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Program Manager / Product Manager Resume

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SUMMARY:

  • Product Manager (2 yrs.)
  • SharePoint Architect & Consultant (8 yrs.)
  • Program/Project/Engagement Manager (6 yrs.)
  • User Experience Consultant / Designer (1 yr.)
  • Technical Team Lead (8 yrs.)
  • Software Engineer (6 yrs.)
  • Product/Program Management - at Confidential
  • Manage teams of developers and QA testers
  • Drive product roadmap planning, customer research, usability studies
  • Responsible for feature prioritization and end to end scenarios
  • Lead feature crews for implementation; triage product bugs; manage sprints
  • Ensure successful and on time release of the product
  • Promote adoption by speaking at MVP summits, blogging, and sharing code samples with the developer community
  • Engagement and Project Management
  • Models/Processes: Agile, SCRUM, Waterfall, RUP, mixed
  • Pursue business opportunities and lead pre-sales efforts
  • Manage staffing & resources
  • Manage client engagements and project implementations (scope & requirements, schedule, budget & finances, quality assurance,, delivery/launch, post-delivery support)
  • Solutions Architecture and Technical Oversight
  • Lead technical projects - SharePoint customization, UX design, UI customization, systems integration, data visualization & reporting, content/taxonomy management, business process automation (BPM)
  • Business Analysis & Technical Consulting
  • Analyze requirements, user stories / usage scenarios / use cases
  • Provide technical and best practice guidance
  • Evaluate product feasibility (bench test, gap analysis, and recommendation)
  • End User
  • Conduct end user (large classroom courses - 30-50 users, and 1-on-1 sessions)
  • Author manuals (step by step guides, recorded sessions, administrators manuals)
  • IT professional with 12+ years of industry experience, over 8 years with SharePoint solutions, working with the full software development life cycle for cloud/mobile/PC/web solutions, as well as product management, and project and engagement management.

TECHNICAL SKILLS:

Technology Expertise: Portals, Content Management, Search: SharePoint, Adobe CQ5 (CRX, ADEP, JCR), Concept Search Taxonomy Management, Google Search Appliance (GSA), FAST search, Metadata Tagging, BEA AquaLogic (Plumtree) portal, Liferay portal, EMC Documentum, BA-Insight Longitude, Confluence Wiki, Active Directory Rights Management Services (AD RMS)

Programming Languages: .Net (C#, VB), CSS, XSL, SQL, Embedded VB, VBScript, JavaScript, ASP, JSP, JAVA, C, C++, SOAP, Service Oriented Architecture (SOA), Perl

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager / Product Manager

Responsibilities:

  • Managed a team of developers and QA testers responsible for SharePoint workflow development tools
  • Managed the team responsible for Visual Studio development lifecycle of apps for Azure, Office, SharePoint
  • Led teams across Office, Azure, and Visual Studio to plan for SharePoint, Office 365, and cloud app development
  • Responsible for UX improvements across the bundle of Office Developer Tools
  • Conducted usability studies for SharePoint 2013 workflow development
  • Spoke at MVP summits; Published blogs:
  • Announcing the Latest Release of Office Developer Tools
  • SharePoint Workflow Development with Office Developer Tools for Visual Studio 2012

Confidential

Project and Portfolio Manager, Senior Technical Architect, End-User Trainer

Responsibilities:

  • Managed the Confidential portfolio, consisted of 5 concurrent projects and opportunities pipeline
  • Generated 4 additional contract agreements
  • Technologies: SharePoint, Adobe CQ5
  • Successful delivery with end user classroom
  • Won phase 2 follow-on contract
  • Generated 2 additional support agreements
  • SharePoint 2010 integration with Confluence Wiki and AD-RMS (unified UX, content, security)
  • Records management; Contract management with expiry policy, retention and disposition workflow

Confidential

Project Manager (primary), SharePoint Architect, Pre-Sales Consultant

Responsibilities:

  • Association of the Confidential ( Confidential ) - Internet & Extranet www. Confidential .org
  • Managed the proposal writing team that won this multi-phase engagement > $1M
  • Successful, cost-effective delivery with high user adoption
  • Continued on-site user support and
  • Generated 2 additional support contracts
  • Highly stylized and intuitive user experience; cross-site content/data aggregation
  • Seamless integration (UI, data, security, SSO) across systems - SharePoint, Personify association management system, Identity Management System, MS-Exchange
  • Custom SharePoint solutions: auto site provisioning that map to org structure, search, email, reporting, workflow
  • Successful delivery of a global SharePoint intranet
  • Migration to SharePoint 2007 (MOSS) from 2003; Highly stylized user experience
  • Contextual search across custom user profiles, documents, wikis, blogs, resumes, project artifacts, and other web content and data (SharePoint, Google Search Appliance, Concept Search)
  • Records & content management; Skills and profile management

Confidential

Technical Team Lead - Senior SharePoint Consultant

Responsibilities:

  • Managed Confidential ’s SharePoint system, network and custom solutions
  • Trained internal SharePoint team on MOSS 2007, workflow foundation, Java portals and servlets
  • SharePoint customization & deployment, and Workflow design & development
  • Designed and deployed enterprise SharePoint solutions for Dept. of Transportation, Dept. of Defense - Defense Information Systems Agency (DISA), Air Force, Navy, Army, and Booz Allen partners
  • Developed custom SharePoint workflows to manage multi-tiered content approval processes, and cross-site content/data aggregation with continuous synchronization of calendar, action items, risks, tasks, and reports

Confidential

Project Manager, Web Developer, Business Analyst

Responsibilities:

  • Managed $ 0K CMMI level 2 & 3 projects
  • Project management, Requirements analysis, and User
  • Technical lead, Software engineering (.Net, Java, and Portal integration)
  • Information System Security Assessment at Nuclear Regulatory Commission (NRC)

Confidential

Software Engineer

Responsibilities:

  • Represented the company at the Maryland Technology Showcase - Baltimore Convention Center.
  • Completed an off-the-shelf mobile software product for Pocket PC, Palm, and PC (service industry process automation, scheduling & dispatch, and handheld mobility in the field with data visualization & synchronization)
  • Developed custom PC and mobile applications for service industry, Army, Navy for field automation (embedded VB, VB, C++)

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