Create Project Management Plan
• Evaluate technology stacks of ServiceNow, Java / JBPM, and Oracle EBS and suggest cost effective solution
• Understand and map existing business processes along with points of data generation
• Create general Table Structure and Data Flow Diagrams
• Create centralized and unified business processes and train stakeholders on process excellence

Environment: MS-Project, MS-Visio, VBA, MS-Excel, Java, JBPM, Oracle EBS, ServiceNow

Confidential

Project Manager ERPandCIS

Responsibilities:

• Mappedbusiness with IT Systemover23 SAP modules; won SAP ACE for Public Services
• Led SAP Platformimplementation and support forERP, ISU, CRM, BI, and CSS and ESS portals
• Scripted / coauthored FRS, SRS and RFP and managed systems likeSAP ERP & CIS, Fleet Management, Web Portals, App for Data Collection, and SAP-GIS Integration and Schemes for Revenue Rationalization
• Spearheaded data driven analysis of business processes and created Centre of Excellence.
• Communicated with and managed all levels of Stakeholders; made presentations and submitted periodic reports depicting project progress
• Wrote Statement of Work and Project Charterby collaborating with stakeholders and consultants
• Conducted workshops to finalize Project Requirements; created Requirement Traceability Matrix
• Formulated and updated, from time-to-time, Project Management Plans, Risk Registers, Resources Schedule, Work Breakdown Structures, and Communication Plans
• Generated and provided ad hoc and Monthly Reports, and Contractual KPIs
• Documented and provided Best Practices and Lessons Learned to PMO
• Chaired multiple Cross Functional Teams aimed at clearly defining issues and identifying solutions
• ManagedProgram Finances per Projectper Control Account and Project Revenues
• Superintendedthe Integration and User Acceptance Testing
• Led documentation of Best Practices&SOPs for Customer Services, CAPEX and Network Management
• Dealt withMultiple Vendors; provided intelligence for Make-or-Buy decisions
• Supervised Legacy Systems for Consumer Billing and guided data preparation as per ETL structure
• GeneratedUS$300K within the first year of SAP Operations by directing design of BI Universe
• Created and managedtime-driven activity basedannualbudget
• Saved 40% of project costs by implementing the SAP on Private Cloud
• Saved 24+ employee-hours per month for IT Team by implementing SLAs and Ticketing Tool
• Saved 2+ employee-hours per day per user over 24 months by creating standaloneReporting Server

Environment: ASP.NET, VB.NET, C#.NET, Oracle, Toad, MS-Access, SQL Server, VBA, VBScript, JavaScript, Android, ABAP, SAP ERP, SAP IS-U, SAP BI/BO, MS-Project, MS-Visio, MS-Access, MS-Excel, CA Clarity, Light House ERP

Confidential

Project Manager

Responsibilities:

• Wrote Statement of Work and Project Charter by collaborating with stakeholders and consultants
• Formulated and updated, from time-to-time, Project Management Plans, Risk Registers, Resources Schedule, Work Breakdown Structures, and Communication Plans
• Documented and provided Best Practices and Lessons Learned to PMO
• Scripted FRS and SRS by interpreting Bombay Village Panchayat Act, 1958
• Led team of .NET and SQL developers to deliver the project within parameters of cost and quality
• Created and managedtime-driven activity basedbudget for system development
• Managed Project Finance and shouldered responsibility for Project Revenue
• Generated and provided ad hoc and Monthly Reports and Contractual KPIs
• Supervised the Product Lifecycle and actively engaged in Pre-Sales of the system
• System implementation covered 2 districts in Maharashtra, India
• Deployed the solution by collaborating withGovernment officials and Development team

Environment: ASP.NET, SQL Server, VBA, VBScript, JavaScript, VB.NET, C#.NET, MS-Project, MS-Visio, MS-Access, MS-Excel

Confidential

Project Manager

Responsibilities:

• Delivered multiple projects within the constraints of Cost, Schedule, and Scope without compromising quality.
• Executed budgeting, forecasting, schedules, deliverables, work break down structure, critical path analysis, earned value analysis and Resource allocation
• FinalizedProject Requirement, Project Scope, Project Management Plans, and Risk Registers
• Managed Program Finances per Project per Control Accountand Project Revenue
• Documented and evangelized Project Requirement, Project Scope, & Project Management Plans
• Generated and provided Ad-hoc and Monthly Reports and Contractual KPIs
• Documented and provided Best Practices and Lessons Learned to PMO
• Headed team of Java, VB, and Oracle developers to successfully implement the IT Systems
• Managed Stakeholder engagement, made representations, and communicated periodically
• Achieved 250% growth in revenue by adding 12 locations within 8 years
• Reduced Inventory costs by 6% by implementing a centralized purchasing system
• Achieved 20% increase in revenues across three years by diversifying the business in new areas
• Increased operating profit by 10% by implementing strict Bill of Materials
• Saved 10+ workdays by designing and implementing a solution for Job Order documentation
• Created and administered Budgets for IT and non-IT activities; managed the gamut of projects as per cost, quality and schedule
• Executed Business Networking and Brand Building to increase market penetration and bottom-lines

Environment: Java Micro Edition, JSP, Servlets, JDBC, Java, Oracle, MySQL, MS-Access, VBA, JavaScript, MS-Project, MS-Access, MS-Excel