SUMMARY:

• Builds trust, thrives in fast paced PMO / non - structured environments, projects positive image of organization / self and works productively remotely and customer facing
• IES - Georgia Gateway Project Manager / Analyst for $200 million integrated system creating a single point of entry allowing processing of 2.5 million stakeholders requiring one or more services and agencies to include Medicaid
• Sole POC for status reporting, environment readiness, develops hourly-daily-weekly cutovers to include servers, switches, fiber, IDFs, MDF, wireless, firewalls, security, “Go-No Go” status, application migrations, redundancy, smoke testing, UAT and SIT
• Remote and on-site project management and business analyst for multiple state agencies, change management, tracking Work Breakdown Structure, deliverables reviews and compliance
• Project manager and business analyst for Wi-Fi infrastructure at administrative buildings, manufacturing plants, mobile solutions in single to multiple buildings in N. America, Canada and Mexico
• PM / BA for fast paced, multiyear $60 mil 620 building hybrid wireless LAN project implementing 12,000 access points, 400 servers, 39,000 admin users including vendor management, scheduling, resource allocation and tracking milestones
• Accountable for on-time deliverables for multiple projects, cloud solutions delivery, coordinating cross functional teams, leading meetings and status reporting up to “CXO” level while coordinating engineering, testing and systems support
• Exemplary client skills and vendor management…able to adjust priorities day-to-day and hour-by-hour for full life cycle from requirements gathering to planning-design-implementation-testing-validation-cutover-signoff
• Prior NASD Series 6, 66, Property, Casualty, Life and Health insurance licensing
• Uses SDLC, Agile, Waterfall, Scrum team, Houston and hybrid methodologies
• Ensure transition of clients, applications, desktop / laptop operation and other mobile / enduser devices
• Directs capacity planning, change management, escalations, preventing scope creep, uncover hidden requirements and eliminate security risks
• Creates web portals, project plans and implements security include firewalls, Active Directory and SSO
• Wireless LAN SME, federally certified by FCC/ USAC since 1999 for data-wireless-VoIP infrastructure and telecommunications and compliance with all local, state, federal, institutional standards and guidelines
• Conducts gap analysis, analyze production efficiency, payroll, conduct workshops / interviews
• Adept in public, private, federal, state,, durable medical equipment, IT services, automotive, manufacturing, textile, retail and healthcare industries
• Cisco, Avaya, Polycom, Brocade, Confidential, Linux, Dell, HP

TECHNICAL SKILLS:

SKILLS: LAN Design, Active Directory, Environmental Abatement, IDF/MDF build-outs, Wireless Local Loop, Security, LAN-WAN Infrastructure, Site Surveys, Data Center, Web Development, Data-Voice-Video-Wireless Infrastructure, Site Acquisition, Wireless Capacity Planning and 3-5 Year Strategic Planning

PROJECT MANAGER & BUSINESS ANALYST SKILLS: Statements of Work, System & Infrastructure Deployment, Efficiency Metrics, Gap analysis, Change Management, Asset Allocation, Personnel Assessment, Workflow Diagrams, Scheduling engineering teams, Verify Data / System Integrity, Business Planning and Decommissioning

TECHNOLOGY PLANNING: Write-Review RFPs / RFQs / RFIs, Bid Evaluation, STEM Learning, Infrastructure Guideline Creation, Integrating Data-Telephony-Wireless-Video Systems, Measured Administrative & Operational Efficiencies, and Staff Development /

DELIVERED: Network Operations, MS Office (Word, Excel and PowerPoint), Technology Infusion, Productivity software suites and Coordinator

SOFTWARE: MS Project, McAffee Enterprise Anti-viru (Windows and Linux servers), SIlverPOP, WebMethods, MS Visio, SharePoint, Exchange, MS Office Suite (expert level user and trainer), Dreamweaver and Muse, Windows, Windows and MAC environments and Adobe Creative Suite

INDUSTRY: Wireless Monitoring, Retail, K-12, Automotive, Parts Distribution, Government, Insurance, Healthcare, Municipal, Conventions / Conferences, Construction, Durable Medical Equipment, Manufacturing, Financial, Metals Fabrication, Defense Contracting, Research & Product Development, Paper Processing and Logistics

PROFESSIONAL EXPERIENCE:

Confidential, Buford, GA

Project Manager & Infrastructure Systems Architect

Responsibilities:

