SUMMARY:

• Over 20 years experience in business, information technology (IT), and functions. Program and Project Manager spanning both business and technology. Held several positions across various business and IT functions in the U.S. and Canada as well as Asia, Latin America, and Europe. Past responsibilities have spanned IT Management, and, Finance and Accounting, and Marketing.
• Customer Focus: Collaborate with customers on their needs and identify offerings creating win - win business opportunities.
• Business Models: Partner with business leaders to develop new business models, capturing revenues and building those models into product and technology deliverables.
• Technology Trends: Translate emerging technology trends into specific solution packages, adaptable across broad range of businesses.
• Business Opportunities: Uncover “not-so-obvious” opportunities in various business units then transform these into specific business and market offerings.
• Leading Teams: Build and lead highly creative cross-functional and technology teams developing best-in-class solutions and providing turnkey deliverables.
• Forward Thinker: Identify potential unexpected impacts of proposed deliverables and create contingency plans to leverage that insight and minimize any unfavorable outcomes.

TECHNICAL SKILLS:

Skills: SAP FI/CO, MM, SD and 3rd - party product use and configuration Oracle 9i - 10g; 11i (Financials) Microsoft Office and Lotus Suite; MS-Project and several other project management applications Oracle, Sybase, Access and several other DBMS packages PowerBuilder, Visual Basic, C++, and several 2nd and 3rd generation programming languages MS Windows and Server, DOS, UNIX, and several other operating systems TestDirector and several other QA management and control applications; ClearCase, Visual SourceSave FileNet Statistical modeling Financial management and analysis

PROFESSIONAL EXPERIENCE:

Implementation Lead / Testing and Coordinator - Consultant

Confidential, Mountain View, California

Responsibilities:

• SAP Product Variant Configuration / Material Master Data Specialist - Consultant Managed ECO processes (Agile PLM), Material Master data, and product configurations (SAP VC/SD Module as well as extensions into SAP CRM and Siebel/Ciscom). Built VC Profiles/Models for 52 new products and updates to 158 existing products.

Confidential, Des Plains, Illinois

Project Manager - SAP SD/MM/VC/FI

Responsibilities:

• Completed implementation of SAP for HMX’s Custom Garment Business - responsible for SD, MM, AFS, and VC areas as well as overall Project Management.

Confidential, Milpitas, California

Project Manager - SAP SD/VC/FI - Consultant

Responsibilities:

• Analyzed SAP SD, MM, VC, and BOM structures and designed alternative solutions to better handle revenue and cost accounting between internal company divisions within the FI module.

Confidential, Mountain View, California

SAP Product Variant Configuration / Material Master Data Specialist

Responsibilities:

• Managed ECO processes (Agile PLM), Material Master data, and product configurations (SAP VC/SD Module as well as extensions into SAP CRM and Siebel). Built VC Profiles/Models for two new products (from MM, BOM, Characteristics, Dependencies, through Variant Tables).
• Managed and maintained Production PlanningRoutings, Component Allocations, and the WBS Network. Successfully completed data migrations between JD Edwards, Agile, and SAP. Worked to implement SAP CRM 7 (conversion from Siebel).

Confidential, Santa Clara, California

Project Manager - SAP Product Variant Configuration / Data Integrity Analyst

Responsibilities:

• Managed product configurations (SAP VC/SD Module as well as extensions into SAP CRM and IPC, when needed) and associated data integrity in the Customer, Finance (FI/CO), Material, Price List, PLM-Arena, Salesforce.com, and Assets (Installed-Base) areas
• Built VC Profiles/Models for all 11 product lines (from MM, BOM, Characteristics, Dependencies, through Variant Tables). Successfully completed data migrations between Expandable and SAP. Worked to implement SAP CRM 2007 (conversion from Salesforce.com).