• Drives implementation, manages vendors, and technical teams for large scale infrastructure, wireless and cloud based solutions at 400,000 to 1.5 million sq. ft. facilities across America, Canada and Mexico
• Validates requirements for replacing network infrastructure with virtualization, capacity planning, new redundant measures, VoIP and rebuilding MDF/ IDF locations
• Leads Disaster Recovery planning team
• Provides technical / analytical guidance for and accountable for $70 million project focusing on budget, scheduling, procurement, resource management, changeover and analysis of Return On Investment
• Works independently and collaborates daily with PMO and vendors for capacity planning, design, analyze HW / SW, systems integration, modifying “To-Be” CAD drawings, verify security and change management
• Gather / validate requirements, reports status to technical and non-technical stakeholders including driving process models, workshops, research and for capacity planning for wireless LANs and data center
• Directs and validates surveys, testing, LAN assessments, heat maps, ensure seamless hand off for devices to include hand held scanners, smartphones, laptops, VoIP telephony and computing devices
• Support PMO operations, participate in solution design, identify risks, monitor contractual and fiscal constraints, manage procurement, ensure best practices, manage schedules-timelines, conducts audits and strengthens customer relationships, develop communication plan and builds strong trust with vendors
• Manage expectations, elicit hidden requirements and prevent scope creep alongside managing cash flow, and ensuring adherence to safety guidelines and best practices
• Writes Scope of Work, Risk Mitigation Plan, and manages / creates requirements documents
• Validate Case Studies, create decommissioning strategies, track deliverables, produces “As-Is” and “To-Be” drawings and processes with technical team alongside Requirements Summaries and Business Cases
• Drives implementation of virtual switching, redundancy and uses a virtual MSE test lab to model cut-overs
• Ensures accurate documentation and uses SharePoint, Clarity, MS Word, Excel, PowerPoint, MS Project and Visio drive collaboration, maintain accountability, create visual models

Confidential, Atlanta, GA

Infrastructure Project Manager / Analyst

Responsibilities:

• PMO Analyst / Project Manager for the State of Georgia Integrated Eligibility System (IES) and Enterprise Master Person Index (EMPI), a $200 million multi-year CRS (Client Registration System) project. IES is a new system in response to the Federal Affordable Care Act incorporating a new tier IV data center at the NADC (North American Data Center) creating an enrollment and eligibility determining services system for 2 million stakeholder across 154 counties, multiple statewide agencies and systems including GTA (Georgia Technology Authority), OIT (Office of Information Technology), OIG (office of Inspector General, Medicaid, DCH ( Confidential ), DHS (Dept. Housing Services), DPH Dept. of Public Health), GAMMIS, LiHEAP, PeachCare for Kids, WIC, TANF, DCFS, STARS, COMPASS and SHINES
• Manage VBlock storage, addresses risks, directs applications migration / testing, ensures operability of all legacy software / middleware and verifies compliance of licensing and security controls
• Manages Confidential (VBlock at North American Data Center) and Deliotte (software customization, building interfaces, configuration agencies’, users and worker portal) to included Disaster Recovery
• Coordinates implementation of Wireless LANs, Active Directory, disaster recovery planning and remote access,
• Conducts deliverables and RASCI (accountability matrix) reviews with management team and business owners
• Manage business operations effectively and efficiently by aligning resources across state of Georgia agencies to replace the SUCCESS mainframe system
• Leads meetings, “war room” sessions, resolves risks, issues, changes, integrated planning meetings and leads team establishing Active Directory administration
• Environment include Windows & Linux servers, Cisco, HP, SharePoint, PMC (Project Management Center), WebMethods, eDirectory, and McAfee Enterprise VSE Antivirus
• Lead technical teams determining management processes for 7,500 user accounts
• Lead teams for configuration, smoke testing, conversions and connectivity in addition to determining how all state workers, remote workers and end users are granted access to the Integrated Eligibility System

Confidential, Northbrook, IL

Senior Business Analyst / Project Manager

Responsibilities:

• Manage multiple projects and PMO support for infrastructure / software projects to include structured cabling, servers, routing, switching, software upgrades, cloud solutions, VoIP, vendor management, procurement, design, RFP & technical writing with specialization in large scale wireless implementations
• Managed projects related to Medicaid to include interfaces, billing matrix, issue resolution, etc.
• Quantitative and qualitative review of projects and analyzing financials for problem cost and associated loss costs in productivity and implementing cloud solutions with return on investment reporting
• Conducts in depth analysis of engineering, cloud solutions, operations, sales and marketing operations
• Conducts compete surveys of business operations in manufacturing, airline, retail, healthcare, information technology, durable medical equipment, pipeline flow meter, commodities, import / export, defense contracting to identify, measure and extrapolate the cost of inefficiencies of wireless infrastructure and critical variables
• Provides Gap Analysis to determine the justification for investment of capital, human resources and strategic planning for IT projects, infrastructure modification and decommissioning strategies
• Works with internal and external technology services and mange 3rd party vendors to improve the systems, processes, products and services delivered
• Makes recommendations for problems related to business systems, marketing, processes and best practices
• Performs Document Analysis, Interface Analysis, Interviews, Brainstorming Sessions, Prototype Examination, Reverse Engineering, Focus Groups, Surveys and Requirement Workshops to ascertain functional and Non-Functional Requirements
• Acts as a liaison between product owners, operations, accounting, AP/AR, inventory control, sales & marketing, engineering teams, project managers and end-users to establish understanding of Structure, Policies and Operations
• Lead multiple analysts, lead client service delivery, enforce organizational standards, change management, systems assessment, validation, problem solving, exemplary crisis management with clients while managing subcontractors and engineering staff
• Proven ability to analyze P&L, cash flow, COGS, identifying transitional strategies, applying “Problem-Cost” methodologies, quantitative / qualitative business valuation assessment, conduct analysis of IT Break-Even, analyzing management decision process, end-user operations and collaborate with finance, and marketing

Confidential, Chicago, IL

Project Manager / Business Analyst

Responsibilities:

• Analyst - PMO support for 40 building, multi-server datacenter and ($8 million scope) servicing 15,000 end-users across 24 US locations identify hidden requirements, uncover hidden liabilities and implement solutions increasing capacity congruent with client acceptance criteria…keeping projects on time and within budget
• Participates in solutions (on-site & cloud) design and contract negotiations for multiple projects
• Business Analyst-PM for wireless site LANs; site mapping, cabling, server, router, WLAN, backup, firewall, wireless configuration, security, VoIP integration and video (data, voice and video systems) at multiple sites
• Creates to one to five year strategic technology plans, analyze inventory and cost analysis for future IT requirements alongside constructing implementation teams, managing deliverables and maintaining budgets
• Analyst guiding software upgrades, infrastructure construction, wireless mapping, data center, video over IP and VoIP operations
• Business Analyst for structured cabling, LAN / WAN and data center build outs and responsible for status reports, coordinating meetings and tracking project deliverables and profit / loss
• Business Analyst skilled in investigating requirements, diagramming processes, increasing customer satisfaction, analyzing findings, communicating with a variety of stakeholders, evaluating solutions, make recommendations to maintain / maximize profit with leading scope change / adaptation
• Expert in assessment, evaluation, addressing deficiencies, utilizing rubrics, researching stakeholder requirements, federal - state-local compliance and implementing systems as a federally certified systems integration consultant
• Define SOW, represented client in negotiations, directed planning and budgeting for 25 building LAN / WAN and determine required equipment, tools and engineering resources, map scheduling and direct project support utilizing MS Project and Visio Data for data center, hybrid infrastructure systems for data-VoIP-video solutions
• Telecommunications consulting, cost management and procurement planning and cross functional coordination
• Research, compile, analyze projects for closeout documentation and customer / end-user capacity requirements

Confidential, Chicago IL

IT Consultant/ Project Manager

Responsibilities:

• Project Manager for integrated systems and wireless infrastructure builds in multiple sites, MDF-IDF builds providing ongoing status reports, coordinating meetings and tracking project deliverables while maintaining profitability and project budget restrictions
• LAN/WAN systems integration, hardware procurement, and integrating of data, voice and video hybrid networks
• Design and deliver staff and related to multiple infrastructure projects
• Cost & profit analysis and reporting to include personnel, supplies and equipment for multiple implementations
• Adept at needs analysis, conducting customer meetings and documenting process
• Participate in negotiation of service contracts for ISP, VoIP, telecom and software licensing

Confidential, Chicago IL

Wireless LAN Specialist & Coordinator

Responsibilities:

• Increased sales in wireless LANs from $400,000 TO $12 million
• Performed site surveys, RF mapping for hybrid LAN capacity planning and implementation for 50 sites
• Installation, configuration and wireless LANs, access point testing and security
• Perform client channel-frequency segmenting for optimization and redundancy
• Drafted technical / manual and delivered network and LAN admin classes