Project Management - Consultant

Confidential, Foster City, California

Responsibilities:

• Established and managed the Visa Extras Command Center (Call Center) to handle and resolve high-level issue escalations from Visa card issuers, member banks, and cardholders. Managed major projects within Visa’s cost- cutting program to move both IT and business functions between two service providers, IT platforms, and processing centers. Built collaboration tools (Sharepoint, team portals, etc.) for both project and call center utilization.

Confidential, San Francisco, California

Business Consultant, Project Manager

Responsibilities:

• Actively managed all aspects of ReadSoft (OCR/ICR) implementation projects successfully bringing document imaging, management, and data integration products into customers’ SAP environments and FI/CO/MM modules covering all activities from project-start through post move-to-production support. Provided post-implementation for Finance staff.
• Actively involved in pre-sales, trade show, and user-group (IAPP & ASUG) functions for SAP Certified Partners & Add-On software. Projects included NMPP (France), Kellogg (U.S. and Europe), Raytheon, Ranbaxy, Charmer-Sunbelt, Sony, and Siemens. Both Kellogg and Charmer-Sunbelt revolved around retail supply chain improvements and all projects included interfaces with existing global supply chain applications and maintenance of SAP AFS matrices.

Confidentia, Mountain View, California

Senior Project/Program Manager

Responsibilities:

• Orchestrated and facilitated projects and programs related to core leasing systems including budgeting, prioritization, and decision-making, consistently completing projects on-time, on-budget, and with very-high customer satisfaction.
• Implemented core leasing system interfaces and process modifications to embrace Corporate mandated migrations to the SAP system, application, and its processes (SD and FI) for order management and accounting.
• Reorganized department, realigned work-assignments, and renegotiated contract/vendor agreements reducing organizational costs by 30%.
• Created and implemented cross- and job-rotation initiatives increasing job-satisfaction and reduced staff turnover.
• Re-established and enforced standard software development lifecycle processes, realizing faster development cycles, fewer bugs, and fewer post-release enhancement requests.
• Developed new document management processes and new imaging system leading to four-fold increase in throughput, an 80% decrease in help-desk/support calls, and eliminating two-month backlog of to-be-imaged documents.
• Completed time-critical projects related to Confidential ’s spin-off of Agilent Technologies on schedule, meeting all legal, regulatory, and SEC requirements.
• Redesigned invoicing system modules achieving an 85% reduction in error-rate.
• Established standard processes for working with both external and internal audit teams leading to common audit programs, smoother audits, and reductions in audit issues.
• Incorporated SAP’s Variant Configuration (VC) into Confidential ’s Sales and Distribution systems and processes.
• Managed Confidential /Compaq merger processes and systems integration promptly eliminating duplicate systems and costs.

Confidential, Palo Alto, California

Manager

Responsibilities:

• Developed reusable tools, programs, courses, and curriculum for use worldwide by administrative departments for 900+ employees.
• Facilitated needs assessments with senior management assuring the right would be available at the right time.
• Led teams in implementation of new systems tests and roll-outs replacing legacy applications with core SAP modules and industry-standard Credit Risk analysis and management systems.
• Regularly communicated results, project status, and plans to customers and upper management, ensuring full understanding of current and future return-on-investment.

Confidential

Process and Manager

Responsibilities:

• Fostered best-practices sharing programs with the U.S. and Europe eliminating duplication of efforts.
• Replaced Confidential ’s “legacy” systems and processes for Credit, Collections, and Accounts Receivable with SAP modules (SD, FI/CO & MM) to meet Corporate objectives.
• Facilitated specification development for re-engineered processes and new systems, reducing development cycle-times to 20% below Confidential ’s historical development cycle-times.

Confidential, Cupertino, California1

Information Technology Engineer, System Project Manager

Responsibilities:

• Led consolidation of U.S. Field accounting, finance, and administration activities from 28 branch offices to two main Confidential s achieving cost-per-order-dollar savings of over 25%.
• Planned, scheduled, and integrated individual assignments and team activities meeting objectives and facilitating team growth.
• Coordinated regular communication of project status to customers, upper management, and sponsors, ensuring team delivered both effective and efficient system solutions.